ECM in Otsu

"Highly highly recommend! As soon as you step foot into the hotel, the service was amazing! The staff did not speak great English, but we were able to use simple words to communicate. The property itself is immaculate! No shoes are allowed as soon as you entered the hotel. I wore my white socks around the hotel all day and the bottom was still clean at the end of the day. You always see someone mopping or cleaning. The complimentary services (coffee, matcha, water, ice cream, soba noodles) was such a fantastic treat. Their breakfast buffet is a must because it is so delicious. The late night soba is also a must! The onsite onsen is also a must try. There were so many different pools and it was super clean! Overall, this is the best hotel we’ve have stayed at. The price per night is a great steal for this 5-star hotel!"

"nice hotel"

"Lovely spa type atmosphere…"

"When I made a "

"Very friendly staff, clean hotel, great location. "

"We liked the hotel a lot, beautiful decorations spacious room, comfortable beds, very clean helpful staff. Nice bathroom. A very convenient location just a block away from the train station. A 7eleven almost across from the hotel. Good air conditioning made out stayed wonderful."

"This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular."

"Fantastic service. Friendly and helpful staff."

"Nice location, only few mins walk to Kyoto Station. The Room was spacious and very clean. Staff were very helpful. Overall a good hotel. Highly recommended if you want to stay near kyoto station. "