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Overview of Sheraton Phoenix Downtown

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Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk

Sheraton Phoenix Downtown

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPhoenix Convention Center4 min walk
    Popular LocationArizona Science Center9 min walk
    Popular LocationTalking Stick Resort Arena11 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive

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About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighbourhood, Sheraton Phoenix Downtown is in the city centre and near the airport. Roosevelt Row and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Check out an event or a game at Talking Stick Resort Arena, and consider making time for Children's Museum of Phoenix, a top attraction not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain climbing, hiking/biking trails and ecotours. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Arizona Center - 4 min walk
  • Phoenix Convention Center - 4 min walk
  • Arizona State University - Downtown Phoenix - 6 min walk
  • Arizona Science Center - 9 min walk
  • Talking Stick Resort Arena - 11 min walk

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • & More — 1 min walk
  • Canyon Cafe - 3 min walk
  • Einstein Bros. Bagels - 5 min walk
  • Kincaid's Classic American Dining - 6 min walk
  • The Breadfruit - 6 min walk

About this property

Sheraton Phoenix Downtown

4-star Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, conference space and concierge services are on-site. All 1003 rooms provide conveniences such as fridges and coffee makers, plus WiFi and flat-screen TVs with cable channels. Wired Internet, down duvets and hairdryers are among the other amenities available to guests.
Sheraton Phoenix Downtown offers 1003 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters. 65-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 36.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-18 per person
  • 1 restaurant

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (111961 square feet)
  • Meeting rooms 26

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 April to 31 August:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs welcome
1 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 26.00 per night (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

A car is recommended for transport to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 606 out of 995 reviews
5 - Excellent 61%
Rating 4 - Good. 254 out of 995 reviews
4 - Good 26%
Rating 3 - Okay. 68 out of 995 reviews
3 - Okay 7%
Rating 2 - Poor. 47 out of 995 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 995 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 2 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Expedia did not indicate that the pool was CLOSED!! I would not have gotten a reservation at the Sheraton IF Expedia had the updated information 😡
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location with lots restaurants around
Stayed 2 nights in Apr 2021

5/5 Excellent

Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 1 night in Feb 2020