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Reviews of Park Inn by Radisson Osoyoos

2.5 out of 5
Park Inn by Radisson Osoyoos
9130 Main St, Osoyoos, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 1009 reviews" "
Rating 8 - Good. 388 out of 1009 reviews" "
Rating 6 - Okay. 133 out of 1009 reviews" "
Rating 4 - Poor. 30 out of 1009 reviews" "
Rating 2 - Terrible. 15 out of 1009 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The hotel is under construction and I stayed in the renovated area. The rooms were large, clean and the renos were very well done. Phil was at the front desk and he made sure he explained everything to us and what was under construction and what to expect which was really nice. No surprises. I'd definitely come back. :)
Stayed 1 night in May 2024
Response from Lovepreet on 27 May 2024
Thank you for staying with us at Park Inn by Radisson Osoyoos. We appreciate your feedback and look forward to seeing you again soon.

6/10 Okay

Fawad

Travelled with family and small children
Liked: Cleanliness, staff & service
It was good overall, the staff were helpful and nice.
Stayed 2 nights in May 2024
Response from Lovepreet on 27 May 2024
Thank you staying with us at Park Inn by Radisson Osoyoos. We appreciate your feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very convenient and affordable. Will stay there again.
Stayed 3 nights in May 2024
Response from Lovepreet on 27 May 2024
Thank you staying with us at Park Inn by Radisson Osoyoos. We appreciate your feedback.

10/10 Excellent

Christina

Travelled with group
Liked: Amenities
Phil at the front counter was fantastic at making me feel welcome.
Stayed 3 nights in May 2024
Response from Lovepreet on 27 May 2024
Thank you staying with us at Park Inn by Radisson Osoyoos. We appreciate your feedback.

8/10 Good

Peter Sze Keung, Burnaby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovation
Stayed 1 night in May 2024
Response from Manpreet on 26 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Singh

Stayed 1 night in May 2024
Response from Manpreet on 26 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

8/10 Good

Jean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, lovely town room seemed very sterile no pictures bland white walls
Stayed 1 night in May 2024
Response from Manpreet on 19 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

8/10 Good

Darla

Liked: Cleanliness, amenities
Property was clean, Osoyoos is beautiful! Friendly staff and great stay.
Stayed 1 night in May 2024
Response from Lovepreet on 22 May 2024
Thank you for staying with us at Park Inn by Radisson Osoyoos, we appreciate your feedback.

10/10 Excellent

Harry Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lovepreet on 13 May 2024
Thank you for staying with us.

10/10 Excellent

Jagdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good lodge for spent your vacations.
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Isanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is spanking clean, just recently renovated.
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

sherry

Liked: Cleanliness, property conditions & facilities
It was very clean also
Stayed 1 night in May 2024
Response from Lovepreet on 17 May 2024
Thank you for staying with us at Park Inn by Radisson. We appreciate your feedback.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and clean. But in Osoyoos, it would be nice to have a view of the lake. Apart from that lack, the hotel is fine.
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Shannon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the new tower. Everything was new, clean and lovely. The breakfast was basic, but nice to have a quick bite before checking out. Phil was great on our check in!
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a fridge available.
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay.

10/10 Excellent

Parleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the breakfast was delicious and the staff working ok the breakfast area were very helpful and friendly.
Stayed 1 night in May 2024
Response from Manpreet on 12 May 2024
Thank you for staying with us at Park Inn by Radisson. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manpreet on 7 May 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MISREPRESENTATION: this is my honest review of my recent stay at this hotel between May one and May 4, 2024. I am a physician who is looking for a business hotel so that I could provide real time video conferencing with my staff and patience. The write up on Expedia stated this hotel supplied high speed Wi-Fi. This is absolutely not true. The Wi-Fi speeds range from 10 Mb per second download and one to 5 Mb per second upload at the best of times. What was acceptable was the hotel policy to throttle down your Internet access if you reach a certain volume up. This is clearly unacceptable for a hotel That advertises themselves as a Radisson, which is known to be a business oriented hotel. In fact, this is a super eight hotel that is being lipsticked with cheap upgrades and paint. They supply you with small tubes of toiletries and they do not replace them when you’ve open them the day before. The toilet paper is less than single ply for you, ladies who care about this. They have the gall to advertise a continental breakfast, which during my three days was a muffin from Tim Hortons, a juice box and a granola bar handed to me in a paper bag. I asked the staff to If I could check out early, but they said I would not refund despite such Misrepresentation. The only redeeming feature is that it is in the heart of Osoyoos so you’re close to McDonald’s and A&W and a supermarket. Anyways, I would avoid this hotel if you’re expecting a Radisson standard or you need a Business hotel.
Stayed 3 nights in May 2024
Response from Manpreet on 12 May 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Joshua

