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Reviews of Hyatt Place Waikiki Beach

4 out of 5
Hyatt Place Waikiki Beach
175 Paoakalani Ave, Honolulu, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 1315 out of 2353 reviews" "
Rating 8 - Good. 643 out of 2353 reviews" "
Rating 6 - Okay. 264 out of 2353 reviews" "
Rating 4 - Poor. 83 out of 2353 reviews" "
Rating 2 - Terrible. 48 out of 2353 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would suggest to upgrade is the continental breakfast a bit more freshness please
Stayed 6 nights in May 2024

10/10 Excellent

Chanele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this property recently! It was amazing and exceeded my expectations.
Stayed 5 nights in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and a great trip.
Stayed 6 nights in May 2024

6/10 Okay

Sang K

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough elevators, long wait.
Stayed 7 nights in May 2024

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. We got the partial ocean view. Partial ocean view meaning that a building is in front of the hotel blocking the full ocean view. Staff was very friendly and nice. They have have towels and chairs you can use when going to the beach.
Stayed 7 nights in May 2024

10/10 Excellent

francielly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Caren

Travelled with partner
Liked: Staff & service
The room was to small compare to what it showed when I made the reservation. It said Mountain View didn’t have Mountain View at all, all I saw from our balcony was more buildings and street. When you make the reservation it doesn’t say that the hotel doesn’t have parking. Had to pay for parking at another location in order to park my rented car safely. That definitely was a downer. I will say it’s close to the beach and stores though.
Stayed 5 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Caren,Mahalo for choosing to stay with us. We are glad you liked our great location. However, we're very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I have a suggestion is add a microwave in your rooms. We truly enjoyed encourage and invite everyone to stay at the property,and you will have a all-round great experience.
Stayed 4 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Rodney,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed your visit. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was charged a destination fee which is ok but when the swimming pool and other amenities are not available ( for half of my stay) I don't think there should be a charge or at least give me a refund amount of some kind. This ruined part of my vacation plans since I had plans to swim every day. Too many birds around the dinning area made it miserable. I like the location and convenience of the property location. The staff was very friendly and helpful.
Stayed 5 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Paul,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

2/10 Terrible

Olena

Stayed 7 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Olena,Mahalo for your feedback. We are very sorry if we fell short of your expectations. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, we're sorry for any inconvenience caused and we look forward to hosting you in the future.Mahalo,Guest Services Manager

10/10 Excellent

Juan

Liked: Property conditions & facilities
Friendly
Stayed 6 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Juan,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

6/10 Okay

Janice M

Travelled with family
Liked: Staff & service
Beach towels were not beach towels they were bath towels. Other surrounding hotels provided real beach towels. Not enough parking for guests.
Stayed 5 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Janice,Mahalo for your feedback. We are very sorry for the inconvenience you had. We've shared your comments with the relevant department. Should you wish to discuss this further, we kindly ask you to reach out to us directly. Once again, we're sorry for any inconvenience caused and we're looking forward to hosting you in the future.Mahalo,Guest Services Manager

10/10 Excellent

Israel Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 8 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Israel,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. We take pride in our work and we are committed to providing exceptional service to all our guests. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Teyseer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Teyseer,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Cynthia Leticia, Nuevo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 22 May 2024
Aloha Cynthia,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a delight. We're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Awilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, right down the street from the beach, easy access to main road with restaurants and shops, good breakfast
Stayed 5 nights in May 2024
Response from Guest Services Manager on 20 May 2024
Aloha Awilda,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you liked our great location, cleanliness, and breakfast options. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to beach, felt safe, great breakfast, clean, my only complaint is the bed sagged down (like too many people have sat on the edge of it) and pillows had no support. Other than that the place was great!
Stayed 4 nights in May 2024
Response from Guest Services Manager on 19 May 2024
Aloha Angela,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our breakfast options, great location, and cleanliness. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

