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"The hotel is dated. Mattress are hard. Prepared to pay a premium for ski in ski out but just wasn’t up to standard for the price. "

"The facility is beautiful. The baths were comfortable with a lovely view. The room was stunning. The food exquisite, and the staff were impeccable. I was able to get a pescatarian dinner and breakfast which was also very appreciated. Everyone was very helpful and kind. "

"Kashintei Shirahama is definitely one of the best Japanese ryokans we have visited. Location wise it's perfectly located right by Lake Tazawa, 30 minutes from Kakunodate, ski resort, Dakigaeri Valley, Tatsuko statue. The staff is extremely friendly and helpful, especially Nori-san and Minori. Whenever we hit a snag with our communications, Google Translate would hop in. The first floor is where the private onsen and public onsen are located. The rooms are on 3rd,4th and 5th, with 5 units on each floor. We got the room with 2 double beds. We ordered the half board option so we have Japanese breakfast and kaiseki dinner for 2 days. There's no duplicate dish, and we got to enjoy many Akita specialty such as Kiritanpo, Hinai chicken, Inaniwa udon. Every single dish is exquisite in taste and is a piece of art. The meals are served at a private dining room. You can also use the private onsen free off charge, it's first come first serve for 40 minutes max. There's a free parking lot across there street and elevator, so it's not of a concern with moving the luggage to the room. The bed is very comfortable, we slept like a baby. It's very relaxing vibe."

"Relaxing Spa | Clean Room | Fantastic Service"

"The hospitality of Nori-san, Chie, and their family made our stay so enjoyable. They went out of their way to ensure our comfort and shared wonderful details about their beautiful, nutritious, farm-to-table meals. We even got to tour their farm, learn about rice planting, and spot a precious firefly. The house is bright and clean, overlooking rice paddies, with a fully equipped kitchen and laundry facilities. It's also centrally located in Akita, making it easy to visit spots like Lake Tazawa, Dakigaeri Valley, and Kakunodatemachi Samurai district."

"All staff were so kind. "

"The staff were wonderful and very helpful but it is the most bizarre hotel I've ever stayed at. From the decor to the bird noises inside the hotel I was a bit confused. Loved the spa bath though. I'll probably go back because it's so weird. My kind of place."