Top Hotels Near Parque del Egido in Madrid from NZ$98

"Bad quality customer service."

"all was ok - facility is not new, bathroom has a visible worn out, so despite expensive room (158e/night) it was below expectation. Room was big indeed. Breakfast - on the poor side. 0 vegetables, beside grated tomatoes. bread was frozen baked and staff was not coping with morning demand so needed to wait for this. Really breakfast was not worth money. Better buy a sandwich in the vending machine next to elevator."

"Food was amazing, Lady and Brenda did a fantastic job with helping me with my diet accomodations during my stay, the room was decent but was kind of pricey. Overall would stay again. "

"Very clean , staff are very friendly, breakfast is good "

"Staff was awesome"

"Room was very clean "

"Great hotel. Very welcoming. Clean rooms. Breakfast great. The bar has a great vibe too. My dog was made to feel very welcome. "

"The room was perfect. The check in process was very overwhelming, they lock up at night and you can’t get in. Was stuck outside in the pouring rain for over 20 min. I called the number but don’t speak Spanish so the older gentleman at the desk hung up on me. I had to get someone to call for me and put them on speaker to talk to him before being able to get in. I was one of 2 stuck outside in the rain unable to get in. Nowhere on your booking does it say you can’t check in in the evening. Throughout the stay the older gentleman at the front desk was so incredibly rude. But the younger gentleman was so kind and helpful. The lights stay off in the stairwells and hallways and are motion sensored, but the sensors only work sometimes. So a few times I was going up or down 3 flights of stairs in the pitch black. Don’t think i would stay here again. "

"Staff in the cafeteria was horrible, need to be more professional "