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Grand Hyatt Dubai

5.0 star property
Travelers find a perfect balance between relaxation and energy at this Dubai oasis, with spa treatments to unwind and a poolside bar for socializing

Choose dates to view prices

Located in the heart of Dubai, Grand Hyatt Dubai offers a family-friendly retreat with aromatherapy and spa services. Guests can cool off in either of two pools, dine at two restaurants, visit the cafes for coffee, and enjoy shopping without stepping outside the property.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$293
includes taxes & fees
31 May - 1 June

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Policies

Check-in

Check-in time starts at 2:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1900
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately AED 142 for adults and from AED 71 for children
  • Airport shuttle fee: AED 265 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 530895

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Grand Hyatt Dubai have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Grand Hyatt Dubai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Dubai on 31 May 2026 start from NZ$293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Dubai?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Grand Hyatt Dubai?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Dubai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 265 per vehicle applies.

Where is Grand Hyatt Dubai located?

This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek, City Centre Deira and Dubai Garden Glow. Dubai Frame and Dubai World Trade Centre are also within 6 mi (10 km). Health Care City Station is 9 minutes by foot and Al Jadaf Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 727 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Soheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good restaurants and impressive amenities, but it could get noisy when there is a conference in the hotel.
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd vacation at the Grand Hyatt and it didn’t disappoint.. amazing staff & service , facilities and food .. Club level lounge was wonderful and the hotel now has the bonus of its own on site Water Park.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Ho Laam

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and helpful. Complementary unlimited access to the waterpark included in room charge makes it a very good deal. My 6 and 10 yo boys loved the waterpark very much.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and enjoyed for my kids. Recommended for family.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities
We stayed 15 days as a family at the Grand Hyatt Dubai, and our experience was exceptional. The hotel is very clean, with spacious and comfortable rooms, perfectly suited for a family stay. The staff is extremely attentive, professional, and always helpful, which made our stay even more enjoyable. A special thank you to Imed at the reception for his warm welcome and professionalism, as well as to the breakfast team: Rajeev, Adi, Sonam, Zohaib, Rizan, Belaya, and to all the pool and spa staff for their kindness and great service to our entire family. A truly memorable stay that we highly recommend to families. We will definitely return with great pleasure.
Stayed 16 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury beautiful hotel with great affordable restaurants within the property.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Eliisa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service, clean an nice hotel
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Husna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Amazing room all the amenities awesome pool sauna plenty of surprises within.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adebayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. All the staff are good people
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again great stay at Grand Hyatt. Very friendly staff and great food at Market Place.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay!

Great hotel with everything you need and then some plus wonderful service. Would recommend!
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Andrew William

Liked: Cleanliness, amenities, property conditions & facilities
Our room and housekeeping were excellent. The restaurant staff were lovely- particularly Lissa, Mohit, Ajmal, Kumar & Faiz who looked after us well all week and gave us a lovely send off for our last meal. The Christmas Day spread and activities there were amazing, although not cheap. The waterpark was brilliant and we made full use of it - not sure we would have visited so frequently had it not been included in our package. The only downside to the hotel, for us with a 7 year old, was a lack of activity in the evenings and no obvious lounge/relaxing space inside or outside in the evening. The outside bar area closed relatively early and the one time we wanted a drink there, we left because no-one came to take our order.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, location for us was ideal and the staff were brilliant especially with the kids.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , clean and good size rooms , fantastic facilities both indoor and outdoor . Thank you so much to the staff to make our stay more enjoyable.
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
This was a truly beautiful stay from check-in to check-out. We arrived just after 6 a.m., and the receptionist, Tahura, was incredibly helpful and managed to get us a room within a very reasonable time which we really appreciated after a long journey. The room was exceptional: spacious, comfortable, and with stunning city views. We dined at the international restaurant and the food was excellent. The service was outstanding, especially from Faquel (or was he Fariquel?) and Sumon, who went above and beyond to make us feel welcome and well cared for. Although this is clearly a very busy hotel, everything was impeccably maintained , the pools were clean, the grounds were well kept, and everything was just beautiful. Special mention also to the two African gentlemen (from Uganda and Cameroon) at the Waterpark station in the hotel lobby; they were friendly, professional, and very knowledgeable. Overall, an outstanding experience. 10/10 - highly recommended.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANISLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super nice, it was clean beautiful and quiet.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Dennis Poblete

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to most points of interest. Hotel is clean, staff friendly & room is spacious, clean & furniture & appliance all worked.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big rooms, great spa and pool.. theybare building water slides so should get even better
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fourth visit to this hotel, it’s fantastic. The hotel and rooms are fabulous, spotlessly clean. However it’s the staff that really make this hotel special, especially at the market place.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Katy

Liked: Staff & service
Staff are amazing - so kind, helpful and service was next level. Jana & team at breakfast made our stay special
Stayed 1 night in Oct 2024
Verified

8/10 Good

Bastiaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very family orientated accomodatation, great breakfast buffer, extensive and spacious gym facilities (even instructors present, although they are pretty much useless
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Emma

Liked: Amenities
The staff and service were fantastic. The beautiful atrium garden was wonderful. The room was spacious and lovely with amazing amenities.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Harjinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service overall
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, especially excellent service from concierge team: Zain, Ram, Rehim, and Roshan.
Stayed 4 nights in Sep 2024