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Overview of Quest New Plymouth

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Premium bedding, soundproofing, iron/ironing board
Premium bedding, soundproofing, iron/ironing board
Premium bedding, soundproofing, iron/ironing board
Premium bedding, soundproofing, iron/ironing board

Quest New Plymouth

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Barbecue grill
  • Breakfast available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationPukekura Park14 min walk
    Popular LocationFitzroy Beach18 min walk
    AirportNew Plymouth (NPL)14 min drive
    Popular LocationEgmont National Park31 min drive

Choose dates to view prices

One Bedroom Executive Apartment

3.8/5 guest room rating
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Two Bathroom Apartment

5/5 guest room rating
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

Studio Apartment

4.8/5 guest room rating
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

One Bedroom Apartment

4.3/5 guest room rating
  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

About this area

New Plymouth

Located in New Plymouth, Quest New Plymouth is connected to a shopping centre. The area's natural beauty can be seen at Egmont National Park and Pukekura Park, while Puke Ariki and TSB Showplace are cultural highlights. Observatory and Brooklands Zoo are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Centre City Shopping Centre - 1 min walk
  • Wind Wand - 3 min walk
  • Pukekura Park - 14 min walk
  • Fitzroy Beach - 18 min walk
  • Egmont National Park - 31 min drive

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • Chaos Cafe - 3 min walk
  • Emmalou - 3 min walk
  • Frederics - 3 min walk
  • Salt Restaurant - 4 min walk
  • Social Kitchen - 4 min walk

About this property

Quest New Plymouth

Luxury aparthotel connected to a shopping centre in New Plymouth with fitness centre
This aparthotel features a fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-in and tour/ticket assistance. Each apartment offers free WiFi and free wired Internet, a Smart TV with satellite channels, plus a microwave and a coffee/tea maker. First-run films, premium bedding and a hairdryer are among the other amenities available to guests.
Quest New Plymouth offers 40 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run films.

This New Plymouth aparthotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Extended parking on site (NZD 10 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Free cot/infant bed
  • Childcare (surcharge)

Food and drink

  • Microwave
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 40 per night

Bathrooms

  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • Smart TV with satellite service
  • Streaming services
  • First-run films

Outdoor areas

  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)
  • ATM/banking services

Location highlights

  • Connected to a shopping centre
  • Near the ocean
  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre
  • Fitness facilities nearby (free access)
  • Hiking/biking trails nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 40 rooms
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 7 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Extended parking fee: NZD 10 per night
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Frequently asked questions

Can I cancel my reservation for free at Quest New Plymouth and receive a full refund?
Yes, Quest New Plymouth offers free cancellation on select room rates, because flexibility matters! Please refer to Quest New Plymouth cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quest New Plymouth?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Quest New Plymouth on 30 Apr 2021 start from NZ$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quest New Plymouth pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quest New Plymouth?
Extended parking is available for NZD 10 per night. Limited spots are available. There is free parking nearby.
What time is check-in at Quest New Plymouth?
Check-in begins at 2:00 PM.
What time is check-out at Quest New Plymouth?
Checkout is at 10 AM.
Where is Quest New Plymouth located?
Located in New Plymouth CBD, this luxury aparthotel is steps away from Centre City Shopping Centre and Wind Wand. Puke Ariki and TSB Showplace are also within 5 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 248 out of 473 reviews
5 - Excellent 52%
Rating 4 - Good. 184 out of 473 reviews
4 - Good 39%
Rating 3 - Okay. 30 out of 473 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 473 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 473 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
central location: under 5 minutes' walk to many good eating places/pubs, shops and museums. Our one bedroom apartment was comfortable and well lit.
Stayed 3 nights in Apr 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

4/5 Good

Liked: Cleanliness
Stayed 2 nights in Jan 2021

4/5 Good

Business traveller
Liked: Room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, very helpful. Check in and out was fast, nice rooftop area to eat cheese and crackers.
Stayed 1 night in Jan 2021

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