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"Great location and the room was great for what we needed, especially if you want coffee before the cafe/bakery open. Staff was perfect (Sara). Would stay here again."

"Great location, great price, great staff. Room was just ok… loud, old outdated, small. "

"We stayed in a family of 5 room. The room was fine everyone had beds but there was not enough hot water for the 5 of us to take a shower all in one night. So plan accordingly with that. It was a 5 min walk from our building to the tower. "

"I stayed here 38 years ago, and this was a nostalgia stop over. Breakfast was good, but restaurant menu limited. It didn't seem to have changed much. Room was good, but not memorable."

"The staff were excellent especially Veronica at the reception who was super helpful as well as the lady at the breakfast who was also very helpful and understanding. Would definitely recommend this hotel. "

"Next to station, great breaffast, staff helpful and nice"

"We were at the front of the hotel - it is very close to the Leaning Tower of Pisa and the Duomo. Couldn’t be in a better place. Roberto the barman was great fun and good cocktails. "

"Nice staff. "

"Poor communication by operator, limited staff availability, and inflexible to guest circumstances"