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Reviews of Treehouse townhome w/incredible bay views and close shops/restaurant

Treehouse townhome w/incredible bay views and close shops/restaurant
Pensacola Beach, FL

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 5 out of 39 reviews" "

7.4/10

Cleanliness

Reviews

6/10 Okay

Lisa J.

Proximity to beach only highlight of this place
Every piece of furniture needs upgraded!! We saw lots of bugs. You get what you pay for.
Stayed 4 nights in Oct 2023
Response from VrboOwner on 3 Nov 2023
Hi Lisa, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

10/10 Excellent

Brenda C.

Liked: Cleanliness
So convenient to the beach.
We were happy either space and location.
Stayed 3 nights in Aug 2023

8/10 Good

Larisa B.

Liked: Cleanliness
Beach Getaway
Perfect location and just what we needed for our short trip to Pensacola Beach.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Short trip
We moved our daughter down to UWF over the weekend and it was great location for us to get a few hours in on the beach while moving her. We will be staying again over the next few years for weekend trips.
Stayed 2 nights in Aug 2022

10/10 Excellent

Brooklyn J.

Liked: Cleanliness
We really enjoyed our stay. Very relaxing and enjoyable location.
We recommend 10/10!
Stayed 3 nights in Jul 2022

2/10 Terrible

Melissa R.

Disliked: Cleanliness
Not what we imagined
We were very disappointed with this townhome. Upon arriving, the code given to us did not work. We had to call and wait at least 30 minutes before able to enter after 3 different codes. When we walked in, the townhome smelled like mildew. There was sand all over the floor which we understand is difficult to clean up. The coffee table in the living room was missing the glass, the pillows on the couch were brown and dirty. The outside table chairs were bungee corded together and falling apart to where you couldn’t even sit on them. The other chairs on the deck were also falling apart. The shower head sprayed water everywhere. Both couches in the living room were in rough shape. This home needs upgrades bad. We paid a total of $620 for two nights and that was not worth it for the condition of the home. We were not given any additional trash bags, we felt as if it was not a pleasant stay. It did not feel very clean. We found hair in both showers. And soap scum on the sinks. The location was perfect. The walk to the beach was great.
Stayed 2 nights in May 2022
Response from VrboOwner on 20 Jun 2023
Hi Melissa, we are sorry to see that you were disappointed with your visit. Our codes only work after 4 pm. Being a beach home the humidity can cause it to seem like there is a mildew odor but the home is clean and mildew free. We are working to make updates as we can and hope to have the opportunity to impress you in the future.

10/10 Excellent

Christopher W.

Liked: Cleanliness
Amazing
I will definitely be coming back! We had a few minor hiccups, but overall it was amazing. The rooms were clean and well put together. Sound side right out the back door and gulf right out the front. The property management company was extremely helpful to all our needs and was the quickest response I’ve ever had. The only advice I have is if you live off internet TV like we do bring your own roku, Xbox, PlayStation, etc..to connect to it.
Stayed 2 nights in Nov 2021

10/10 Excellent

Esmeralda M.

Liked: Cleanliness
Excellent service
Everything was nice and clean I enjoyed my stay there!!! Will definitely go back
Stayed 2 nights in Oct 2021

2/10 Terrible

Bella R.

Liked: Cleanliness
Property was not ready at checking time.
We arrived an hour early and were waiting for to checking at 4:00pm however the property was not ready housekeeping showed up after 4:20pm to clean the property.
Stayed 1 night in Aug 2021

8/10 Good

Brittany G.

