Search Northwest El Paso hotels

"Excellent location and the AC worked great"

"Inexpensive, but paid for it. There was no linen when I arrived at near midnight, including towels. The staff made the bed for me, and were apologetic, but none of the rooms were ready. "

"It was ok, quiet area, accessible to the interstate, it’s a good place to stay, get some rest, cleaned up and go "

"Needed towels they stated the didn’t have many made it a big deal for an extra towel The water mark is seasonal doesn’t state that on line No blowdyer came for one took them 45mins to take to room Safe hotel Stay needs new employees "

"Property was nice. Front desk was very nice and a rooftop had a very nice . "

"Bed sheets where stained… the room smelled like cigarettes… pool wasn’t working due to not passing inspection.. other hotels better than this dump"

"Based on the cleanliness and maintenance of the hotel. I had no interest in consuming any food on site. The front desk guy that was working the night shift on the day of my check out was extremely rude and unhelpful. I was back in the hotel around 130am I inquired on options for late check out he said he didn’t know. I ask if he could find out he responded with no. I ask for his manager, he said he’s the only one there. I asked for his name and he declined to provide it. I also had a malfunction with the room door. I missed a family dinner trying to get the door open to get access to my stuff. Carpets in room need a deep clean. "

"I have to explain my poor ratings because not everything was bad. The first room #7105-we were assigned was absolutely horrible-the carpet and hassock were stained in numerous places. There was no hot water. The toilet flush handle was actually broken, which we discovered the hard way, couldn’t flush. And when I tried to call the desk the phone wasn’t working! Only one bed side table & lamp. When I called via cell, the desk didn’t initially offer an apology and agreed to give us a new room. No apology or recognition of the inconvenience. Or credit or refund offered. New room was fine. Lobby excellent, very clean, good security fencing and gates around property."

"This is a busy place, but the rooms are quiet."