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"We had a great stay and the view was spectacular "

"This review covers 2 nights at the hotel. We had to book 2 separate rooms as the type we wanted was only available for the 2nd night. Key point: book a room in the refurbished/new part of the hotel. Our night 2 room was excellent. It even had a sauna in the room! A huge very comfortable bed and great lake view. And an amazing breakfast - just huge selection of things (sweet things like cakes - not so much on the cooked "front". But night 1 was very poor. A disinterested person at check-in and a very "tired" (albeit huge) room with a dripping shower. It was cheap. But when we realised that the one or two ants that we saw in the room turned out to be hundreds in various places we had to ask for a change of room. Which was agreed - and was a small taste of what was to come on night 2. A refurbished room that was so much better than the first one in every way. The hotel is in between 2 roads. We arrived at it on what is an urban dual carriageway. Reception is more like an office building reception than a hotel. Combined, those 2 things put us off to start with even before the ants. However we later foound the other road, beside Lake Como and which brings you in via the new side. A completely different impression is given. We would certainly stay there again - but only in certain rooms. Oh, and BTW, the view from the dining room over Como is superb. Hghly recommended. Unlike the view from the bar - of the dual carraigeway!"

"Beautiful location, excellent staff, excellent service. One of our best meals in Europe. "

"A"

"Superb service and amenities as usual."

"Absolutely beautiful. The staff was top notch and most spoke english which was unexpected but very convenient. Just a perfect experience!"

"Excellent service and property walking distance from train station "

"Absolutely gorgeous! Beautiful interior & grounds, the views!! Service was 5 star in every area reception, housekeeping, outside bar/dining, restaurant, spa! Partake in their special dinner-worth it. Breakfast buffet was excellent. Great location! "

"Great locatiob"