Liked: Cleanliness
Great location!
Loved this place, been to a lot of different places on pensacola and this was one of the best. Couple things could’ve been better, wasn’t sure if the dock in the backyard was accessible to all visitors. Dryer seemed to have a problem in the beginning of the trip so we had to manage, and the wifi has weak security. Other than that the place was great. Will recommend!
Stayed 7 nights in Jul 2021
Response from VrboOwner on 20 Jun 2023
Hello, Brittany! Thank you for staying with us, and for providing your review. We are delighted that the home facilitated an enjoyable getaway! We are happy to report that the dryer has been repaired, and though the dock is typically owner-use only, permission can be granted on a case-by-case basis. Please know that our guest services line is 24/7 to assist with any questions or concerns that you might have. We look forward to hosting you again in the future!

2/10 Terrible

Amy C.

Disliked: Cleanliness
This property was out dated and need to be re done. Every thing was broken and did not work.
This property need to be gutted and redone. The air condition was out for 12 hours before it could repaired, there were no working lights/fans in the living room except for 1 small lamp. All the windows were without screens and they all were broken in the framework, none of they would stay open without propping them open. The outside lights were cracked, all light bulbs needed replaced. The out outside electrical outlets did not work. The dish washer did. It work . The outside railings were structural unsafe they were rotten.. The doors did not lock properly because the frames were rusted. The door to enter fromthe car posit was also rusted. The kitchen had limited supplies. No pot holders,no serving dishes/casserole dishes. There were only 4 butter knives and 3 different cups/glasses. The set of dishes had no (cereal)bowls . The upstairs bathroom shower did not work property. The entire place had a musty smell. I have pictures of all the above listed to show this unit is unacceptable to be rented to anyone., especially for the price you pay. The only quality it has is the location and view.
Stayed 4 nights in Apr 2021

8/10 Good

Steve L.

Great Price, Great Location
We usually stay near the end of island, closer to Ft. Pickens, but this deal was too good to pass up. Very convenient to gulf side (covered walkway through dunes and smaller public parking). Bayside was okay, but confusing whether or not docks were private or not. No beach directly out back on bayside...just small path through shrub. AC only went to 70° which made it tough for fatty as myself to sleep. All windows had no screens and would fall if opened. No outside deck lights worked. First world problems. For the price, however, we enjoyed the property.
Stayed 4 nights in Feb 2021

10/10 Excellent

Rachel W.

Liked: Cleanliness
Perfect Getaway for Couples
Very nice, quiet location, that's near by many restaurants and bars. The view from the master bedroom is amazing. Thank you!
Stayed 2 nights in Feb 2021

4/10 Poor

Alihandro T.

Liked: Cleanliness
Great from the outside.
So start with the positive great location. gfci kept popping down stairs, the breakers would keep tripping, The stove burners wouldn’t shut off, the oven would just get super hot and burned food, porch lights didn’t work, not enough dinner ware for 6 people, downstairs bathroom has mold and a water leak in vanity. the upstairs Lights in both bedrooms would not turn on the TV in the master bedroom didn’t work both showers randomly got ice cold, shower head in front bath sprayed out the sides causing a water leak downstairs kitchen. More than anything WIFI didn’t work the password was wrong couldn’t get ahold of anybody and the lady that came to bring us pillow cases told us to ask maintenance who came to fix the electrical issues with no tools didn’t know the password either. If you’re coming to stay just one night it’s a perfect place but to stay the week I would not recommend.
Stayed 3 nights in Dec 2020

6/10 Okay

William S.

Disliked: Cleanliness
Over all a good stay
Over all it was a good stay. The Treehouse is in a great location. However it is dated. The air is a little warm and muggy upstairs, the drains in both both rooms drain slowly. There were no linens for the sleeper sofa. We were fortunate our girls brought their own pillows and blankets from the car ride, and we used their beach towels as sheets. Need new pillows as the old ones are stained. The carpet upstairs could use a good cleaning. It smells very musty, but drop ceilings and carpeting holds onto odor. Those really aren’t great in a humid environment like Florida. One of our Guests is an interior designer and would be open to helping for a trade. :-)
Stayed 2 nights in Jun 2020
Response from VrboOwner on 20 Jun 2023
Hi! Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We encourage guests to call our 24 hour Guest Service line to alert us with the issues with cleanliness while in the home so that we can promptly rectify the situation.

