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Reviews of Hyatt Place Waikiki Beach

4 out of 5
Hyatt Place Waikiki Beach
175 Paoakalani Ave, Honolulu, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 1293 out of 2323 reviews" "
Rating 8 - Good. 636 out of 2323 reviews" "
Rating 6 - Okay. 261 out of 2323 reviews" "
Rating 4 - Poor. 85 out of 2323 reviews" "
Rating 2 - Terrible. 48 out of 2323 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christian Esmane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed was not clean .
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 10 May 2024
Aloha Christian,Mahalo for choosing us. We are very sorry for any trouble you may have had. We've shared your feedback with the appropriate department to make sure that these incidents aren't repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Luis Felipe, Huntington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 10 May 2024
Aloha Luis,Mahalo for your continued patronage of Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Yu An

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have drinking water readily available
Stayed 5 nights in May 2024
Response from Guest Services Manager on 10 May 2024
Aloha Yu An,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit and that you enjoyed our complimentary refreshments. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

JAIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion for the hotel to change the blankets at least every other day, not every 3 days the rest is everithing excelent service
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 9 May 2024
Aloha JAIR,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed your visit. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 6 nights in Feb 2024
Response from Guest Services Manager on 9 May 2024
Aloha Rodolfo,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Anahi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel super convenient to stores, restaurants and beach perfect location. Clean room and friendly staff. Love the balcony over view the ocean
Stayed 4 nights in May 2024
Response from Guest Services Manager on 9 May 2024
Aloha Anahi,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location, cleanliness, welcoming staff, and stunning views. It was a pleasure to have you as our guest, and we hope to welcome you back shortly.Mahalo,Guest Services Manager

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. I thought I would be across the street from ocean but a couple buildings back but building tall enough to see the ocean. I did find the rooster crowing at all hours annoying.
Stayed 6 nights in May 2024
Response from Guest Services Manager on 9 May 2024
Aloha Sharon,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our cleanliness. We take the issue you mentioned very seriously, and we have shared it with the relevant department to make sure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very good, included breakfast is a good feature. The property and facilities are a good match for us, we feel comfortable at this property.
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 9 May 2024
Aloha Robert,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled you enjoyed our breakfast options, excellent facilities, and comfortable room. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near the beach
Stayed 5 nights in May 2024
Response from Guest Services Manager on 9 May 2024
Aloha Erica,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

10/10 Excellent

Carissa Jazlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and friendly.
Stayed 5 nights in May 2024
Response from Guest Services Manager on 7 May 2024
Aloha Carissa,Mahalo for staying with us at Hyatt Place Waikiki. It brings us great joy to hear that you enjoyed your visit, and we are delighted that our Ohana welcomed you with the spirit of Aloha. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel after reading the reviews and I am so happy I did! The location was perfect, a couple blocks from the beach and they offer towels and chaira. We were also able to be picked up for all of our excursions on the same block which was super convenient.The staff were very friendly, Joy found us a room to checkin early and they held our luggage after check out since we had a late flight. Breakfast was basic but pretty good. The only downside was that it was quite windy outside trying to eat, that was actually more troublesome than the birds for us. Overall, an incredible experience though! Thank you guys!
Stayed 4 nights in May 2024
Response from Guest Services Manager on 7 May 2024
Aloha Nicole,Mahalo for choosing Hyatt Place Waikiki, and we are delighted to learn that you enjoyed our great location, breakfast options, and complimentary beach items. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

8/10 Good

SHARON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was helpful and friendly, was located within walking distance of beach, zoo and shopping mall. Public transportation was located close by. Included breakfast was great! Elevators at breakfast time and late afternoons were slow.
Stayed 5 nights in Apr 2024
Response from Guest Services Manager on 7 May 2024
Aloha SHARON,Mahalo for taking the time to share your feedback with us. We are thrilled you enjoyed our great location, cleanliness, breakfast options, and welcoming staff. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 7 May 2024
Aloha Lauren,Mahalo for staying with us at Hyatt Place Waikiki. It brings us great joy to hear that you enjoyed your visit. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach, shopping and restaurants, yet vey quiet. 2 minutes from the beach
Stayed 3 nights in May 2024
Response from Guest Services Manager on 7 May 2024
Aloha Sandrine,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

