Paloma Del Sol Hotels, Temecula

"Did not use but the check in was embarrassing and I got double charged"

"Clean room, and complementary breakfast in the morning. Good place. "

"I have stayed at the Welk before, & enjoyed myself...But this trip, there were a couple of incidents that made it less than perfect. A member of my party wanted to use the grill located about 20 feet away from my villa. I had called 3 times(twice 1 day & once the next)to the Maintenance department for that grill to be cleaned. It was never cleaned!! But a Welk rep did come out to take a picture, why? I have no clue. On one of the times I'd called, the rep said there was a miscommunication because there was a report that someone was using the grill. This caused my party to completely change our dinner menu! Perhaps with the Summer season fast approaching, it will be wise to have a system in place that creates a ticket for each request, then make sure to follow up with the guest!! Don't make assumptions!!! Also, the sliding Screen door from the living room onto the balcony should be checked/ oiled. The screen was EXTREMELY difficult to open and close! Again...these two hiccups made our trip less than what I came to expect from the Welk."

"It was an excellent day"

"Nice place just a short walk to Old Town Temecula."

"Too smokey."

"Le meilleur hôtel que j'ai vu. J'y vais deux fois par année. Très bon déjeuner. Les chambres sont spacieuses et très propres. Très belle chambre de bain. Ménage fait aux deux jours et tout le personnel est très sympathique et disponible. Je le recommande grandement. C'est mon hôtel préféré à Témécula. "

"Beautiful hotel with nice rooms and amazing views"

"I booked a Junior Suite for a Mother’s Day getaway, but the experience was deeply disappointing due to poor management. • Check-in Failure: Despite a 4 PM check-in time, the room wasn't ready, and staff couldn't provide a timeframe. This forced my elderly parents to change in the bath house without robes or lockers, only for the room to become ready right after. • Poor Accessibility: The resort layout is difficult for seniors. Having to trek from the pool to the parking lot and then to a 2nd-floor room with no elevator was exhausting. Parking was also unavailable near our room. • Cleanliness: I found hair in the bath house showers and on the room blankets. The hallway carpets were also visibly dirty. The patio view and the jacuzzi were great, and the staff was kind enough to waive the resort fee. However, the logistical chaos made the trip a failure for my parents, leading us to check out at 7 AM the next day. I wouldn't recommend this place for those traveling with elderly family members."