10/10 Excellent

Nevaeh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at our stay. The staff was so friendly and accommodating. The area was super close and central to everyone. The only problem was the elevators took FOREVER.
Stayed 3 nights in May 2024
Response from Guest Services Manager on 19 May 2024
Aloha Nevaeh,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you had a great stay and enjoyed our clean and spacious room. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

8/10 Good

leonel, Odem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the ocean view and stores availability at walking distance.
Stayed 6 nights in May 2024
Response from Guest Services Manager on 19 May 2024
Aloha Leonel,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location and stunning views. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional customer service and the breakfast buffet is exquisite.
Stayed 2 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha John,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. We're also glad you enjoyed our breakfast options. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services Manager on 19 May 2024
Aloha Sean,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

8/10 Good

Debbie

Stayed 4 nights in May 2024
Response from Guest Services Manager on 19 May 2024
Aloha Debbie,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your high rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

6/10 Okay

Cheayenne, Fort Worth

Stayed 7 nights in May 2024
Response from Guest Services Manager on 19 May 2024
Aloha Cheayenne,Mahalo for choosing to stay with us. We are very sorry if we did not fully meet your expectations. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 Excellent

Nergiz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Angelina was amazing. She went above and beyond to make our stay enjoyable. Thank you, Angelina!!!
Stayed 5 nights in May 2024
Response from Guest Services Manager on 17 May 2024
Aloha Nergiz,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you have given our service a top rating. Our Ohana prides itself on delivering nothing but excellent service, and we are delighted to hear that we have exceeded your expectations. Hosting you is a pleasure, and we are looking forward to your return soon.Mahalo,Guest Services Manager

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay breakfast was amazing beds are comfortable and staff are very accommodating, having beach towels , boggie boards and chairs was a plus too
Stayed 4 nights in May 2024
Response from Guest Services Manager on 17 May 2024
Aloha Patty,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you liked our breakfast options, comfortable room, and complimentary beach items. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, transportation was easy, and if you wanna walk every thing was close by, all the food options were great plus the entertainment was awesome
Stayed 5 nights in May 2024
Response from Guest Services Manager on 16 May 2024
Aloha Kim,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really clean. The staff is very helpful & friendly. Walking distance to the beach and many restaurants.
Stayed 5 nights in May 2024
Response from Guest Services Manager on 16 May 2024
Aloha Carmen,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you enjoyed our cleanliness and great location. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay Staff were so friendly and helpful. I loved our view. Elevators were a bit slow
Stayed 5 nights in May 2024
Response from Guest Services Manager on 22 May 2024
Aloha Priscilla,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you liked our stunning views and welcoming staff. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, the breakfast good the staff very good, jus swimming pool small and the water very cold
Stayed 4 nights in May 2024
Response from Guest Services Manager on 16 May 2024
Aloha Josefina,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed our breakfast options, cleanliness, and welcoming Ohana. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Mariana Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the beach
Stayed 5 nights in Apr 2024
Response from Guest Services Manager on 15 May 2024
Aloha Mariana Teresa,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit and that you enjoyed our great location. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend staying here. I enjoyed my stay at the Hyatt place.
Stayed 8 nights in May 2024
Response from Guest Services Manager on 15 May 2024
Aloha Deana,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed your stay. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were amazing. They went above and beyond. They were always friendly, courteous and helpful. The rooms were clean and the ocean was very pleasing. We had a wonderful time.
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 14 May 2024
Aloha Pauline,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We're also delighted you enjoyed our cleanliness and comfortable room. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Dery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 3 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Dery,Mahalo for staying with us at Hyatt Place Waikiki. We're glad you liked our alluring pool. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here every time! Very clean, very courteous . Everyone from front desk to valet to house keeping! We loved our stay here they made us feel like family, very kid friendly loved the complimentary water bottles upon check in along with the complimentary use of chairs and other items for the beach ! Already looking into my next trip here!
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 14 May 2024
Aloha Martha,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to have welcomed you with the spirit of Aloha by our Ohana. We take pride in our great location and cleanliness, and we are glad to hear that you enjoyed it. Your satisfaction is our top priority, and we look forward to welcoming you back with the same level of excellence soon.Mahalo,Guest Services Manager

