Top Hotels Near El Paso Desert Botanical Garden in El Paso from NZ$90

"The hallway and rooms smelled old. My TV and telephone didn't work. Plus when I talk to front desk they said management would have to decide if they were going to make an adjustment on my total bill."

"Pool not maintained, bathroom- stained tub and rusted drains, carpet stained. Property need a remodel ASAP"

"Sometimes you just go to a property on an off day and sometimes you just have a bad experience that is not the norm and I feel like that's what happened to me so I don't want to paint this as a nightmare hotel. The common areas are REALLY REALLY nice. The bar, the restaurant, the pool & Jacuzzi. The Jacuzzi wasn't hot when I wanted to get in around 8pm. They tried their best to heat it up but it takes some time so I ended up going to bed before it got hot. A bummer but they at least did something about it to try to make it work out for me. It seems like the rooms are very hit or miss. Mine was pretty nasty if I'm going to be honest. I had a king bed room and the furniture was chipped, stains on the carpet and the bathtub had black mold, paint in it, rust around the drain (no drain cover) and chips in the actual tub. That was my second room since there were some kind of bugs in the bed in my first one. The next morning I saw some rooms that had double beds that looked really nice so, maybe get a room with double beds and you'll be better off The staff was great, They hire very cool people. There were apologies and they were super nice. The next day it looked like they had the Jacuzzi working and people were having a really nice time out there so like I said, I think maybe I just had an uncharacteristically bad experience that isn't the norm. But I'd say the quality of the rooms don't match the quality of the common areas so be prepared for that shocker."

"It was perfect..we had three teen girls and a toddler "

"Bad No water Left asap. Asked for a refund but staff stated that I used the room. I did. The problem was after I needed to take a shower. No water. Could not flush or shower."

"Clean room. Staff was very grand knowledgeable."

"Dirty, unsanitary and smelt "

"Friendly and quick check in. Our room was clean and comfortable. The free breakfast wasn't a buffet, but still had some good options. We would stay here again."

"Terrible no dormimos de tanto ruido de la carretera y llegaron unos huéspedes haciendo bastante ruido"