Lobby sitting area

Reviews of Hotel Jacques de Molay

3 out of 5
Hotel Jacques de Molay
94 Rue Des Archives, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 341 reviews" "
Rating 8 - Good. 131 out of 341 reviews" "
Rating 6 - Okay. 37 out of 341 reviews" "
Rating 4 - Poor. 20 out of 341 reviews" "
Rating 2 - Terrible. 5 out of 341 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Chen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Angelica

Travelled with family
Liked: Cleanliness, staff & service
Horrible shower
The rooms were extremely small and the shower was horrible. There’s no way to turn it on without getting soaked. Front desk was great.
Stayed 2 nights in Nov 2023

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a great area, really appreciated having an elevator for luggage and very decent sized room for Paris!
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful stay. Nice location, good breakfast, helpful, friendly staff. I would stay there again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in perfect area
Had a terrific stay at Hotel Jacques de Molay. Room was very clean and charming with windows that opened out onto the street (which I left open during most of my October stay). The location was safe and right in the middle of everything. They had a nice breakfast, gym, and sauna as well. Only complaint was I had to return my key each time I left to the clerk, which was a minor nuisance but I assume there is some logic to it. The room cost was very reasonable as well. Overall, highly recommended!
Stayed 5 nights in Oct 2023

6/10 Okay

Ana

Travelled with partner
Disliked: Property conditions & facilities
Was all right but not outstanding .
Stayed 5 nights in Sep 2023

4/10 Poor

Amar

Travelled with partner
Disliked: Staff & service, amenities
Popper customer service by some of the staff. Rooms had a smell coming from the drains and the air on u it’s made loud banging noises. When I asked to be moved to another room I was told that it’s possible that all of the rooms aircon units could have the same problem. I ordered champagne for when I checked in and it was not provided either.
Stayed 7 nights in Sep 2023

10/10 Excellent

Ann

Stayed 3 nights in Jul 2023

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendly, accommodating staff ever! They all made us feel right at home and helped us find everything we needed. Plus they were each interesting people to talk to and learn about. We loved every moment there.
Stayed 1 night in Jul 2023
Response from Jacques de Molay Hotel on 23 Aug 2023
Thank you Caroline for your kind message ! We also loved every moment with you, and we're looking forward to welcoming you next time !

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities
The best part about this hotel is the fabulous staff who are friendly and helpful, and make you feel right at home. We were sad to leave and look forward to returning!
Stayed 1 night in Jul 2023

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff at this hotel. I felt safe traveling as a solo female traveler. Someone was always at the front to greet you at the desk 24/7 and you leave/pick up your room key with them. The room and gym is a bit small but it’s what I expected from Paris. The location is walkable to the metro and dining options. Overall, I would stay here again.
Stayed 4 nights in Jul 2023
Response from Jacques de Molay Hotel on 23 Aug 2023
Thank you Nina for your kind comment ! We'll be glad to welcome you again !

10/10 Excellent

Caroline

Stayed 6 nights in Jul 2023

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
Please see above. Amina is an amazing receptionist. She was extremely helpful and went far beyond her duties to make my stay super comfortable.
Stayed 3 nights in Jul 2023
Response from Jacques de Molay Hotel on 23 Aug 2023
Thank you Ulrike, we're sure Amina will love reading your comment ! See you next time in our hotel !

6/10 Okay

Tedda

Travelled with family
Stayed 4 nights in Jul 2023

8/10 Good

Albert, Ocean

Travelled with partner
Liked: Staff & service
Wonderful staff thru out hotel. Room was very small and disappointing for delux category and price.
Stayed 4 nights in Jul 2023
Response from Jacques de Molay Hotel on 23 Aug 2023
Dear Albert, Thanks for taking the time to share your feedback following your stay at the hotel. I am delighted to read that you appreciated it even though you found the room lacked space. We note you like bigger and more modern rooms for your next stay in Paris. We hope to see you soon Regards, Vincent

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and the staff very friendly. The breakfast was good. Very close to eating options and the bus stop. Felt safe even late at night.
Stayed 4 nights in Jun 2023

10/10 Excellent

Susan

Stayed 2 nights in Jun 2023

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous quiet location on a side street in Le Marais. Spent about 10 days total here in 2 different rooms. The rooms are small by USA standards but this is Paris. Well appointed, well lit, and comfortable. The elevator was convenient, the common areas pleasant. The staff could not have been friendlier or more accommodating. We attended a wedding out of town and they let us leave bags overnight which was very helpful. Excellent restaurants, museums, nightlife in the area. We will be back!
Stayed 7 nights in May 2023

4/10 Poor

MISS L PRATT

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unpleasantly hot.
Really really hot room, Aircon needs updating. Told the receptionist at check out, didn’t get a response.
Stayed 1 night in May 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is courteous and helpful; hotel is spotlessly clean.
Stayed 1 night in May 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
Great boutique hotel. Wonderful, friendly staff. Great location for walking, metro, taxi, etc. People say the rooms are small, but it’s a boutique hotel in Paris; of course the rooms are smaller than some are used to. Highly recommend.
Stayed 8 nights in Apr 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely location in a very nice neighborhood.
Stayed 3 nights in Apr 2023