8/10 Good

Silvina, Fresno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great! Breakfast was fabulous every morning and everything is within walking distance. The only reason I didn’t give it a 5 star is due to the elevator system. It’s very slow and only 2 elevators to reach the top floors and they’re super slow.
Stayed 4 nights in May 2024
Response from Guest Services Manager on 6 May 2024
Aloha Silvina,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed our great location and breakfast options. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful!
Stayed 1 night in May 2024
Response from Guest Services Manager on 6 May 2024
Aloha Joseph,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our team takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Location was great. Valet parking was nice.
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 6 May 2024
Aloha Joel,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you liked our great location and welcoming staff. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, convenient access to the beach and shopping centers. Food trucks right outside the hotel or great food choices within walking distance.
Stayed 3 nights in May 2024
Response from Guest Services Manager on 6 May 2024
Aloha Jennifer,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you liked our convenient location. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 Good

Rosa Laura Ortega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 7 May 2024
Aloha Rosa,Mahalo for your continued patronage of Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good vibes and great distance to the beach. Gym was pretty small, not a lot of equipment. Free good breakfast. Overall hotel was very clean and cleaning crew was very thorough.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 4 May 2024
Aloha Renee,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled you appreciated our exceptional location, welcoming staff, and delectable breakfast options. It was a pleasure to have you as our guest, and we hope to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 10 May 2024
Aloha Cynthia,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 6 May 2024
Aloha Kristin,Mahalo for your continued patronage of Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

6/10 Okay

Brad and Jaz

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was nice. Air conditioner didn’t work when we arrived and had requested someone to fix it and they never came. If you stay on the second floor, you’re not treated as well as the guests above the third floor, which was unfortunate. Breakfast was great with many changing options. Pool small and shared with another hotel.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 9 May 2024
Aloha Brad and Jaz,Mahalo for choosing to stay with us. We are thrilled to hear you liked our comfortable room and breakfast options. However, we are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department for improvements. Should you wish to discuss your stay further, don't hesitate to get in touch with us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Guest Services Manager on 6 May 2024
Aloha Trang,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Louis, Wesstminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the daily breakfasts too bad there wasn't a restaurant in the hotel for the other meals but we walked across the street and down the street and found restaurants within a few blocks
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 3 May 2024
Aloha Louis,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our breakfast options and great location. We take the issue you mentioned very seriously and we have shared them with the relevant department. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this property, free breakfast saves time, but they only serve carbs and sugars, everything else was excellent.
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 3 May 2024
Aloha Maria,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you had a great visit and appreciated our delectable breakfast options. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is solely to praise what a wonderful job Lesley at the front desk did. The second we walked onto the property she welcomed us and made us feel so comfortable she was very helpful and went above and beyond to accommodate us,She made our stay that much better and honestly was just a wonderful person
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 2 May 2024
Aloha Robert,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our Ohana takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that was nice and clean. Some staff members were amazing while others were bit off. Breakfast is amazing, less repeats. Gym can get some Multi-Purpose weigh machines. Who was
Stayed 6 nights in Apr 2024
Response from Guest Services Manager on 2 May 2024
Aloha Sandeep,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We're also glad you liked our cleanliness, breakfast options, and excellent facilities. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 2 May 2024
Aloha Monica,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Jolly

Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 2 May 2024
Aloha Jolly,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