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 4 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Juan,Mahalo for staying with us at Hyatt Place Waikiki. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Dennis Steven

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We chose the Hyatt Place at Waikiki for the convenient location. It was the best choice we made, it was literally block and a half from the beach. The room with 2 double beds was quite spacious for 4 of us . They had continental breakfast buffet in the morning by the pool just watch out for the pigeons. There's a parking structure across the street where you can pay a daily fee or weekly. Our room had the Mountain view which was nice . Overall we'd stay here again. The staff was very friendly and the rooms were very clean
Stayed 5 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Dennis,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you enjoyed our spacious room, breakfast options, and great location. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Andrea,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear you had a great visit. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Brenda Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so welcoming. Dino the front end manager made sure we had everything we needed. The housekeeper was a sweetheart. The valet team were amazing. The front desk staff welcomed us everytime we came into the lobby. Love this place so much!
Stayed 7 nights in May 2024
Response from Guest Services Manager on 16 May 2024
Aloha Brenda,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our team takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was also great. The complaint i have was i bought an upgraded room with a ocean view. When i got there i did not get the ocean view. When i spoke to the front desk they changed my room to an ocean view but a smaller room and still paid for the upgraded room.
Stayed 6 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Kenneth,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our breakfast options. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

6/10 Okay

Kelly

No self parking available at the property. Valet park is over priced.
Stayed 4 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Kelly,Mahalo for choosing to stay with us. We are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Convenient amenities and we loved all the water filling stations
Stayed 7 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Stephanie,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit and that you enjoyed our great location and excellent amenities. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is good, the room is clean & comfortable. The breakfast is good also. Our room was a little bit noisy & the balcony not very nice. The views were not great. Views of the Diamond head, but you see a lot of buildings!! Not a clear view!
Stayed 2 nights in May 2024
Response from Guest Services Manager on 14 May 2024
Aloha Arthur,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our breakfast options and clean room. We're also glad our Ohana has welcomed you with much Aloha. However, we take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. We value your patronage and we will always strive to provide the best experience for our guests. We look forward to your next visit and the opportunity to exceed your expectations.Mahalo,Guest Services Manager

6/10 Okay

Christian Esmane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed was not clean .
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 10 May 2024
Aloha Christian,Mahalo for choosing us. We are very sorry for any trouble you may have had. We've shared your feedback with the appropriate department to make sure that these incidents aren't repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Luis Felipe, Huntington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 10 May 2024
Aloha Luis,Mahalo for your continued patronage of Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Yu An

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have drinking water readily available
Stayed 5 nights in May 2024
Response from Guest Services Manager on 10 May 2024
Aloha Yu An,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit and that you enjoyed our complimentary refreshments. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

JAIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion for the hotel to change the blankets at least every other day, not every 3 days the rest is everithing excelent service
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 9 May 2024
Aloha JAIR,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed your visit. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 6 nights in Feb 2024
Response from Guest Services Manager on 9 May 2024
Aloha Rodolfo,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Anahi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel super convenient to stores, restaurants and beach perfect location. Clean room and friendly staff. Love the balcony over view the ocean
Stayed 4 nights in May 2024
Response from Guest Services Manager on 9 May 2024
Aloha Anahi,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location, cleanliness, welcoming staff, and stunning views. It was a pleasure to have you as our guest, and we hope to welcome you back shortly.Mahalo,Guest Services Manager

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. I thought I would be across the street from ocean but a couple buildings back but building tall enough to see the ocean. I did find the rooster crowing at all hours annoying.
Stayed 6 nights in May 2024
Response from Guest Services Manager on 9 May 2024
Aloha Sharon,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our cleanliness. We take the issue you mentioned very seriously, and we have shared it with the relevant department to make sure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager