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"Great staff, room clean wifi great magnificent stay thank you "

"Staff were super helpful and friendly. Room was very comfortable and the hotel despite its age was in very good condition, so it was a great place to experience the art deco nature of Napier. Restaurant downstairs was great and shopping and cafes in walking distance. Will stay again!!"

"Facilities very good, spa bath in the room, stayed for 4 nights, room cleaned and towels changed every day. Friendly staff. Easy walk to town, shops and supermarkets."

"Clean, friendly. Good value for money "

"We had a very pleasant stay at this hotel. The room was exceptionally hygienic, with spotless surfaces, fresh linens, and a well-maintained bathroom. It was clear that cleanliness is a top priority here. What impressed me even more was the professionalism and hygiene of the staff. They were not only courteous and helpful but also consistently followed hygiene protocols, which made me feel safe and comfortable throughout my stay. Highly recommended for anyone looking for a clean and well-managed place to stay."

"Thankyou Preeti, always a Pleasant stay in Napier. "

"Friendly helpful staff"

"Love staying here. It’s luxurious, has everything we need to be happy and make our stay pleasurable! It’s about our 5th or 6th time staying here. The spa baths are an extra comfort for relaxation! Close to all amenities. So clean and staff are friendly and accomodating!"

"Have been here a few times and we think it’s like how we used to feel it was like. Will be back "