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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for The Palace of the Lost City at Sun City Resort

Experience grandeur in our spacious lobby, featuring high ceilings, arches, and elegant seating areas.
Surrounded by lush greenery, this estate features a variety of architectural styles, a dome, and towers.
Experience the excitement of gaming at this vibrant casino, where multiple tables and chairs await your next bet.
Experience the grandeur of this hotel, featuring domed towers and ornate balconies, with a serene pool and fountain.
Enjoy dining in style with elegant tables set amidst a grand hall featuring a central fountain sculpture and high ceilings with intricate moldings.

Popular amenities

  • Parking included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Bar
The current price is NZ$599
includes taxes & fees
5 Aug - 6 Aug

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
Hairdryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room

Superior Luxury Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
Hairdryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 17 min walk - 1.5 km
  • The Gary Player Golf Course - 1 min drive - 0.8 km
  • Sun City Casino - 2 min drive - 1.2 km
  • Segaetsho Cultural Village - 4 min drive - 2.3 km
  • Pilanesberg National Park - 13 min drive - 6.7 km

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪Crystal Court - ‬1 min walk
  • ‪Ocean Basket - ‬8 min walk
  • ‪Shebeen - ‬5 min drive
  • ‪Steers - ‬18 min walk

About this property

The Palace of the Lost City at Sun City Resort

Luxury family-friendly hotel
At The Palace of the Lost City at Sun City Resort, you can look forward to a golf course, a casino and free water park access. For those looking to try their luck, this hotel boasts 700 slot machines, 2 casino VIP rooms and 51 casino gaming tables. Treat yourself to a massage, aromatherapy or a body wrap at The Royal Salon, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner, light fare and international cuisine. Enjoy the gym, as well as activities, such as game viewing, waterskiing and mountain biking. In addition to a nightclub and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide and sunloungers
  • Free self-parking and valet parking
  • A free local area shuttle, a safari and 2 outdoor tennis courts
  • Supervised childcare (surcharge), a 24-hour front desk and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 335 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with cable channels
  • Childcare services, coffee/tea makers and ceiling fans

Languages

Afrikaans, English, Xhosa, Zulu

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7.8 out of 10, Good, 820 reviews
The price is NZ$209
includes taxes & fees
12 Aug - 13 Aug
The Cabanas Hotel at Sun City Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Crystal Court
  • Plume
  • The Grill Room
  • Tusk Bar & Lounge

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Golf
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 May to 27 June:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Does The Palace of the Lost City at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of 25 Jul 2025, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on 5 Aug 2025 start from NZ$599.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace of the Lost City at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace of the Lost City at Sun City Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Palace of the Lost City at Sun City Resort?

Checkout is at 11 AM. Late checkout is available for a fee.

Where is The Palace of the Lost City at Sun City Resort located?

This family-friendly Moses Kotane hotel is within 1 mi (2 km) of The Valley of Waves, The Gary Player Golf Course and Sun City Casino. Steam Train Rides Stimela and Waterworld are also within 2 miles (3 km).

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The Palace of the Lost City at Sun City Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 636 reviews
Rating 8 - Good. 162 out of 636 reviews
Rating 6 - Okay. 47 out of 636 reviews
Rating 4 - Poor. 28 out of 636 reviews
Rating 2 - Terrible. 13 out of 636 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eman

Liked: Amenities, property conditions & facilities
Very friendly Clean Safety Location
Stayed 4 nights in Jun 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Stayed 1 night in May 2025

8/10 Good

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings, a special place
Stayed 3 nights in Mar 2025

10/10 Excellent

Florentino

Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!
Stayed 2 nights in Jun 2025

10/10 Excellent

Reinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort as always you did not disappoint
Stayed 2 nights in Mar 2025

10/10 Excellent

THIBAULT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small
Stayed 3 nights in Feb 2025

10/10 Excellent

Heinrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastically beautiful place with tons to do.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and everyone was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we've ever stayed in, this is our third time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Palace after watching the movie Blended. Did not disappoint!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kirstine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Feb 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good food and the staff was perfect. Thank you for all you did for us
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with nice rooms, grounds and food. The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Dilyara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

African Paradise

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Stayed 7 nights in Aug 2024

6/10 Okay

Janesh Harish

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apart from service the place is beautiful

Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Zukiswa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Stayed 8 nights in Oct 2024

10/10 Excellent

Nazafarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel I’ve ever been to
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, good service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Manesh

Liked: Amenities, property conditions & facilities
Beautiful and will be back!
Stayed 2 nights in Nov 2023