6/10 Okay

Alan V

Stayed 8 nights in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 6 nights and could not have liked it more. The hotel is sweet, cozy, modern, clean and the staff are incredibly welcoming, helpful and kind. Our room had a lovely view of the Marais rooftops. It was very comfortable and quiet. Emanuel at the front desk was a fountain of amazing & helpful information about Paris, the neighbourhood, restaurant recommendations and so much more. He was just a delight! The neighbourhood, Le Marais, is beautiful and filled with fabulous shops, cafes, brasseries & bistros. The hotel is perfectly situated in the heart of it all. It’s an easy walk to pretty much anywhere, there are Metro stops close by too. When we come back to Paris we will definitely want to stay here again!
Stayed 6 nights in Jan 2023

10/10 Excellent

Gaylon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Sep 2022

10/10 Excellent

David P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeff at the desk was great. Helpful and knowledgable. Asset to the organization in many ways.
Stayed 6 nights in Sep 2022

10/10 Excellent

Katie

Stayed 8 nights in Aug 2022

10/10 Excellent

SARMAJRA

Stayed 2 nights in Aug 2022

10/10 Excellent

Marie jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great Location
Very nice boutique hotel. The staff was very friendly. The room was small like in most hotels in Paris, but very comfortable. The AC worked great, the room was very quiet. There’s also a gym and a sauna available. The location was perfect, with local stores and cafes right downstairs. Close to the Mairie du 3ième and the Marché des Enfants Rouges with great choices for food.
Stayed 3 nights in Jul 2022

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was lovely. The staff was always helpful and very polite - someone was alway there at the front desk every time I walked by! The room was clean and everything was in working order. I also really appreciated the elevator, being on the 5th floor and having a large suitcase. I think maybe some things could be updated in the near future but I wasn’t expecting a 5 star hotel, so it was perfect for what I needed. It always felt safe in the neighborhood and there is plenty of shopping and dining very close by. It’s extremely walkable but there are a number of trains within a 5-10 min walk as well. I would absolutely stay here again!
Stayed 3 nights in Jun 2022

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful room, friendly and helpful staff and great location
Stayed 1 night in Apr 2022

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

4/10 Poor

Teppo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok hotel, great location
Nice hotel at a great area of Paris. Restaurants just meters away, close to metro and walking distance from Hotel de Ville. Heating system didn’t really work - too hot or too cold, there was a hot water outage on one morning so couldn’t shower, not sure if it was the building or oustide - staff apologised, but didn’t offer any assistance etc. We had booked two connecting rooms as travelling with teenage sons - both rooms had just a queensize bed, so wasn’t too comfortable for the boys. The parking the hotel recommeded (Temple) had space but don’t go with a big car - will be super tight.
Stayed 2 nights in Feb 2022

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great area
Stayed 3 nights in Jan 2022

10/10 Excellent

hanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased during our stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the Marais
Great boutique hotel in a great location. Friendly staff and excellent service.
Stayed 1 night in Oct 2021

10/10 Excellent

Mark, Astoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, the front desk staff was friendly and allowed us early check in.
Stayed 5 nights in Sep 2021

10/10 Excellent

Jason, New York

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms with updated interiors and bathrooms. Typically small for Paris so don't arrive with expectations of large rooms - you're in one of the oldest cities in the world! Room 602 has two private (tiny) balconies with views of the city's rooftops (one in the bathroom and one in the main room), and a view of the Eifel Tower; a large soaking tub and lots of natural light. Room 601 has a relatively large bathroom, lots of natural light, big standup, tiled shower and a double vanity. This room has a private (tiny) balcony in the bathroom and separate private balcony in the main room. The beds are very comfortable and the pillows are super soft down or down alternative. The a/c works great. There is a tea kettle in the rooms with a small selection of teas. Room 601 and 602 have mini fridges that are not very cold, but cold enough. These rooms also have a small coat closet with shelves and a safe, plus a small desk. There is a small elevator in the hotel that will fit two people and two luggage at the most (maybe a toddler, too). We recommend getting the included breakfast; it's a very large selection of quality meats, cheeses, eggs, sausages, fresh baked croissants and pastries, juices, coffee and espresso. The staff is friendly and they speak some English, but show some respect by starting the conversation with some very basic French. We suggest, "J'apprends le français. Parlez vous anglais?"
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Fine for a quick stay - where you want to be
Stayed for a quick overnight layover. Easy check in and one of the few small Paris hotels with an elevator. Room is small as described but not terrible. No free scooters despite their description. Biggest issue was that the walls/door frames have some obvious damage and the door frame was about 2 inches off the ground, letting in a blinding hallway light. The location is great!
Stayed 1 night in Jul 2021

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Hotel and best location
Cute little Hotel! Very clean and full breakfast
Stayed 2 nights in Jul 2021

8/10 Good

Beckie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

URIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small Hotel, in a great location
My overall impression was positive. The staff was very generous, service oriented, and attentive. The room was clean but, extremely small! The shower was to short for me so I had to bend my knees to get wet properly. Unfortunately, the regular coffee sleeves were not renewed every day which was unfortunate, as well as the lack of amenities. I must point out that the fitness room is small but nicely equipped, and the location of the hotel is excellent
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the perfect location. Very comfortable, modern yet has kept it's unique old style design. Would not hesitate to recommend to friends and family for a wonderful stay in Paris.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value property, excellent location, friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had everything we needed. The staff were excellent and spoke great English and the gym had a lot of equipment. The elevator sometimes took a long time to come, but apart from that everything was great.
Stayed 2 nights in Jul 2019