6/10 Okay

Autumm

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There was makeup on my sheets so I had to ask the staff to change them when I arrived and to clean the bathroom because there was hair in the tub.
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 2 May 2024
Aloha Autumm,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 2 May 2024
Aloha Veronica,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Consuelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming of the staff, safety, the room was very clean, parking staff excellent and near different option of entertaining and shopping options.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 1 May 2024
Aloha Consuelo,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We're also glad you liked our clean rooms and convenient location. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Carson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for two people. The bed was comfortable and the pillows were good. The area was quiet at night so we slept well. The air conditioner is good too. We had a good stay. The hotel is a block away from the beach and it is roughly 10 minutes walk to the center of the waikiki strip.
Stayed 10 nights in Apr 2024
Response from Guest Services Manager on 1 May 2024
Aloha Carson,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled you liked our great location and comfortable room. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! We were in a specialty room and it was perfect for myself and 4 kids. The room was so clean and well equipped and the layout was perfect. The staff were all very friendly and helpful and we really enjoyed the free breakfasts—the cut fruit and yogurt parfaits were the best part! Also loved the miso station and the hot food. Location was fantastic—an easy walk to the beach and numerous shops and eateries nearby. The trolley stopped nearby for the Pink line and the zoo was across the street. Check in was easy and pleasant and we were given water bottles and able to borrow beach “supplies” for free during our stay.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Carla,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Quoc Vu

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 1 May 2024
Aloha Quoc Vu,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

CONNIE

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice place to stay.
Stayed 8 nights in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha CONNIE,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you liked our clean and comfortable room. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! 8 minute walk to the beach and many restaurants and shops! Staff was very friendly and helpful. Plenty of breakfast options at the continental breakfast and lots of seating. Room was clean, a tad small but did the job. Would definitely recommend! Would stay here again and again!
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Jasmine,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location, cleanliness, welcoming staff, and delectable breakfast options. It was a pleasure to have you as our guest, and we hope to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Nigel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted in a hotel stay was provided. From the inclusive breakfast, fitness center, pool and etc., Most importantly, the staff here are superb! They're very kind, friendly and helpful. If I had any questions or concerns, they have the answers. Keep up the great work Hyatt Place Waikiki Beach.
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Nigel,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our team takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 1 May 2024
Aloha Ida,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 1 May 2024
Aloha Michelle,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. We take pride in our work and we are committed to providing exceptional service to all our guests. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 Good

Reginald

Travelled with family
Liter
Stayed 1 night in Feb 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Reginald,Mahalo for choosing us. We are thrilled to hear of your high rating. If you would like to discuss your stay further, please contact us directly and we will do our best to address your concerns. Once again, thank you for staying with us, and we appreciate your feedback.Mahalo,Guest Services Manager

8/10 Good

Katriel Azriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Katriel,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
The additional cost for parking and valet is ridiculously high. I didn’t realize until we got to the hotel that valet is $53 plus tax per day. It would’ve been nice if parking price was stated when I booked the room. That would have changed my decision on where I stayed or other modes of transportation when planning my trip.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 28 Apr 2024
Aloha Jennifer,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Chris,Mahalo for your continued patronage of Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Poon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so attentive. We really liked the breakfast being included in the price. Everything (food, shops, beach) was walkable. Will stay again
Stayed 6 nights in Apr 2024
Response from Guest Services Manager on 29 Apr 2024
Aloha Poon,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Guest Services Manager on 28 Apr 2024
Aloha Kayla,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Richard A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was paradise!
Stayed 11 nights in Apr 2024
Response from Guest Services Manager on 28 Apr 2024
Aloha Richard,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. We take pride in our work and we are committed to providing exceptional service to all our guests. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 Excellent

Nomer Capili

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is clean and good friendly staff.the resort fee is worth it they have beach towels and chairs free of charge and the free breakfast is fantastic.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 28 Apr 2024
Aloha Nomer,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you liked our cleanliness, breakfast options, and welcoming staff. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closet to beach and walking closet to all businesses
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on 28 Apr 2024
Aloha Victor,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you had an excellent visit and that you enjoyed our great location. Hosting you is a pleasure, and we're excited to have you back in the future.Mahalo,Guest Services Manager