Orokawa Bay Tours and Activities

We checked in and were given a map with our room hilighted and a map. When we got to our room our key didnt work so back to reception ( If you want to drive you have to do a whole big loop past the airport) Then handed the key back and again it didn't work. Returned to reception and the manager came with us this time but or actual room was not the number we were told and shown on the map - no apology. We had called the night before to confirm room has fridge and microwave and we were assured it was. When we got to room no microwave. We asked reception abut this to blank looks. We explained we had called the actual motel and not expedia as during the call we were given 3 branch options and we picked their one. Although microwave is not isted in room amenities neither is a fridge (included in room) that is why we called to check. More blank looks then ony option was to pay for upgrade. Room large but stark.Heater made clicking noise so we turned it off to sleep. Just no customer service - worse stay of our entire trip around NZ

Lovely central place to stay

Walls are paper thin. You can hear the person cough in the room next door. Unfortunately guests were having domestics between multiple rooms all night obv no security cameras monitored at night as this was constantly in the corridors keeping everyone awake. Nice rooms and size