Luxury Hotels & Resorts in Pulau Ayer

"Lovely rooms I had , upgraded, my room key packed in after one day annoying but got sorted quickly, breakfast was okay but I travelled alone , so every time I went from my table they kept taking my coffee away, had to keep ordering a new one 😬 but generally it was a nice place "

"Rooms a little outdated, but very clean, and staff is wonderful. Love the buffet breakfast & pool!"

"Great hotel well placed Disappointed that it was being used as a training camp for a junior football team which meant the inside gym was unusable at times Children playing on electronic devices should be banned from dining areas ! "

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"

"The service is among the best in 5 Stars hotel."

"Excellent "

"Great service, nice facilities, gym was great"

"Old property in need of refurbishing but excellent customer service and great location. Highly recommended"

"Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service. "