Parkstone Hotels, Poole

"The Good: The location is the only real win here—the proximity to the beach is amazing and makes for a great base if you only care about the sea. The building itself has "grand bones," but the potential is wasted. The Room & Heating: We had a major issue with the heating on our first night. Even after contacting staff in person and via their dedicated WhatsApp group, it wasn't resolved promptly. It’s frustrating that the heating/AC has to be manually activated by the hotel; it’s an unnecessary hurdle for guests. The Breakfast: The breakfast offering was shocking and incredibly stingy. Similar to what other guests have noted, it was very basic: one ciabatta cut in half with only half a sausage inside. It’s one of the poorest hotel breakfasts I’ve experienced. Decor & Vibe: The interior is a bizarre mash-up of styles that doesn’t work. The grand architecture is buried under pastels and neon lighting that feels cheap and doesn't do the building justice. It’s a confusing aesthetic that feels more like a budget diner than a stylish hotel. Verdict: Amazing location, but let down by poor service, "minimalist" food, and a decor choice that misses the mark."

"The room was very nice but the restaurant service was disappointing. Slow service and they charged me extra which we didn't ask for. Ordered a steak burger which supposed to be 18 pounds but when we received our bill, there was surcharge of extra cheese and bacon which we didnt ask at the time of ordering food. The staff just added the extra and expected us to pay. We mede the the payment as we didn't want to mess up the experience. There is also 10 percent service charge which was already added on our bill. Unfortunately food wasn't anything special. Just dry burger. "

"Far better than expected from a budget chain express hotel! Staff superb and free full English breakfast was a suprise "

"2 very minor issues These will not stop me recommending your hotel 3 person room. Only 2 glasses. Tissue box in shower room was empty except for 2 tissues. Thank you for allowing us into the room early. Life saver as we drove from Gloucestershire to attend a wedding the same day. So we were able to freshen up and get changed. We only slept in the room for t The one night. Very quiet room. Breakfast spot on Thank you"

"Lovely hotel super location, friendly helpful staff , great facilities and lovely room"

"No double glazing rook was absolutely bloody freezing they had radiators but werent on window did not shut properly had to pay 20 pounds to oay to oark af there property when we had altrady paid for there hotel quite poor tralky couldnt get in the room untill 4pm which was a joke i will nt be recommending this property i love bournemouth and have stayed in a few property's but woll not be teturning here "

"Great location for a trip to Bournemouth, moments away from the beach, it must be one of the closest hotels to the beach area. Room was clean and just what we needed. It was great that our children had beds each rather than having to share a sofa bed. The hotel had a nice lobby bar area, we didn’t eat at the hotel so can’t comment on that. We made use of the pool which was lovely to have for our stay "

"We stayed in one of the newly refurbished rooms on the 5th floor, very nice, lots of plugs and charger points and lovely walk in shower with non slip tray and non slip flooring in the bathroom. Very comfortable bed, it’s a regular hotel of ours we stay in, will definitely be back! "

"The room was tired, furniture worn, carpets etc.extremely noisy traffic all night . Didnt sleep at all"