Interior entrance
Check availability

Reviews of Pemberton Hotel

2.5 out of 5
Pemberton Hotel
7423 Frontier Street, Pemberton, BC

Reviews

7.0

Good

Rating 10 - Excellent. 107 out of 504 reviews" "
Rating 8 - Good. 178 out of 504 reviews" "
Rating 6 - Okay. 115 out of 504 reviews" "
Rating 4 - Poor. 55 out of 504 reviews" "
Rating 2 - Terrible. 49 out of 504 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness
Disliked: Amenities
Not the best beds
Stayed 3 nights in May 2024

6/10 Okay

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The ac in our room wasn’t working kept shutting off but other than that was a great stay
Stayed 2 nights in May 2024

6/10 Okay

Shelley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are old but very clean. It’s not pretending to be anything other than what it is - a stopover on the way through at an affordable price.
Stayed 1 night in May 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
The room is large. It has everything I need. Good value for the price
Stayed 1 night in May 2024

2/10 Terrible

Greg

Stayed 1 night in Apr 2024

10/10 Excellent

He

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not many hotels kept as clean as this one. The staff is beyond lovely. It’s not a luxury property. But it’s the closest I’ve found to a perfect small-town hotel, located right downtown with stunning views of the mountains.

10/10 Excellent

Pang Kam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is remarkable. Rooms are too small that really tight for 2 persons accommodation.
Stayed 2 nights in Mar 2024

2/10 Terrible

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 1 night in Mar 2024

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Nora

Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Small rooms but very clean and functional
Stayed 1 night in Feb 2024

10/10 Excellent

JAGDEEP SINGH

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Aniket

Stayed 1 night in Feb 2024

6/10 Okay

vardeep

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable - and affordable - for a one-night stay. We were skiing in Whistler and nothing there was within budget, so we were grateful to find this location. Clean, quiet, and comfortable. What more could you want?
Stayed 1 night in Feb 2024

10/10 Excellent

ANDREI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good place, which is comfortably located. The trip to Whistler takes only 35-40 minutes. A local Whistler bus #99 brings skiers to the mountain. The staff is very friendly and helpful. This hotel is just basic without bells and whistles but it has a nice option, which is usually absent. The guests can use a hot water tank and microwave in the lobby. Tea, coffee and sugar are provided. Each room has a refrigerator. Few rooms have microwaves too, but they are more expensive. This is a practical solution for those who do not want to pay a fortune for Whistler accommodations.

10/10 Excellent

Jodi L

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Jackson

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception was friendly and helpful. The room was clean and tidy. The location is good where there are shops and grocery stores near by.
Stayed 3 nights in Jan 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the morning coffee bar was nice, the room was clean and cute. We bundled up and had a pleasant stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jatinder

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Ashraf

Stayed 1 night in Dec 2023

4/10 Poor

Sahara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No front desk staff. Very basic rooms. Not sound proof. Uncomfortable bedS.
Stayed 2 nights in Dec 2023

8/10 Good

Tina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the interior finishes and they replaced the towels daily. The walls were thin and sound travels very easily.
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
This is a budget friendly stay but it’s clean and the staff is friendly. My only real complaint is that there are bright LED lights right outside the window, so bright it’s like dawn all night and the curtains do not block light. I had to get an eye mask after one sleepless night. Rooms are sparse but do have a fridge - no coffee, no microwave, no closet just coat hooks. The location is great if you want to walk to restaurants, etc. and a quick 30 minute drive up to Whistler. All of the places we chose to get food were really good!! Highly recommend Fish & Rice, Blackbird Bakery, and Town Square.
Stayed 2 nights in Dec 2023

6/10 Okay

Allan

Stayed 2 nights in Dec 2023

4/10 Poor

Sue

Stayed 1 night in Nov 2023

2/10 Terrible

Josep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return my money
Its horrible , the beds and are there a lot noise. So I was go to vanocuver because I have a problem .. And I have 2 nights in your hotel. I was one night … So is possible return money for I was two nights cause I was on night.. I hope your response theesse days. Thanks :)
Stayed 2 nights in Nov 2023

10/10 Excellent

Ed

Stayed 1 night in Oct 2023

8/10 Good

Lovepreet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I have dump truck so it is difficult to park they have extra parking spots
Stayed 1 night in Oct 2023

2/10 Terrible

Irene

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is outrageously over priced at $157 all incl. The floors aren’t level, you can hear your neighbour breathe, there is a mouldy smell. No coffeemaker in the room, only option is instant coffee in the corridor beside a bucket filled with dirty water ( was there all night ) - all in all: it’s an option for an overnight stay and if it was appropriately priced I wouldn’t complain, at least you’d know what you are in for…
Stayed 1 night in Oct 2023

8/10 Good

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

10/10 Excellent

Jorde

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and nice area. Staff was amazing
Stayed 1 night in Oct 2023

6/10 Okay

Mladen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An older property with good central location.
Stayed 1 night in Aug 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay here, and it is good choice after a good hiking from the Joffre Lakes Park.
Stayed 1 night in Sep 2023

6/10 Okay

WADE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

mikko

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Jason

Disliked: Property conditions & facilities
This place is unique.
Stayed 1 night in Sep 2023

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Dion

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Kristopher

Stayed 1 night in Sep 2023

6/10 Okay

Hemant

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms was updated. The bathroom was small, did not have a lock and no hooks were provided for hanging clothes. Just one towel bar was installed in the bathroom. Overall ok but felt overpriced based on the condition/ facilities. The location is nice. There's a nice bakery next to the hotel serving good coffee and breakfast sandwiches.
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth, Courtenay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Lacking some of the usual amenities in the room, no blow dryer, Kleenex, coffee maker, fan in the washroom but very clean, nice friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit propre et service ok
Stayed 1 night in Sep 2023

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Not somewhere that I would recommend someone stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Joselita

Travelled with group
Disliked: Staff & service
Hotel pass on charges in the guise of damage do their property. They discreetly charge my credit card for damage to their curtain, showing me pictures of the curtain and rod resting on the bed. We were there just to sleep and we are seniors and when we left in the morning, the curtain is still hanging and why on earth of all things, the curtains! We did not even look out in the window, lest touch it! So beware.

6/10 Okay

Steve

Stayed 1 night in Aug 2023

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely friendly, helpful and efficient staff. Beautifully clean room. Aircon didn’t work. Turned off after a few minutes, bed extremely uncomfortable. No lift, lug your luggage up the stairs. At least it’s just one floor up.
Stayed 1 night in Aug 2023

8/10 Good

Maureen

Liked: Amenities
Room was pretty basic but very clean and beds were very comfortable. Room appeared to have been renovated recently and everything was sparkling and fresh. Hallways very clean and neat. Staff very friendly and the whole experience was a positive one. I will definitely stay there again
Stayed 1 night in Aug 2023