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Reviews of Auberge du Tresor

3.5 out of 5
Auberge du Tresor
20 rue Sainte-Anne, Québec City, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 696 out of 961 reviews" "
Rating 8 - Good. 225 out of 961 reviews" "
Rating 6 - Okay. 29 out of 961 reviews" "
Rating 4 - Poor. 9 out of 961 reviews" "
Rating 2 - Terrible. 2 out of 961 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from La réception on 23 May 2024
Merci pour l'excellente note! Nous sommes heureux de voir que votre séjour parmi nous a été des plus agréables. Au plaisir de vous accueillir de nouveau !

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room was great!
Stayed 1 night in May 2024
Response from Front desk on 22 May 2024
Thank you very much for the great review! We strive to ensure that our guests have an exceptional experience and we are delighted to see that this was the case for your stay with us. It will be a pleasure to see you again !

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Stéphan on 19 May 2024
Thank you for the good score!We hope to welcome you back again soon.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 2 min walk to Chateau Frontenac, bus direct from train station only $10. Spoilt for choice on restaurants, so many but book a table as they fill up very quickly.
Stayed 3 nights in May 2024
Response from Front desk on 16 May 2024
Thank you so much for your great comment and the perfect grade you gave us! We are more than happy to see that your stay with us was beyond your expectations! We hope to see you again soon.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Front desk on 14 May 2024
Thank you very much for the great review! We are delighted to see that you enjoyed your stay with us. We hope to see you again soon !

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service
Awesome experience! Friendly staff and sooo convenient! Amazing central location. We could pop back multiple times each day for gear. The bathroom had a glass door and was right in front of the bed (room 26), so be really comfortable with whoever you go with. Could use a little soundproofing between up and downstairs rooms because it got a little loud with people walking and showering above us. Overall a great value. We will definitely be back!
Stayed 2 nights in May 2024
Response from Front desk on 7 May 2024
Wow! Thank you so much for your great comment and the perfect grade you gave us! We are more than happy to see that your stay with us was beyond your expectations! We are looking forward to welcoming you back !

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city of Quebec has a very European/cosmopolitan feel and flavor and the Auberge du Tresor provides all the conveniences and comfort anyone could hope for! Historic points interest, fine dining and shopping all within walking distance.
Stayed 5 nights in Apr 2024
Response from Front desk on 6 May 2024
Thank you very much for the great review !We are delighted to see that you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 Good

Raed

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in Apr 2024
Response from Stéphan on 28 Apr 2024
Thank you for the good review!We hope to welcome you back again soon.

10/10 Excellent

Melika

Stayed 3 nights in Mar 2024
Response from - Front Desk on 27 Apr 2024
Thank you very much for the perfect score!We hope to welcome you back again soon.

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Old Town Quebec City. Beautiful building and we enjoyed our room. Loved walking around the area. Very happy we stayed here! Stephane was especially helpful with recommendations for things in the area.
Stayed 3 nights in Apr 2024
Response from Front desk on 24 Apr 2024
Wow! Thank you so much for the great comment and the perfect grade you gave us! We are more than happy to see that your stay with us was beyond your expectations andwe truly appreciate that our team was able to deliver such amazing service! We hope to see you again soon!

10/10 Excellent

gord

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from La Réception on 18 Apr 2024
Thank you for your feedback. Hope to see you again someday.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the old city with one of the best restaurants in town, 1650 Bistro. Don't miss it!
Stayed 3 nights in Apr 2024
Response from Front desk on 15 Apr 2024
Thank you so much for your kind words and the perfect grade you gave us! We strive to ensure that our guests have an exceptional experience and we are delighted to see that this was the case for your stay with us. It will be a pleasure to see you again !

10/10 Excellent

Rostislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right across from Chateau Frontenac. Very safe area. The hotel staff were very kind and helpful. The room was crispy clean. Easy parking three minutes away.
Stayed 2 nights in Apr 2024
Response from Front Desk on 8 Apr 2024
The entire Auberge du Trésor team is delighted with your comment. It will be a pleasure to see you again !

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, in the middle of everything. Beautifully reno/updated. Easily one of the most iconic hotels in old Quebec City. I'll be back.
Stayed 2 nights in Mar 2024
Response from Stéphan on 7 Apr 2024
Thank you very much for the great review !We are delighted to see that you had such a lovely stay at our inn.It will be a pleasure to welcome you back again.

10/10 Excellent

Vito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel it was an amazing trip staff at front super friendly would recommend this hotel to friends and family
Stayed 4 nights in Jan 2024
Response from - Front desk on 5 Apr 2024
Thank you very much for the perfect score and your kind words.We are delighted to see that you enjoyed your stay with us.It would be a pleasure to welcome your friends or family and of course you again.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Stéphan on 6 Apr 2024
Thank you very much for the perfect score!We hope to welcome you back again soon.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location. Comfortable beds. Will definitely come back.
Stayed 1 night in Apr 2024
Response from Front desk on 2 Apr 2024
Thank you very much for your kind words and the perfect grade you gave us! We strive to ensure that our guests have an exceptional experience and we are delighted to see that this was the case for your stay with us. It will be a pleasure to see you again !

