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"staff, amenities and clean room"

"Very detailed decor and very clean!"

"We had a wonderful stay during Christmas. Our flight was cancelled and we didn’t get in until the next morning but the staff was so accommodating and able to get us in our room right away. The room was lovely and even though we were there during a busy time, once the windows were closed, the room was pretty quiet. If we ever find ourselves in Florence again, we’ll definitely stay here. "

"Great location, helpful and kind staff, great view and room with generous add ons! Welcoming environment with everything you need. Highly recommended! "

"Lovely hotel and staff. Terrible pillows"

"Good place to stay "

"Super clean, great service, perfectly located. "

"The staff was very nice willing to assist us in every request. The hotel was excellent with premium amenities. The room was amazing spacious and with a very modern decoration. The bathroom was spacious and isolated!!!! Recommend 100%"

"We stayed six wonderful days in this beautiful hotel. We ate dinner at its restaurant once, and the four of us loved the food. Every day we had a glass of wine at the lovely bar, met the friendly servers as well as other travelers. We stepped out the door every morning and were just steps away from the Duomo and Da Vinci museum and stores and fun outdoor places to eat. Real linen bedding! Chocolates on our pillows! "