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Reviews of Maple Leaf Motel & RV Resort

2.5 out of 5
Maple Leaf Motel & RV Resort
5457 Hwy 97, Oliver, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 294 reviews" "
Rating 8 - Good. 108 out of 294 reviews" "
Rating 6 - Okay. 16 out of 294 reviews" "
Rating 4 - Poor. 7 out of 294 reviews" "
Rating 2 - Terrible. 5 out of 294 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect little spot right off the highway for a weekend stay as a solo. The room I had would be a bit cramped for two, but perfectly fine for just me. I just wish there was a little microwave lol
Stayed 2 nights in May 2024
Response from Front desk on 24 May 2024
Thank you for the great review Jason. Although we do not have microwaves in our economy rooms, we do in our larger rooms. Hope you see you again.

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cute little place. Renovated quaint motel with lovely owners.
Stayed 1 night in May 2024
Response from Front desk on 20 May 2024
Thank you Becky and we hope you to see you again!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Apr 2024
Response from Carol on 29 Apr 2024
Thanks for the lovely review Daniel. I look forward to seeing you again

10/10 Excellent

Doug

Great stay.. Thank you!!
Stayed 1 night in Apr 2024
Response from Carol on 28 Apr 2024
Thanks for the review Doug, glad you enjoyed your stay, looking forward to seeing you again soon

8/10 Good

Glen

Travelled with partner
Good Clean place, especially for the price
Stayed 2 nights in Apr 2024
Response from Carol on 26 Apr 2024
Thank you for the review glad you enjoyed your stay, looking forward to seeing you again

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area in the back with grass and picnic tables
Stayed 1 night in Apr 2024
Response from Carol on 19 Apr 2024
Thanks Jennifer, glad you enjoyed your stay

10/10 Excellent

Massimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding cleanliness and friendly staff
Stayed 2 nights in Mar 2024
Response from Carol on 31 Mar 2024
Thanks for the review, glad you enjoyed your stay

10/10 Excellent

Vasyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol on 31 Mar 2024
Thanks for the review, glad you enjoyed your stay

8/10 Good

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded motel. A little outside of town, so one must drive to get anything. Hwy noise can be a problem for light sleepers or bring earplugs. Room itself was clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Carol on 29 Mar 2024
Thanks for the review glad you enjoyed your stay

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, recently updated motel. Enjoyed my stay. Check in staff was kind and helpful. Will stay here again if I’m back in the area.
Stayed 1 night in Mar 2024
Response from Carol on 10 Mar 2024
Thanks for the review, glad you enjoyed your stay. I hope to see you again soon.

10/10 Excellent

Happy Pine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Carol on 10 Mar 2024
Thanks for the review. Glad you enjoyed your stay. I hope to see you again soon.

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy. Quiet.
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thanks Hamish, glad you enjoyed your stay

8/10 Good

Diane

Stayed 2 nights in Oct 2023
Response from Front Desk on 16 Nov 2023
Thank you!

10/10 Excellent

Alois

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 1 night in Sep 2023
Response from Front desk on 16 Nov 2023
Thank you!

10/10 Excellent

Joanne

Stayed 1 night in Sep 2023
Response from Front Desk on 16 Nov 2023
Thank you!

4/10 Poor

Ina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean as indicated by reviews on-line. Bathroom was horrendous which staff explained was due to an oversight and someone was sent to clean after we brought it to their attention but floor and fixtures still felt sticky after “cleaning”. We spent 1 night only and asked for refund on other 2 nights that were booked but request was denied.
Stayed 3 nights in Sep 2023
Response from Front Desk on 6 Sept 2023
Hello Ina,I'm sorry to hear about your stay. I spoke with managment and he did confirm that he spoke with you about the floor. It was a minor issues that maintainance left behind and it was completely mopped again. There were no other issues brought up about the bathroom or tub. We also understand that you stated the room was smaller for your needs and that you wanted to be closer to venue you came to town for. Our room dimensions are listed on our website and all OTAs. You had booked our basic economy room. Management did work with you in regards to your last minute cancellation on a long weekend. Thank you.

4/10 Poor

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The check in was terrible, waited 1.5 hours for someone to show up. Towels had a musky odor, when we stepped into the shower we left black footprints in the tub from walking on the floor. First morning there was a trickle of water and not enough pressure to activate the shower head, after washing and conditioning my hair with the trickle from the faucet, the water pressure increased and I was able to use the shower head. Next day, head fully shampooed and water shuts off completely. Waited at least five minutes for water to come back on. One evening there was partying going on, still laughing and loud talking at 1:00 a.m.
Stayed 5 nights in Aug 2023
Response from Front Desk on 6 Sept 2023
Hi Deborah,I'm sorry to hear about your stay. Our check in time is 4:00pm and it was confirmed by the front desk that you wre checked in prior to that time. The water pressure has never been an issue that has been brought up. I do apoligize again that you experienced that. Please do bring any issues to managements attention while you are here so we can rectify it immediately. Thank you

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were great- awesome pool and pretty property. Will be back!
Stayed 2 nights in Aug 2023
Response from Front Desk on 3 Sept 2023
Thank you Troy!

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023
Response from Front Desk on 26 Aug 2023
Thank you Blair!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owners let me check in early. Great location.
Stayed 1 night in Aug 2023
Response from Front Desk on 20 Aug 2023
Thank you for your review Ian.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 1 night in Aug 2023
Response from Front Desk on 20 Aug 2023
Thank you John!

10/10 Excellent

Wes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and efficient. Room was clean, but smaller than anticipated (but quite workable). Missing plug for bathtub so only shower an option. Good WiFi.
Stayed 1 night in Aug 2023
Response from Front Desk on 19 Aug 2023
Thank you Wes. We will get on the missing bathtub plug right away.