10/10 Excellent

Walter

Stayed 2 nights in Mar 2024
Response from Stéphan on 18 Apr 2024
Thank you very much for the perfect score!We hope to welcome you back again soon.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Auberge du Tresor. The room was beautiful and the bed was comfortable - I slept well. The location was excellent - we were able to walk everywhere. The service was great too - we received a warm reception at check-in and house keeping did a wonderful job. I would definitely stay here again if I am lucky enough to return to beautiful Quebec!
Stayed 2 nights in Mar 2024
Response from Stéphan on 27 Mar 2024
Thank you very much for the great review!We are delighted to see that you enjoyed yopur stay with us.We hope to welcome you back again soon.

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Mar 2024
Response from -Front desk on 23 Mar 2024
Thank you very much for the perfect grade!We are delighted to see that you enjoyed your stay with us.We hope to welcome you back again soon.

10/10 Excellent

Lets

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time to Quebec and our second stay at this hotel. Will stay there again on out next visit to that beautiful city. Best deal in town and loaded with old town charm.
Stayed 1 night in Mar 2024
Response from Stéphan on 22 Mar 2024
Thank you very much for the great review!We are delighted to see that we are your place of choice when visiting historic Québec City.It will be a pleasure to welcome you back again.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un cachet unique en plein milieux du vieux-Québec quoi demander de mieux. Tout ce que vous avez besoin à disposition. Endroit propre et tranquille.
Stayed 1 night in Mar 2024
Response from La réception on 17 Mar 2024
Wow! Merci beaucoup pour vos bons mots ainsi que pour la note parfaite que vous nous avez attribué! Nous mettons tout en œuvre pour que nos invités vivent une expérience exceptionnelle et nous sommes ravis de voir que cela a été le cas pour votre séjour parmi nous. Au plaisir de vous revoir !

10/10 Excellent

Kimberley

Stayed 3 nights in Mar 2024
Response from Stéphan on 4 Apr 2024
Thank you very much for the perfect score!We hope to welcome you back again soon.

10/10 Excellent

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot
Stayed 2 nights in Mar 2024
Response from Front desk on 10 Mar 2024
Thank you very much for the perfect review! We are delighted to see that you enjoyed your stay with us. We are looking forward to welcoming you back !

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful
Stayed 2 nights in Mar 2024
Response from Stéphan on 4 Mar 2024
Thank you very much for the great review !We are delighted to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Mar 2024
Response from Front desk on 3 Mar 2024
Thank you very much for the perfect review! We strive to ensure that our guests have an exceptional experience and we are delighted to see that this was the case for your stay with us. It will be a pleasure to see you again !

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable basic room in a superb location. The public parking lot was a 2 minute walk. I would return here.
Stayed 2 nights in Feb 2024
Response from Front desk on 25 Feb 2024
Thank you so much for the perfect review! We strive to ensure that our guests have an exceptional experience and we are delighted to see that this was the case for your stay with us. It will be a pleasure to see you again !

10/10 Excellent

Suhal, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with lots of things to see and eat nearby
Stayed 2 nights in Feb 2024
Response from Stéphan on 18 Feb 2024
Thank you very much for the great review!We are delighted to see that you enjoyed your stay with us.We hope to welcome you back again soon.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stéphan on 9 Feb 2024
Thank you for the perfect score!We hope to welcome you back again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Highly recommend it. From the first interaction with the gentleman at the front desk until we checked out, just really great service. Room was excellent...clean, comfortable and a great view. Rhe location is perfect, walking distance to everything we wanted.
Stayed 3 nights in Feb 2024
Response from Front desk on 5 Feb 2024
Thank you so much for your kind words and the perfect grade you gave us! We strive to ensure that our guests have an exceptional experience and we are delighted to see that this was the case for your stay with us. We are looking forward to welcoming you back !

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Stéphan on 3 Feb 2024
Merci pour la bonne note!Au plaisir de vous accueillir de nouveau prochainement.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Jan 2024
Response from Stéphan on 3 Feb 2024
Thank you very much for the perfect grade!We hope to welcome you back again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Stéphan on 3 Feb 2024
Thank you very much for the perfect grade!We hope to welcome you back again soon.

10/10 Excellent

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front desk on 28 Jan 2024
Thank you very much for the perfect grade! We are delighted to see that you enjoyed your stay in Quebec City! We are looking forward to welcoming you back !

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to get around. Parking is a very easy walk away.
Stayed 2 nights in Jan 2024
Response from Front desk on 22 Jan 2024
Thank you very much for the great review! We are delighted to see that you enjoyed your stay with us. It will be a pleasure to see you again !

10/10 Excellent

LAUREEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience & charm of this hotel. Accessible to so much in the old city.
Stayed 1 night in Jan 2024
Response from Stéphan on 17 Jan 2024
Thank you very much for the great review!We are delighte to see that you enjoyed your stay at our inn.We hope to welcome you back again soon.

10/10 Excellent

Martina

Stayed 4 nights in Jan 2024
Response from Front desk on 8 Jan 2024
Thank you very much for the perfect grade! We are delighted to hear that you enjoyed your stay in Quebec City! t will be a pleasure to see you again !

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La réception on 8 Jan 2024
Merci pour la note parfaite! Nous sommes plus qu'heureux de voir que votre séjour parmi nous a été au-delà de vos attentes ! Nous espérons vous revoir bientôt.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from La réception on 8 Jan 2024
Merci beaucoup pour l'excellente note! Nous sommes heureux de voir que votre séjour parmi nous a été des plus agréables. Au plaisir de vous accueillir de nouveau !

10/10 Excellent

Marie-Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay!
Super cute and cozy! Perfect location across from Le Chateau Frontenac. Clean room and friendly staff. I recommend it 😊
Stayed 1 night in Dec 2023
Response from Front desk on 8 Jan 2024
Wow! Thank you so much for your great comment and the perfect grade you gave us! We are more than happy to see that your stay with us was beyond your expectations! We are looking forward to welcoming you back !

10/10 Excellent

Katarzyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, charm of a small hotel, nice decor, comfortable room.
Stayed 3 nights in Dec 2023
Response from Stéphan on 7 Jan 2024
Thank you very much for the great review !We are delighted to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Excellent

Ela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Stéphan on 7 Jan 2024
Thank you for the perfect score!We hope to welcome you back again soon.

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
We loved everything about the hotel. Stefan was wonderful on check in and the area was superb. The only issue is that there was no elevator, but that being said, we managed quite well. Fabulous stay and we would return anytime.
Stayed 1 night in Dec 2023
Response from Stéphan on 24 Dec 2023
Thank you very much for the great review and for the kind words! All of us at Auberge du Trésor are delighted to see that you had such a great stay.It will be a pleasure to welcome you again on your next visit to Québec City.

10/10 Excellent

Theodore Gaebler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Stéphan on 25 Dec 2023
Merci pour a note parfaite!Au plaisir de vous accueillir de nouveau prochainement.

10/10 Excellent

Marieta

Stayed 1 night in Dec 2023
Response from Stéphan on 24 Dec 2023
Thank you very much for the perfect grade!We hope to welcome you back again soon.

10/10 Excellent

Joseph

Stayed 3 nights in Dec 2023
Response from Front desk on 11 Jan 2024
Thank you for the perfect grade!We are delighted to see that you enjoyed your stay with us!We hope to welcome you back again soon.

4/10 Poor

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe because it is reserved throughout Expedia but was given the room 17 next by the staircase on one side and lobby/reception desk on another. You hear everything not quiet at all. Music from the resto/bar downstairs until 11pm. And loud noise coming from the street starting at 7:30am… Will not return as no respect to customers, must be the last one they should give however hotel was quite empty. No we have not complained as they should be able to treat their customers well without having to always complain.
Stayed 1 night in Dec 2023
Response from Stéphan on 9 Dec 2023
We thank you for sharing your point of view.We do not usually have problems with the room you have occupied and we are sorry that you perceived it like that.We do admit that we are located right in the center of the touristic zone of one of the most touristic city in the world, but usually, our guests appreciate the quietness of our inn in regard to that location.We are sorry if your stay was not up to your expectations but we stay confidant that the grade you gave us and your comments, are not representative of the experience usually enjoyed by our guests.Regards,

10/10 Excellent

gi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Stéphan on 13 Dec 2023
Merci pour la note parfaite!Au plaisir de vous accueillir de nouveau prochainement.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a central stay in Old Quebec City, this is the place for you. From the friendly staff, to the bar/restaurant on premises, to the central location to upper and lower Old City, this hotel is perfect!! My wife and I thoroughly enjoyed our stay and we are sure others will as well!!
Stayed 2 nights in Dec 2023
Response from Stéphan on 9 Dec 2023
Thank you very much for this great review!We are delighted to see that you had an excellent stay at our inn.We hope to welcome you back again soon.

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice. No elevators! Thank goodness they helped us up and down with all our luggages. The walls are thin, our neighbor was a snorer and we were able to hear him clearly. Lication was great!
Response from Stéphan on 7 Feb 2024
Thank you for the good grade!We are happy to see that you still enjoyed your stay.We hope to welcome you back again.