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Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
37-inch LCD TV with digital channels, iPod docking station

Overview of Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2 East Jefferson, Phoenix, AZ, 85004

Explore the area

  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive
  • Popular LocationArizona State University14 min drive
  • Popular LocationOld Town19 min drive
  • Popular LocationCamelback Mountain26 min drive

Choose dates to view prices

About this area

Phoenix

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel is located in Downtown Phoenix, a neighbourhood in Phoenix, and is near the airport and near a metro station. Japanese Friendship Garden of Phoenix and Salt River reflect the area's natural beauty and area attractions include Arizona Science Center and Children's Museum of Phoenix. Looking to enjoy an event or a game while in town? See what's going on at Talking Stick Resort Arena, or consider a night out at The Van Buren. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Talking Stick Resort Arena - 2 min walk
  • Phoenix Symphony Hall - 4 min walk
  • Arizona State University - 14 min drive
  • Old Town - 19 min drive
  • Camelback Mountain - 26 min drive

Getting around

  • Washington - Central Station - 3 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • Blue Hound — 1 min walk
  • LUSTRE Rooftop Bar — 1 min walk
  • Hard Rock Café - 2 min walk
  • Breakfast Club - 3 min walk
  • Tilted Kilt - 3 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

4-star Phoenix hotel in Downtown Phoenix with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Other amenities include a poolside bar, a rooftop terrace and WiFi in public areas. All 242 rooms offer comforts such as pillowtop beds and Frette Italian sheets, plus iPod docking stations and LCD TVs with digital channels. Guests will also find 24-hour room service, WiFi and wired Internet.
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers 242 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 27 per night)
  • Covered valet parking on site (USD 40.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7-28 for adults and USD 7-26 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Free bike hire
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (15000 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.14 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 28 for adults, and USD 7 and USD 26 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self-parking fee: USD 27 per night
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, Discover and Diners Club; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar
Kimpton Hotel Palomar Phoenix Cityscape
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel Hotel
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 660 out of 964 reviews
5 - Excellent 68%
Rating 4 - Good. 189 out of 964 reviews
4 - Good 20%
Rating 3 - Okay. 66 out of 964 reviews
3 - Okay 7%
Rating 2 - Poor. 33 out of 964 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 964 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Basic hotel experience with ok in house services. I would recommend it for business travelers but not for a vacation stop.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room are pretty outdated, the bed wasn’t that comfortable, you could almost feel the springs, staff is really friendly though , nice to have a pool with bar, great location, however would probably stay somewhere else
Stayed 4 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was amazing.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2021