Safe was broken. AC worked only after asking the front desk how to operate it (hint: you must press ON for 10 seconds). Balcony doors were locked until, again, calling the front desk. The shower, oh the shower, youāll be flooding in no time if you donāt shower quickly- there is no curtain or door, just some ridiculous half glass thing that prevents nothing. All in all, what a mess. Mind you, this was the Junior Suite. I can only imagine the quality of the lower level rooms.