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Reviews of Ilawu Hotel

2 out of 5
Ilawu Hotel
2 Marcom Road Prestbury, Pietermaritzburg, KwaZulu-Natal

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was amazing, although we had to move to another branch, since the desired one was fully booked... please make sure you confirm with the hotel before accepting a booking..
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Restuarant on site
Stayed 2 nights in Oct 2018

4/10 Poor

Frances

Disliked: Staff & service, property conditions & facilities
Very disappointing
The room was not ready at 6.30pm on checkin. Had to ask for cups.
Stayed 1 night in Oct 2018

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Choice
Booked and paid online.(it was only 2 hours begore booking in) At arriving at the hotel was told that they have no record of my booking or payment and that they were fully booked. Called for a manager who advised that they could assist with accommodation. After a 2 hour wait was then told we have to another R500 for 2 rooms. Accomodation was very poor with rooms clean but very little working in the room. Paid R1500 for a suite that had no bedside light, TV did not work, one small hand towel only, shower bad tiling and quite dangerous, noisy party upstairs. Very Bad experience
Stayed 1 night in Aug 2018

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was average, the receptionist was not there upon arrival. He did not know of the benefits associated with the purchase( breakfast was included in the site). The beds were 2 singles beds pushed together which is fine expect the beds were not the same and it was uncomfortable to lay in the middle.
Stayed 1 night in Jun 2018

2/10 Terrible

Mthethwa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor
We booked a 4slepper paid but got allocated with a 2sleeper room. The room we were given for starters it was small terrible view facing tools that are dumped of and Jojo tanks, also had no bar fridge as promise.. Sqiniseko who was our receptionist couldn't do much because hotel was fully booked on that day. But nevertheless the restaurant was exceptional good, enjoyed the pool and staff were very simplistic..but i our expectations were not met had to share a bed with my daughter, husband and i. Overall did not get what we paid for
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

10/10 Excellent

andronica, Sebokeng,Vanderbijlpark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To return stay
Enjoyed every moment plus the complementary transport superb

10/10 Excellent

Kgape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ivan, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at the Ilawu
This is a value for money unlicensed hotel. Staff are are very friendly and helpful. Simple but good food served both in the evenings and at breakfast.

10/10 Excellent

Khethiwe, Northern Cape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great. staff were very pleasant

4/10 Poor

PRADYUMNA, Mumbai India

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for relaxing, eat and feel good.
The following are my observations. 1. Bath room cubicle door was a nuisance, it was not closing. 2. No bath soap kept at all. 3. The room lighting was poor. 4. Window shutter did not close at all. Its lock was broken. 5. Breakfast cereals had nothing to select. No orange juice at all. Thank god the Chef was a gentleman who made omlette of my choice and later made vegetarian curry for me. God bless him. 6. The manager, and others were good, they allowed me to check in early as I had arrived early, and later on the last day, I had to wait longer since my bus was to leave at 3pm, they permitted me to wait in the lobby. 7. Overall, I was not happy inside my room, I kept myself busy outside. But will not experiment with these cheap hotels, although 750 Rands is not a small amount.

4/10 Poor

Claude, Durban

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Nice location for a quick overnight stay
The Ilawu Hotel is very conveniently situated just outside the central business district, next to the Botanical Gardens. The staff were pleasant and the hotel is well maintained. Rooms were well appointed with DSTV and a nice shower. The bed was a major disappointment and the mattress past its usage period.

6/10 Okay

Verified traveller

Comfortable
Location was good for our business trip. Signage was not great and we struggled to find the hotel at first. Breakfast was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellent Staff. Recommended
Nice hotel. Great Value. Excellent Friendly staff. I recommend this hotel.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
i had a very nice stay at ilawu hotel. I will book again next time.

10/10 Excellent

Melanie & Harry, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
It was most enjoyable with the best breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ilawu Hotel
Our overall experience was very good. The hotel staff were courteous, efficient, and friendly. The hotel was very clean and safe. The owner went out of his way to make our stay very pleasant. We would recommend this hotel to anyone seeking mid-range accommodation.

8/10 Good

pharuma, ila

Liked: Cleanliness, room comfort
No supper served, please inform guests in advance. Selling of coffee if its notduring breakfast is not very friendly especially when it is thay cold.

8/10 Good

Vini, Joburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy spot on the side of PMG
Great stay.

10/10 Excellent

RED SAPIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was absolutely fantastic. We swam the Midmar Mile and they made us a full hot breakfast at 5h30 in the morning. What a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We, my wife and I, enjoyed it very much. The room and bathroom were spotless clean. The room and bathroom were cleaned everyday with new clean towels every day. When we had to extend our stay due to work, we did not hasitate to make our stay in iLawu longer. Your breakfasts were great.

8/10 Good

Xavier, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities
terrasse agréable, parking sécurisé

6/10 Okay

Roland, Karlsruhe

Preisgünstiges Hotel, zentral gelegen
Preisleistungsverhältnis ok, leider sehr hellhörig (Straßenlärm, Personal auch frühmorgens)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama confortavel
Muito boa, porem tinhamos que pegar taxi pra tudo pois o hotel fica distante do centro e nao havia sequer um restaurante proximo que pudessemos ir a pe. O hotel em algumas noites ofereceu jantar (muito boa comida por sinal) mas queriamos sair e nao ficar no hotel. O hotel nao tinha um servico de transfer. O htel fica bem proximo do botanic garden e vale a pena visitar, belissimo. As pessoas do hotel sao simpaticas, educadas e prestativas. O quarto e muito bom, a cama e otima e a limpeza tambem com troca de toalhas diariamente.

2/10 Terrible

NELIA, SAO LEOPOLDO

Disliked: Cleanliness
CAMAS COFORTAVEIS
ACHEI BOA, CONFORME O ESPERADO, PESSOAL BEM ATENCIOSO, AJUDANDO COM TODAS AS SOLICITAÇÕES, BOA LOCALIZAÇÃO