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The Oyster Box

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Serene escape with oceanic elegance

Stunning sea-facing views and beautiful decor create a warm, welcoming ambiance, perfect for a serene escape. Delight in a delicious oyster and sparkling wine breakfast buffet while spotting passing whales and dolphins along the Indian Ocean.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$787
includes taxes & fees
7 June - 8 June

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About this property

The Oyster Box

  • Luxury boutique hotel near Umhlanga Rocks Beach
  • Located close to Gateway Theatre of Shopping, The Oyster Box provides an airport shuttle, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Indulge in a facial, a body scrub and a deep-tissue massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Indian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • You'll also find perks such as:
    • 2 outdoor pools, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Babysitting (surcharge), beach towels and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 86 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Highchairs and free infant beds
    • Reusable coffee/tea filters and LED light bulbs
    • Free toiletries and hairdryers
    • 43-inch Smart TVs with premium channels
    • Wardrobes/cupboards, patios and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The Oyster Box is listed in the 2021 Travel + Leisure 500.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of ZAR 1000, per pet, per night, plus a deposit of ZAR 1000 per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 950 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: ZAR 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately ZAR 695 for adults and from ZAR 695 for children
  • Airport shuttle fee: ZAR 1045 per vehicle (one-way, maximum occupancy 7)
  • Pet deposit: ZAR 1000 per night
  • Pet fee: ZAR 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number CMP62944

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does The Oyster Box have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Oyster Box?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Oyster Box on 7 Jun 2026 start from NZ$787, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Oyster Box pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of ZAR 1000 per night and a fee of ZAR 1000 per pet, per night. Service animals are exempt from fees.

How much is parking at The Oyster Box?

Self-parking and valet parking are free at this property.

What time is check-in at The Oyster Box?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Oyster Box?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Oyster Box provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 1045 per vehicle applies.

Where is The Oyster Box located?

Located in uMhlanga, this beachfront hotel is in the entertainment district and within 2 mi (3 km) of Umhlanga Rocks Beach and Gateway Theatre of Shopping. Umdloti Beach and Durban Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 274 out of 316 reviews
Rating 8 - Good. 29 out of 316 reviews
Rating 6 - Okay. 6 out of 316 reviews
Rating 4 - Poor. 6 out of 316 reviews
Rating 2 - Terrible. 1 out of 316 reviews

Reviews

Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Have stayed in the truly wonderful Oyster Box many times. Everything is always superb, attention to detail, staff, pool, dining Would totally recommend the hotel and experience of staying
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was truly amazing. Everyone was very friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy our stay at The Oyster Box, staff are so friendly and they really take care of you feel really special, go back every year because we enjoy it so much.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel and staff ever!

The best hotel we have ever stayed it! The staff are incredible, the food delicious and the beds so comfy. Will definitely stay here again, can't wait!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing hotel. Perfect location. Wonderful staff. Excellent restaurants.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Despite a dismal booking and check-in experience the rest of the stay was wonderful. Direct feedback with the booking and front desk team has been shared but no attempt at amends were made.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
The Oyster Box is an elegant, extraordinary property in a stunning location.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Donald H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel, with Raffles-like entrance, and excellent service. Wonderful buffet breakfast. Excellent grill room.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Absolutely super hotel. Excellent service all round. Incredible staff, lovely pool. Great restaurants. Grill room superb. Ideal location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Rehandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing people

Amazing staff! Great location! Exceptional Breakfast! Pool service amazing! See you soon old lady!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, property conditions & facilities
The Oyster Box is exceptional. The Grill offers wonderful dining with great value overseen by George and his team who always offer first rate service with pinache and style and the bossa nova singer provides the perfect accompaniment . The spa staff are lovely and offer amazing treatments Still my favourite hotel .
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, room comfort

Great relaxing trip

Just love the hotel. Super efficient, professional, friendly staff. Always so polite, courteous. Nothing is too much trouble. Good position. Would thoroughly recommend
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, property conditions & facilities
The Oyster Box is an exceptional hotel . The level of service and its unique style is incomparable . George the Maitre D and Somolier in The Grill Restaurant is an absolute asset to the hotel and to The Red Carnation Group
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet again another amazing stay at the Oyster Box. Thanks to all the staff involved for making the 8 days so perfect, all were exceptional but we would like to give a special thank you to 3 staff that made our 3 hour breakfasts on the Terrace so wonderful, Stephanie, Letho & Andile you were amazing and we can’t wait to come back and see you again next year if not sooner.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here !! One of the best hotels in SA!

This has to be one of the best hotels in South Africa. From service to offerings, to quality of offering, attention, cleanliness. Honestly i can not say one bad word about this hotel. If you can, definitely stay here!!! It is a beautiful stunning hotel! Regards,
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took our little dog with us - the staff were all amazing with her. Definately seen an improvement with staff service. They were all OUTSTANDING
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fabulous stay at the Oyster Box, such a wonderful place to stay and relax with ultra friendly and efficient staff. We especially look forward to the buffet breakfast, a great way to start the day, sat on the terrace looking out in to the Indian Ocean and spotting the passing whales and dolphins, such a treat. A special mention and thanks must go to Wesley and Clive along with their teams for looking after us as usual, can’t wait for next year.
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service

OB 2nd visit

Very good. Bar closed too early. No entertainment in the evenings. Dead!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ever splendid Oyster Box. Personal and attentive service in a stunning setting. Uniquely charming. Fabulous service at every turn from the lovely first aiders to the friendly and professional pool staff, to the polite and charming front desk staff . But as ever the icing on this fabulous cake were George and his team and Leon in The Grill. Faultless and friendly service , enthusiastic shared knowledge from a great sommelier and head of house and lovely music from maestro Leon. The monkeys are ever cheekier and Sabenka is sadly missed but the splendour of this lovely hotel endures . And our new favourite breakfast server , Charlie on The Terrace . Already counting the days until we return . Also very lovely to experience sunrise and the regular dolphins swimming by from the sea facing garden cabana . I just need to win the lottery to stay in that amazing Presidential suite !
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Yegan

Liked: Staff & service
Disliked: Cleanliness

Oyster Box - Disappointing Stay

The service from staff and overall friendliness of the staff is outstanding. The hotel itself leaves alot to be desired. The rooms are small and everything is crammed into this small space. The set up is old and outdated with take away from the appeal of the hotel. The rooms are not cleaned properly and we often found slithering insects/worms on the floor. The Ocean Terrace - the food was good, not outstanding but my main issues is that staff are not knowledgeable on the wine list or dishes offered. The seating seems to be subjective as on my 1st visit, I was seated right at the door of the hotel. This was uncomfortable. The 2nd night, I was seated under the broken roof, again not ideal. All restaurants close at 10pm even for hotel guests, this is another major issue. When I compare this to the Saxon which is similar in pricing then this hotel is a rip off. The Saxon Hotel is miles ahead on every aspect.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, perfect time for our family
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Always excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service
Wonderful variety and quality of spa treatments
Stayed 8 nights in Dec 2025