Accor Hotels in Palm Beach from NZ$238

"Yes"

"Room was dirty and dated. Balcony unusable, could not open curtains as it was under full renovation. Pool was closed. We were notified of some balcony’s requiring work but was not expecting to be put in one of those rooms in low season. We were not notified of the pool being closed. We canceled our reservation and moved to another hotel. The front desk manager was pleasant to deal with. "

"Beautiful as usual "

"Nice hotel; would’ve given 5 stars, but didn’t have a great experience with the hotel staff. Asked about getting in 10 minutes before the official breakfast opening, due to an early tour departure. Was told that it wasn’t possible, which we understood. But as the doors opened for breakfast that morning and we rushed in to grab a few items to take along for breakfast, we happened upon another couple, who was leisurely finishing up their breakfast. I mentioned this issue to the night manager that evening, who told me he would look into how that had happened. We never received an explanation. We understand the need for hotel policies, but if you’re going to have them, at least enforce them consistently. "

"Noisy outdoor music at pub nearby"

"Amazing "

"Room cleanliness was sub-par for a hotel of this calibre. I’ve had numerous black hair in the shower and several areas had a serious dust accumulation. "

"Excellent Position to board cruises"

"The staff was helpful and friendly, and we appreciated a boxed breakfast to take with us for the days when we were unable to dine in for breakfast since our package included a daily breakfast meal."