Tranquil harbor-side retreat with garden surroundings offers practical amenities including meeting spaces and continental breakfast to start the day right
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Photo gallery for Puataukanave International Hotel
Puataukanave International Hotel, in Vava'u Harbor, offers marina views and garden surroundings. Guests enjoy WiFi in rooms or relax on the sunny terrace. Practical conveniences include laundry facilities, with staff ready to assist with local information.
Located in Neiafu, Puataukanave International Hotel is by the ocean. Don't miss out on a visit to Ene'io Botanical Garden. Visit our Neiafu travel guide
Fatafehi Rd, Neiafu
What's nearby
Vava'u Harbor
5 min walk - 0.4 km
St. Joseph's Cathedral
3 min walk - 0.3 km
Mt. Talau National Park
4 min drive - 2.1 km
Getting around
Vava'u (VAV)
19 min drive
Restaurants
Mango
4 min walk
Coffee & Tees
1 min walk
Tropicana Cafe
3 min walk
The Kraken
3 min walk
Bellavista
4 min walk
About this property
Puataukanave International Hotel
Hotel near Vava'u Harbor
Located close to St. Joseph's Cathedral and Mt. Talau National Park, Puataukanave International Hotel provides a marina, a terrace and a garden. In-room WiFi (surcharge) and laundry facilities are available to all guests.
Additional perks include:
Free self-parking
Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
Free newspapers, meeting rooms and luggage storage
Room features
All guest rooms at Puataukanave International Hotel have thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as WiFi and sound-insulated walls.
Return airport shuttle (surcharge) from 6:30 AM to 6:30 PM
Free self parking on site
Limited on-site self parking
Food and drink
Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Marina
Terrace
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 11 AM; check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.0 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
Fee for in-room wireless Internet: USD 5.00 per hour (rates may vary)
Airport shuttle fee: USD 10.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Puataukanave International Hotel Neiafu
Puataukanave International Neiafu
Puataukanave International
Puataukanave Hotel Neiafu
Puataukanave International Hotel Hotel
Puataukanave International Hotel Neiafu
Puataukanave International Hotel Hotel Neiafu
Frequently asked questions
Is Puataukanave International Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Puataukanave International Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Puataukanave International Hotel on 10 Mar 2026 start from NZ$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Puataukanave International Hotel?
Self-parking is free at this property.
What time is check-in at Puataukanave International Hotel?
Check-in start time: 11 AM; check-in end time: 11 PM. After-hours check-in is not available.
What time is check-out at Puataukanave International Hotel?
Checkout is at 10 AM.
Does Puataukanave International Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 10.00 per person applies.
Where is Puataukanave International Hotel located?
Situated by the ocean, this hotel is within a 5-minute walk of St. Joseph's Cathedral and Vava'u Harbor. Mt. Talau National Park and Ene'io Botanical Garden are also within 9 mi (15 km).
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Reviews
Puataukanave International Hotel Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
This is a one star Motel at best.
I showered in jandals it was so dirty
They ran a nightclub on the hotel property, Mon-Sat nights
We paid for breakfast, they closed down the “restaurant“ for the week.
The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there.
The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach)
Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
We made our reservation to this hotel by looking the advertisment.
-Restaurant looked nice, in fact it was closed
-Swimming pool and pool bar looked nice, they were also closed
-With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky.
We did not stay there, but chose another place to stay.
This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Kiwitraveller
Stayed 1 night in Oct 2019
2/10 Terrible
Michael, North Carolina
16 Sept 2019
I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again.
1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it.
2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities.
3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove.
4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day.
5. My room was so unclean I wore shoes inside for my 6 nights here.
The view is amazing but the resort could step up on cleanliness.
1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner.
2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room
3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable
4) restaurant staff are extremely friendly that made up the condition of room.
Sincerely hoping this feedback is taken so more people will be coming back...
The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Pamela
Stayed 8 nights in Jul 2019
6/10 Okay
David
21 Jun 2019
Liked: Cleanliness, room comfort
The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.