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"The cleanliness and the friendly staff."

"Great rooms for the price!"

"The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu "

"Excelente 💯"

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

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"Clran room, elevator, friendly staff, valet. "

"Great hotel with helpful staff "

"We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff."

"Lovely place to stay and inexpensive"

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"Fabulous facility with lotsa nature. Host very nice & friendly"

"We loved this place !! Beautiful view in the 4th floor rooms. Lovely staff and clean hotel. Near many tourist attractions. "

"Recommend "

"Great place to stay. Clean room, good size room, comfortable beds. The place was clean and very good location. The lady in charge very nice, very good breakfast. I totally recommend the place."