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"Awesome staff awesome service great breakfast"

"The hotel was beautiful, clean, and modern. The customer service was excellent, making the entire stay very enjoyable."

"Room too small"

"I would give this place five out of 10. I definitely would not stay here again. It certainly OK for a pitstop, but not for a lengthy stay like we had. The bed was super uncomfortable. Our room overlooked the pool, which you would think would be fantastic. It consisted of the dirty rooftop of the hotel and the pool. Screaming kids in the pool started at 9 AM till 10 PM. A tiny Chihuahua travels with us and rides in a stroller that is covered. We never have trouble bringing her in a restaurant, except for the restaurant at this hotel. Every other restaurant in Carmel allowed us to bring her in. We were charged a $30 a day parking fee that was not disclosed to us until checkout. That was a surprise. I was also surprised when I pulled into this hotel with a gas station entrance. How bougie. and impressive. The hotel is also conveniently located across the street from Starbucks that was a plus however, the local ambulance parked there and that’s where it dispatched with lights and sirens and kept us up all night long. "

"Everything worked. And i felt welcomed."

"Super clean "

"Clean room good WiFi, staff is polite"

"This hotel is in a concerning area of town. Not for solo travelers. I had my husband with me but we both still felt uncomfortable. The walls are thin and you can hear everything from the surrounding rooms. The bar looks lovely and would have been great for a post dinner drink but we were told it is ‘closed for the season’ this was not highlighted on our booking and disappointing for us. The rooms are nice and an ideal size for a break. Could do with a deep clean as some run down spots. "

"Clean room, Welcoming staff, Quick and friendly valets, Shops and Dining nearby "