Borderland Hotels, El Paso

"It was ok, quiet area, accessible to the interstate, it’s a good place to stay, get some rest, cleaned up and go "

"This was by far the worst experience I’ve ever had. I didn’t receive the room I originally booked—instead, I was given a smoking room, which was completely unacceptable. On top of that, there was a terrible sewage smell that made the stay unbearable and even made my daughter feel sick.The room was also located far from everything, making it very inconvenient. Overall, this was an extremely disappointing experience, and I will not be returning."

"excelent"

"Needed towels they stated the didn’t have many made it a big deal for an extra towel The water mark is seasonal doesn’t state that on line No blowdyer came for one took them 45mins to take to room Safe hotel Stay needs new employees "

"Cool location at the horse racetrack/casino. Clean but the ac is loud, there were other creaking and heater type noises all night, water dripping from shower (also ppl having sex next to us and casino noises ofc but a given in places like this lol) it’s ok for a quick night stop. "

"Property was nice. Front desk was very nice and a rooftop had a very nice . "

"Bed sheets where stained… the room smelled like cigarettes… pool wasn’t working due to not passing inspection.. other hotels better than this dump"

"I have to explain my poor ratings because not everything was bad. The first room #7105-we were assigned was absolutely horrible-the carpet and hassock were stained in numerous places. There was no hot water. The toilet flush handle was actually broken, which we discovered the hard way, couldn’t flush. And when I tried to call the desk the phone wasn’t working! Only one bed side table & lamp. When I called via cell, the desk didn’t initially offer an apology and agreed to give us a new room. No apology or recognition of the inconvenience. Or credit or refund offered. New room was fine. Lobby excellent, very clean, good security fencing and gates around property."

"This is a busy place, but the rooms are quiet."