The hotel staff were very pleasant and the entrance to the hotel was clean, bright, open and pleasing to the eye. By far the nicest on the street. We had a family room, consisting of a king bed and a sofa bed. This is what we were expecting as it was as advertised. However, the bed was a leather fold out, and the duvet had no cover, so I was not going to allow my 7 year old to sleep with a duvet which has been used hundreds of times by others, without a cover. Luckily for us our 7 year old is a hot sleeper, so we put the duvet under his sheet to soften the sofa bed for him.
Our room was clean and other than an update and revamp, was all we needed. It was the bathroom that created our main disappointment. The toilet brush next to toilet was disgusting! It had faeces on it and who knows what else! The tiled walls were visibly dirty, what appeared to be faecal liquid splashed on back wall! The shower was also very variable whether you got hot water or not, but was fine.
The owners need to place as much emphasis on the rooms and cleaning as they do on entrance!