10/10 Excellent

Tobi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on 19 Aug 2023
Thank you!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little place
Amazing service & so clean
Stayed 1 night in Aug 2023
Response from Front Desk on 15 Aug 2023
Thank you Kathleen! We appreciate you feedback.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on 15 Aug 2023
Thank you

10/10 Excellent

Rhian

Was a great safe place to stay for My kids.
Stayed 3 nights in Aug 2023
Response from Front Desk on 14 Aug 2023
Thank you for your kind words Rhian. Hope to see you again.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the highway and close to anything we needed. We loved our room (5) because it had a kitchenette with a full-sized refrigerator, which was very convenient for us with our family reunion activities.
Stayed 4 nights in Aug 2023
Response from Front Desk on 14 Aug 2023
Thank you for your kind words Patrick. Hope to see you again.

10/10 Excellent

Graeme

Stayed 1 night in Aug 2023
Response from Front Desk on 3 Sept 2023
Thank you!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on 14 Aug 2023
Thank you!

6/10 Okay

Ruth

Travelled with partner
Liked: Cleanliness
The room was very small. There was no chair or place to sit inside the room other than the bed. There was No motel service during our stay- but the owner was friendly, and we could ask for what we needed. Convenient if you’re just there to sleep. So it was okay for us!
Stayed 3 nights in Aug 2023
Response from Front Desk. on 6 Aug 2023
Thank you for your feedback. We service all rooms on a request basis as most stays are in short duration. Longer stays do get housekeeping service. It you would like a larger room, we do have one bedroom suites available as well.

10/10 Excellent

kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, nice property. Raj was super helpful and great to offer advice on the area.
Stayed 2 nights in Jul 2023
Response from Front Desk on 2 Aug 2023
Thank you Kara! We hope to see you soon.

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely little place, they are the nicest staff in the world. Always so considerate and thoughtful. The wifi is not super reliable, but that just meant we had to swim in the very clean pool, and read in the sun. It’s also only less than 10 minutes to the lake, and is near so many lovely wineries. An amazing vacation spot.
Stayed 6 nights in Jul 2023
Response from Front Desk on 1 Aug 2023
Hi Taylor, thank you for the review. The internet provider was having some issues the past week but that has now been repaired. Thank you for the kind words.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the grounds and pool were great.
Stayed 1 night in Jul 2023
Response from Front Desk on 31 Jul 2023
Thank you so much Jennifer! Looking forward to you staying with us again.

4/10 Poor

Lisa

The accommodations were clean, but no Wi-Fi for the whole 6 days I was there! Extremely frustrating when you are there for work and no WiFi!
Stayed 4 nights in Jul 2023
Response from Front Desk on 30 Jul 2023
I'm sorry for your experience. The internet issues were caused by the provider and we tried to get expediated service as fast as we can. We did have WiFi near the building. We have also requested upgraded internet services being provided this week.

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jul 2023
Response from RS on 26 Jul 2023
Thank you

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Friends Weekend Away
This place is a hidden gem. The owners are absolutely fantastic...very friendly and accommodating! They work very hard at keeping the grounds clean and manicured. Our room was perfect, it had everything you could need.
Stayed 2 nights in Jul 2023
Response from Raj on 24 Jul 2023
Thank you!

10/10 Excellent

Roseann, Peachland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to stay for the night. The staff were friendly and helpful
Stayed 1 night in Jul 2023
Response from Raj on 24 Jul 2023
Thank you!

10/10 Excellent

Merry Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The pool out back was nice. The room small but comfortable and air conditioner worked fine in intense heat. I would come again.
Stayed 1 night in Jul 2023
Response from Front Desk on 22 Jul 2023
Thank you

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Desk on 31 Jul 2023
Sorry to hear you had a bad experience. Is there anything we can do to improve?

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 1 night in Jul 2023
Response from Front Desk on 22 Jul 2023
Thank you

6/10 Okay

Christine

Travelled with partner
Clean and convent. Room was a little small
Stayed 2 nights in Jul 2023
Response from Front Desk on 31 Jul 2023
Hi Christine,Thank you for the reply. Our Economy Queens are small but cozy and the room sizes are always available on our website and Expedia should you require any future reservations.

10/10 Excellent

Finn

Stayed 1 night in Jul 2023
Response from Raj on 21 Jul 2023
Thank you!

10/10 Excellent

Mag

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2023
Response from RS on 19 Jul 2023
Thank you!

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well cared for . Lovely open shady grassy area. Room was freshly decorated and very clean.
Stayed 2 nights in Jul 2023
Response from Raj on 19 Jul 2023
Thank you!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Raj on 18 Jul 2023
Thank you!

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice view of surrounding area which includes crops
Stayed 1 night in Jul 2023
Response from Raj on 18 Jul 2023
Thank you. Please let us know if there is anything we can do better.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a gem in the midst of orchards and fruit stands. The room was not huge. However, it was newly renovated and very clean. The bed was very comfortable. The staff were very friendly and helpful. Would definitely stay there again when in the area.
Response from Raj on 18 Jul 2023
Thank you so much for the review! Please stay tuned for our online booking function coming this month.

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the charm and convenience. Staff friendly. We were disappointed that the pool was broken on a hot summer day after a long drive.
Stayed 1 night in Jul 2023
Response from Raj on 18 Jul 2023
Thank you!

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, well laid out, comfortable bed, friendly staff and was great for our one night stay.
Stayed 1 night in Jul 2023
Response from Raj on 18 Jul 2023
Thank you for the review. Please stay tuned for our online booking function coming this month.

8/10 Good

shannon

Lovely, clean and affordable accommodation. Great value!
Stayed 1 night in Jul 2023
Response from Raj on 18 Jul 2023
Thank you!