Search Guest Houses in Ponteves

"Exceptional service all around!"

"Beautiful hotel. My wife and I had a wonderful 5 day stay. Staff was friendly and helpful. The grounds of the hotel are really nice. There is a wonderful restaurant on the premises, too. The room was a bit small, but nice and clean. I highly recommend."

"The staff were super helpful and accommodating always trying to go extra mile to help us. "

"It would have been a perfect stay if not for certain things that reflected the lack of care in a hotel that could have been great. This boutique hotel was nestled in nature - and was a lovely stroll to the closest village with food options galore, parks, quaint shops & market stalls that you could lose yourself in. Our disappointments: We entered the room & kicked off our shoes to find our feet immediately coated with dust. The toilet was dirty - the cleaner literally missed a yucky spot. The door handle fell off and we realised that the handle was attached loosely, which meant that the room was not secure. We brought the handle to the reception desk twice, and it was on the second day that the door was fixed. On the second day, we came back to a room that was half made - the sheets were haphazardly thrown over the bed and still creased from the night before. The staff service was very inconsistent. We had one friendly receptionist and the rest of them looked either bored or grim. I read the mostly amazing reviews about this hotel, hence I booked the room. It was quite disappointing. "

"VRBO need to keep a check on these properties, because this one now, no longer looks as good in real life as what the photos show. On the plus side,this house has excellent WIFI,a great big freezer & large seperate fridge, great tv with Netfix, in English too, good selection of utensils in the kitchen & a lovely, but v v cold swimming pool, it leaks & needs topping up.We r campers, we are use to roughing it, but it was v disappointing when we first arrived. It seems since taking the photos he has just let everything rot. Including mattresses around pool.The house is ok,but the wooden floorboards upstairs make a LOT of creaking noise, so if you need to use the bathroom during the night you are likely to wake everyone up while you get there. The tiles in the kitchen have not been grouted &a few around the sink kept falling off. Shower upstairs leaks into the downstairs bathroom, doesnt have a washer, so as much water shoots the opposite direction to what comes out the head & doesnt attach to the wall, so I had to sling it over my shoulder while I washed. I weeded around the pool and cleaned the outside tables. The pool slabs are crumbling & breaking up & he had given up laying the path, so shoved a few bricks under the edge to keep it from collapsing, then dumped the rest in a big pile with old pile of tarps.Bbq v wobbly and filthy. He lives in the same building with locked doors & walks through the outside rented area several times a day.I like privacy when on holiday. Shame."

"An amazing stay. We opted for an apartment- which was incredible. The hotel is so clean, newly renovated and the staff were extremely helpful. The pool is open until 11pm which was very much appreciated after the hot days in Provence. "

"The property was not the best. There were some issues with cleanliness (dirty shelves, stains on bed and toilet was not cleaned well), and some issues with what was detailed on expedia website (issues with expedia not detailing necessary information for booking). Concern re metal shutters on the windows and doors when we arrived, which was not detailed on the expedia website. Would not recommend unfortunately. However, expedia team were very helpful and had excellent communication"

"Best choice for a budget stay. Nice view, friendly staff. I like the decorations in the public area. The only issue is there is no air conditioning, and we had to close the window and door to stop mosquitoes. So he room was a bit stuffy in the hot weather. I don't mind there is no air con. But I do hope there is some ventilation. A net screen on the window will help a lot. "

"Great stay!"