Luxury Hotels & Resorts in Phuc Yen

"Everything! The room was clean and nice, but what really made our stay enjoyable was the staff. All the staff were very helpful and friendly. Angela (front desk) went above any beyond to answer all our queries. We checked out to go to an overnight cruise and came back the next day, they helped us organize a transfer to the airport."

"Thoroughly enjoyed our stay at the hotel. The staff is super friendly and helpful. Great spa. The location is perfect for walking to other sites "

"Mini Bar lack of snacks . "

"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "

"Very nice and historic hotel in very good condition. I stayed in the old historic wing and did not regret that decision. There were two incidents in which privacy and communication was a problem but overall glad to have had the chance to stay there. Breakfast was excellent and includes their famous egg coffee if you ask. "

"Everything was perfect and the most comfortable beds ever! "

"Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday."

"staff , service, room, and hotel ambiance was amazing"