10/10 Excellent

Rachel S.

Liked: Cleanliness
Treehouse condos
Great spot easy access to the Gulf, roomy master bedroom.
Stayed 3 nights in Sep 2019
Response from VrboOwner on 20 Jun 2023
Thank you for your feedback regarding your stay at Treehouse Condos. Please know that ResortQuest strives to give each guest the wonderful experience they deserve while at the beach. We would love to have you stay with ResortQuest again on you next visit.

10/10 Excellent

ZULMA M., ARLINGTON

Liked: Cleanliness
Ladies Getaway
The property is exactly as in the pics. The house itself is very clean and has everything needed. One room facing the bay has a king bed, and the second room facing the beach side (small window) has a full bed. There are two full baths upstairs with room and a half bathroom in the kitchen. Dining table sits 6 and would add that some wood chairs needs to be renewed before someone has an accident. The sofa sleeper is a king and that needs to be replaced. I wouldn’t recommend an adult sleeping in it or your back will suffer during stay. It would be nice to have towel hookups in the master bathroom. The beach umbrella and chairs, these ARE NOT in the property. I had to call twice! The first extreme rude lady with her smart attitude tells me that the chairs/umbrella are at the beach and available at a first come first serve. When I went to the beach I was going to be charged $10 an hour! The following morning I called again and this nice young lady by the name of Michelle who was new at work, was able to resolve the problem. The chairs/umbrella were reserved at the area I asked a gentleman who wanted to charge me. Michelle called and straighten it out. Also, one day both bathroom breakers went off and as soon as we called a person came in 15 minutes to fix it. Beautiful peaceful morning views at the bay, loved having my morning coffee.
Stayed 4 nights in Jul 2019
Response from VrboOwner on 20 Jun 2023
We appreciate the feedback regarding your recent stay. We are glad to hear that your beach experience was improved by Michelle and it ended up being an enjoyable one. We look forward to you staying again and hope you will consider ResortQuest to provide your accommodation needs.

10/10 Excellent

Larry M.

Liked: Cleanliness
Perfect Location!
The entire process was a dream to book this rental. The location was awesome as well. Beach access is directly across the street and made it so easy to run back to the condo to get extra snacks or drinks for the kids while we were at the beach.
Stayed 4 nights in Jul 2019
Response from VrboOwner on 20 Jun 2023
Thank you for your review of your recent stay at Treehouse Townhomes, we are so happy to hear that you had a relaxing and enjoyable stay. We hope you can return soon and will consider ResortQuest.

6/10 Okay

Jennifer H.

Disliked: Cleanliness
Location great/Needs carpet
Loved the location very short walk to beach and saw dolphins in the back harbor. Needs new carpet there were several stains. The entry stairs had a very potent smell and we had to open the window to even walk through to get to the house. The front and back doors were tricky to get open. There were no beach towels or toys...we purchased an umbrella towels and boggie boards and left the boards there so hopefully someone else can enjoy them. Internet was not working the first day but when I called they had a couple of very nice and informative gentlemen come and fix it the next morning. Overall I was very impressed with Pensacola Beach but I would have to have some updates to stay here again.
Stayed 4 nights in Jun 2019
Response from VrboOwner on 20 Jun 2023
Thank you for taking the time to share your recent experience at Treehouse Townhomes. We appreciate the opportunity to know where we can improve. We do hope you’ll have the opportunity to stay with ResortQuest in the future.

10/10 Excellent

Tiffany C.

Liked: Cleanliness
Great Location
This was a great location and a spaciuos house. You can sit and relax with the bay view or walk across the street to the beach. The walk isn't bad at all.
Stayed 4 nights in Jun 2019
Response from VrboOwner on 20 Jun 2023
Thank you for your review of your recent stay at TreeHouse, We are happy that you enjoyed your stay and look forward to you staying with ResortQuest in the future.

