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"I have a mixed experience at Red Roof Inn El Paso. The customer service and hospitality were great—staff was friendly and welcoming throughout my stay. However, the room itself was very disappointing. The photos on the website are misleading and do not reflect the actual condition of the rooms. The bathroom was not as clean as shown online. We even had to switch rooms because the refrigerator in the first room didn’t work. In the second room, the flooring was chipped and visibly worn, with sections scratched off. It gave the impression that upkeep and presentation are not a priority. While I appreciated the service, the condition of the room did not meet expectations based on what was advertised."

"Even though my room had no TV, it worked out because Im in the middle of research for my Doctorate degree, so I was able to focus. "

"Just nasty everything about this place. "

"This lady was extremely rude"

"Great"

"Check in was frustrating. Poor timing for TV maintenance to be done (we declined service). Very difficult for us to use tub (accessible unit). Had to rig handicapped seat out of the way to use. Will not stay here again. "

"Worst hotel i have even seen "

"I love this Motel 6. It's always so clean and the staff are helpful and courteous."

"This is a great place to stay. It is in a great location with great food choices within walking distance. It was very clean and the staff were always smiling and greeting me. The gym is great and the pool looked great although I did not go in. "