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Hotel Keen

3.0 star property
Art Deco hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Just steps from Stanford, Hotel Keen offers convenience and comfort. Enjoy continental breakfast, manager's reception, in-room WiFi, coworking spaces, and express check-in/out. Attentive staff consistently earn positive reviews.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Free WiFi
The current price is NZ$307
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Bathrobes
Designer toiletries
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
425 High Street, Palo Alto, CA, 94301-1621

What's nearby

  • Stanford Shopping Center - 3 min walk - 0.3 km
  • Stanford Stadium - 19 min walk - 1.7 km
  • Lucile Salter Packard Children's Hospital at Stanford - 20 min walk - 1.7 km
  • Stanford University Medical Center - 4 min drive - 1.9 km
  • Stanford University - 4 min drive - 2.5 km

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco International Airport (SFO) - 35 min drive

Restaurants

  • ‪Verve Coffee - ‬1 min walk
  • ‪Pizza My Heart - ‬2 min walk
  • ‪The Patio - ‬3 min walk
  • ‪Macarena - ‬2 min walk
  • ‪Sweet Maple - ‬1 min walk

About this property

Hotel Keen

Hotel remodelled in 2022 and located near Stanford University
Hotel Keen provides amenities, such as free continental breakfast and a free manager's reception. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in and a lift
  • Coffee/tea in reception, a 24-hour front desk and a water dispenser
  • A porter/bellboy, multilingual staff and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Keen have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 37-inch LCD TVs with premium channels
  • Coffee/tea makers, limited housekeeping and desks

Similar properties

Interior

The Cardinal Hotel

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
9.0 out of 10, Wonderful, 355 reviews
The price is NZ$297
includes taxes & fees
8 Nov - 9 Nov
The Cardinal Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Is Hotel Keen pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Keen?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Keen on 23 Nov 2025 start from NZ$307.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Keen?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Keen?

Checkout is at noon.

Where is Hotel Keen located?

Located in Downtown Palo Alto, this hotel is steps from Stanford Theatre and within 3 mi (5 km) of Stanford University and Stanford University Medical Center. Silicon Valley and Stanford University Arboretum are also within 10 minutes. Palo Alto Station is only a 4-minute walk and Menlo Park Station is 26 minutes.

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Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 267 out of 684 reviews
Rating 8 - Good. 239 out of 684 reviews
Rating 6 - Okay. 100 out of 684 reviews
Rating 4 - Poor. 50 out of 684 reviews
Rating 2 - Terrible. 28 out of 684 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great location. Small Rooms. Good value. Can’t check-in till 3 PM is a little inconvenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay loved it
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very nice area. Check-in was easy. Staff was friendly. The room was a bit small.
Stayed 1 night in May 2025

6/10 Okay

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities
There were lot of noise early in the morning around 5 am, I think staff was setting up breakfast at the common area. It was super noisy and inconvenient to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was clean and the breakfast had good healthy options.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills hotel, good price.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive but not for Palo Alto

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Professional & courteous staff, great accommodations & location
Stayed 1 night in Feb 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Location

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.
Stayed 1 night in Jun 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodatin and friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cozy and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Sitara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

A bit noisy from businesses on a Friday night.
Stayed 1 night in Jul 2023

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Amenities
You could hear everything from the rooms, in the hallway, above you below you.
Stayed 3 nights in Dec 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day getaway.

Room is very small, but clean and tidy. Service was on point at concierge. The breakfast is fine. Simple,but gets the job done. A microwave in the common area would be a plus.
Stayed 1 night in Aug 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
Stayed 1 night in Dec 2022

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Not crazy about the open bathroom.
Stayed 2 nights in Nov 2023

2/10 Terrible

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water for a shower in the morning. I heard several other guests complain to the front desk, but my shower was fine at 11a on my first morning. But at 8a on the second morning, barely above ice cold. My other complaint is that the rooms are so tiny, that there is little room on either side of the bed, and the platform is made of wood with sharp corners, so I kept scraping my shins. Ouch. I chose this hotel for its low price: proving that you get what you pay for. Avoid this hotel!

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst place I stayed ,no internet in SV!

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4.5/5 Great Location, Old building has some flaws

Hotel Keen is a great place to stay for solo traveler or couple. The building is older so the insulation isn't great, and the rooms are small with no real "livable" area but it suited my needs perfectly and the photos at booking accurately reflect what you get. The beds are comfortable, the staff was helpful, and everything was very clean. The location can't be beat. Minutes walk to Stanford, restaurants, coffee shops, and coworking spaces. It is a short walk to bus/Caltrain to get you into SF. If you have louder neighbors, you might have an unpleasant experience because noise travels really well through the walls and hallways. I was lucky enough to not have this issue in my three nights there, but I could see it being a problem. Overall, this older building has some flaws, but it was a comfortable sleep and the convenience of the location was worth some minor issues. I will be staying here again. I also wanted to give an update on items mentioned in previous complaints: - The heater was less-than-stellar but got the job done, if slow. - The bathrooms have sliding barn doors. - The windows do face a brick wall. This isn't a surprise looking from outside. - My shower had hot water during my stay, so I didn't have this issue. - My coffee maker worked. There is also a Nespresso machine downstairs in common area. - The concierge is sometimes in the adjacent room, not always at the front desk. This didn't bother me, but may some people.
Stayed 3 nights in Dec 2022

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, property conditions & facilities
親切でした
Stayed 3 nights in Sep 2025

8/10 Good

Dana

Liked: Staff & service
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
Stayed 3 nights in May 2025

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jun 2025