2/10 Terrible

SHEENA M., Acworth, GA

Disliked: Cleanliness
The worst place in Pensacola Beach EVER
I've stayed in Pensacola Beach every single year for summer vacation sometimes twice a summer. And I've stayed in less than great accommodations but this took the cake. No extra toilet paper, the doors are extremely difficult to open, the dryer makes a migraine causing, metal on metal grinding noise you can hear from across the street. The pull out sofa has a gross stain in the middle of it and it felt worse than sleeping on the floor. The bathtubs and carpet disgusting. I had stay in Navarre on our 3rd night because I was beyond miserable and my vacation was nearly ruined for lack of sleep. I've never stayed anywhere in PB that has ZERO beach toys or chairs. TERRIBLE stay and I'm so disappointed my only vacation to my favorite beach this year was trash.
Stayed 3 nights in Jun 2019
Response from VrboOwner on 20 Jun 2023
Hi, Sheena! I apologize your stay this summer was not satisfactory. The guest experience is very important to us. I greatly appreciate your review so that we can promptly address all maintenance and housekeeping issues you’ve mentioned. I would like you to know the rental home does come with complementary two beach chairs and an umbrella all summer long, provided by Lazy Days Beach Rentals.

8/10 Good

Keo B.

Nice weekend getaway
Location, front (ocean) and back (bay) view was great. Place was well kept and spacious. Good for a small family.
Stayed 2 nights in Mar 2019
Response from VrboOwner on 20 Jun 2023
Keo, thank you for your review, we appreciate that you took the time to leave a review and your generous comments. We look forward to your next trip

8/10 Good

Verified traveller

great location
Loved the location. Loved the condo. Beds are very comfortable. There were some issues, most of which were corrected very quickly. The oven does not work, but since it was a weekend, repairman could not get here to fix it. However, a small convection oven was brought in. There are light bulbs which need replacing as well as battery in tv remote control in master bedroom. Overall, it was a good stay, and we would return.
Stayed 3 nights in Sep 2017
Response from VrboOwner on 20 Jun 2023
Thank you for taking the time to tell us about your stay at TreeHouse. We are committed to making sure our guests have positive beach memories for years to come, and we look forward to the opportunity to serve you again.

8/10 Good

Amelia R., Baton Rouge

Good for the price
Stayed with some family for the long Labor Day weekend. When we got to the unit, the power in the kitchen area wasn't working, along with some of the major appliances. A maintenance guy was there within 30 minutes but wasn't able to fix it. He called an electrician (at 6pm the Friday before Labor Day) and the electrician was able to repair it that evening while we were out at dinner. We never learned what the problem was, and except for the oven never working, we didn't have any more problems. The view from the master bedroom over the sound was awesome to wake up to, but we found the bed rather uncomfortable and very firm. The location was great. We stay in this general area every year. Having direct access to the sound, plus direct beach access across the street is really the best of both worlds. Check in was quick and easy. Check out I could do on my phone, which was amazing. Generally, no major problems that weren't handled timely by the maintenance staff. Would probably stay here again.
Stayed 4 nights in Sep 2017
Response from VrboOwner on 20 Jun 2023
Amelia, thank you for taking the time to tell us about your stay at Treehouse Townhomes. Your comments have been sent to the property so we may address your concerns. We are committed to making sure our guests have positive beach memories for years to come, and we look forward to the opportunity to serve you again.

6/10 Okay

rita a.

We enjoyed our stay overall!
There seems to be an electrical short in the building. The lights flicker on and off.
Stayed 3 nights in Aug 2017
Response from VrboOwner on 20 Jun 2023
Rita, thank you for taking the time to tell us about your stay at Treehouse Townhomes. Your comments have been sent to the property so we may address your concerns. We are committed to making sure our guests have positive beach memories for years to come, and we look forward to the opportunity to serve you again.