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"Staff genuinely concerned and responsive to our needs."

"Very convenient ground floor room was perfect for our needs as we were travelling with 6 bags and suitcases that required a trolley. The room was warm and comfortable. The airport shuttle service was excellent and staff were very friendly."

"Clean modern rooms. Great continental breakfast. "

"Spotless room, warm staff, and a whole bunch of surprise and delight moments throughout our stay. We deemed this our official retreat space and we will be back!"

"Very nice and clean"

"We absolutely love coming here… the views, the ambiance , the staff, the property… fantastic! Jack, Molly and Bella make our stay the best place in Victoria to look forward to returning time after time❤️"

"Clean room-some of the furniture looked a little worn mind you with scuffs and “ dings”-did not deter from the overall comfort of the room which included a cozy gas fireplace. Great views from the little balcony access and an inviting deep soaker tub with well designed separate shower. The wait staff in the restaurant were very friendly and the salmon dinner that we enjoyed was delicious. Just the kind of relaxing getaway that we needed."

"Clean rooms, friendly staff "

"I have stayed here before when I arrive late to Victoria before heading north on the Island. This time my flight was delayed in Toronto and I was worried that I would arrive past the time when someone was at the front desk. When I called them, they reassured me that even if I arrived after midnight that I would still have my reservation. They gave me the front door code and told me that there would be an envelope with my name and key at reception. I arrived after midnight and everything was there including directions to my room and other pertinent information. When I arrived at my room, they had left lights and the TV on for me too. Their policies made the stress of a late arrival less so and I am grateful. I will definitely continue to stay here in the future!"