We had booked two double beds and check in time was 3:00. We got there around 6:00 and were told they were "running out of rooms with two double beds" and that we would have to wait if we still wanted a room like that. They asked for our telephone number and we were told they would call us when a room was ready. After an hour and no call, we went back up to the front desk and were told the room had been ready for us a while ago. Totally ridiculous. We will probably never stay here again.