Liked: Amenities
Hotel was clean and well up kept phil at the front desk was outstanding and goes over the top helping out where he can i would definitely recommend this place
Stayed 3 nights in May 2024
Response from Guru on 6 May 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future

10/10 Excellent

Paul, Freetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phill was great . Helped us get our laundry even though that part of the hotel was under construction. Great sleep very comfortable.
Stayed 1 night in May 2024
Response from Guru on 6 May 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated room
Stayed 1 night in May 2024
Response from Guru on 6 May 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future

10/10 Excellent

GAURAV

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and quite place with helping staff. Easy access.
Stayed 1 night in Apr 2024
Response from GURU on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Hopeton

Stayed 3 nights in Mar 2024
Response from Manpreet on 28 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Beatrix

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet. I enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from guru on 8 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rajan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience & stay. Staff was very courteous. Room was clean with new amenities.
Stayed 2 nights in Mar 2024
Response from guru on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ramit

Liked: Cleanliness, staff & service, property conditions & facilities
The room 125 is very convenient. Opening directly on the parking.
Stayed 2 nights in Mar 2024
Response from guru on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice....recently renovated...comfortable bed.
Stayed 1 night in Mar 2024
Response from Manpreet on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and new looking. Unfortunately the heater was noisy & there was a gap under the door so you could hear everyone in the hallway & because we were directly across from the entrance I could hear the door opening & closing.
Stayed 1 night in Mar 2024
Response from Manpreet on 26 Mar 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Michael, Alesund

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place!!
Stayed 1 night in Mar 2024
Response from Manpreet on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dayl

It was great, the room is newly renovated and tastefully decorated! We would be happy to stay here again!
Stayed 1 night in Mar 2024
Response from Manpreet on 26 Mar 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay.

10/10 Excellent

dave

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great customer service at the front deck when we checked in -we think his name was Just probably a Nick name . The mornings manager was extremely friendly as well .
Stayed 1 night in Mar 2024
Response from Manpreet on 26 Mar 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All things are brand new. Like 5 stars Hotel. I was greatly surprised. Especially that this hotel was booked the same day, as we depart unexpectedly from very dirty Motel in Oliver without even staying there. So, this Inn become a big relief. Not expensive as well. If ever in Osoyoos I want to stay only here. Good price for such nice condition. Lady that served breakfast was nice and beautiful wearing nice dress, like a morning flower, also nice surprise. Usually you would see a lady in black, often in pants....that you even don't remember her face, but here it was different. Thank you for your beautiful service!
Stayed 1 night in Mar 2024
Response from Manpreet on 19 Mar 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

8/10 Good

renate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manpreet on 17 Mar 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower could use some anti-slip of some kind.
Stayed 1 night in Feb 2024
Response from Manpreet on 10 Mar 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guru on 18 Feb 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phil at Reception was outstanding and went out of his way to be of assistance.
Stayed 1 night in Feb 2024
Response from Guru on 18 Feb 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guru on 18 Feb 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Douglas, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
The property is going through a transition from one chain to another. The tower room we stayed in was comfortable, spacious and restful. Recommend it for anytime you plan to stay in Osoyoos.
Stayed 1 night in Dec 2023
Response from Guru on 18 Feb 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Ang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manpreet on 28 Nov 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Laura

Stayed 1 night in Nov 2023
Response from Guru on 18 Feb 2024
Thank you for staying with us at Park Inn by Radisson, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

8/10 Good

Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night clerk was found walking parking lot early in the morning, making sure guest vehicles were safe. Very reassuring.
Stayed 1 night in Nov 2023
Response from Manpreet on 19 Nov 2023
Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from rupi on 12 Nov 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact US.Thank you; we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from rupi on 4 Nov 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact US.Thank you; we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager

8/10 Good

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
More options for breakfast 🍳
Stayed 1 night in Oct 2023
Response from rupi on 29 Oct 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact US.Thank you; we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy bathroom fan always comes on when light put on
Stayed 1 night in Oct 2023
Response from rupi on 24 Oct 2023
Dear Guest Thank you for taking the time to write a review of your time you stayed with us at Super8, Osoyoos.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us.Sincerely,Millie JarrettGeneral Manager

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Premier
Stayed 1 night in Oct 2023
Response from rupi on 22 Oct 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact US.Thank you; we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good breakfast
Stayed 1 night in Oct 2023
Response from rupi on 22 Oct 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact US.Thank you; we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms , neat and tidy grounds, easy access
Stayed 1 night in Oct 2023
Response from rupi on 22 Oct 2023
Dear Guest,Thank you for staying with us at Super8, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact US.Thank you; we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager