Pegangsaan Hotels, Jakarta

"Awesome customer service. Thanks and will come back"

"We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found that we had a message from the airline saying that our next flight was delayed by 24 hours. So the team from the hotel took us back to the airport and we were able to reschedule our flights and make it to our destination. The team were always smiling and pleasant to deal with a credit to the hotel."

"Good service good location "

"Wonderful stay"

"The Staffs were incredibly friendly, caring. The room is well maintained, housekept The Dining' staff especially Mr. Tegar and Ms. Rachel were so attentive, hospitable. We are so thankful. We feel home indeed."

"Stayed here for six days after a month of backpacking Java. Relaxing here was truly a vacation within a vacation. Clean and spacious rooms, amazing breakfast buffet and restaurant and fantastic location to explore the city. But the best part was the staff. Every single employee was kind and extremely helpful. Their positive attitude and assistance to my travel needs was absolutely remarkable."

"Staff and amenities. "

"Clean, new room. Excellent breakfast. Universally friendly staff!"

"The Bed was super comfortable and the pillows made my sleep alot better"