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Overview of Sheraton Phoenix Downtown

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Guest reviews

4.4 / 5Excellent
1,713 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

RestaurantCorner Bakery Cafe1 min walk
RestaurantDistrict American Kitchen1 min walk
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Traditional Room, 1 King Bed, City View

    Traditional Room, 1 King Bed, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details
  • Traditional Room, 2 Double Beds, City View

    Traditional Room, 2 Double Beds, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Mountain View

    Deluxe Room, 1 King Bed, Mountain View

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Double Beds, City View

    Deluxe Room, 2 Double Beds, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More details
  • Executive Room, 1 King Bed, City View

    Executive Room, 1 King Bed, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room, 2 Double Beds, City View

    Executive Room, 2 Double Beds, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More details

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighbourhood, Sheraton Phoenix Downtown is in the city centre and near the airport. Old Town and Arizona Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Camelback Mountain. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Our guests love the hotel's central location.

Popular Location

What's nearby

  • Phoenix Convention Center - 4 min walk
  • Children's Museum of Phoenix - 8 min walk
  • Chase Field - 11 min walk
  • Talking Stick Resort Arena - 11 min walk
  • The Van Buren - 12 min walk

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 12 min drive

Restaurants

  • Paradise Valley — 1 min walk
  • Park Lounge — 1 min walk
  • Corner Bakery Cafe - 1 min walk
  • District American Kitchen - 1 min walk
  • Hooter's - 2 min walk

About this property

Sheraton Phoenix Downtown

4-star Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
This smoke-free hotel features an outdoor pool, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 1000 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Wired Internet (surcharge), down duvets and hairdryers are among the other amenities available to guests.
Sheraton Phoenix Downtown offers 1000 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films.
Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Phoenix hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 26.00 per night
Valet parking: USD 36.00 per night
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 12-18 per person
1 coffee shop/cafe
2 bars/lounges

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Outdoor pool
Fridge

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
26 meeting rooms
Computer station
Conference space (111961 square feet)

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Climate control (heating)
Hypo-allergenic bedding
Linens

Bathroom

Designer toiletries
Hairdryer
Towels

Entertainment

32-inch flat-screen TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Fridge

More

Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Renovations and closures

This property is closed from 30 March 2020 to 31 May 2020 (dates subject to change).

Pets

  • Pets stay for free
  • Dogs only
  • 1 per room (up to 40 lb/18 kg)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 26.00 per night (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 5:00 AM to 11:00 PM A car is recommended for transport to and from this property.

Property is also known as

  • Sheraton Grand Phoenix Hotel
  • Sheraton Grand Phoenix
  • Sheraton Phoenix
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
1,069
4 - Good
428
3 - Okay
119
2 - Mediocre
65
1 - Poor
32
4.6
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great hotel. I only have two little complaints: No robe hook on the bathroom door and no "foot rest" in the shower to accommodate women shaving their legs.

Stayed 3 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Parking was terrible. I paid for I overnight guest self parking. When I returned after going to a sporting event the guest overnight parking area was completely full. I spent 10-minutes driving around the garage looking for a parking space. Ultimately, I call front desk and they allowed me to valet the car with no additional charge. So, valet had spaces, but no self parking spaces??? Hotel was clean, service was good. The “bar” area was not open. We used the pool bar which was fine.

Stayed 1 night in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Under construction... We had issues with the elevators, but overall the location is excellent. And the facility is clean and very nicely appointed. Our room was nice as well.

    Stayed 2 nights in Mar. 2020