- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Overview of Portola Hotel & Spa at Monterey Bay
Photo gallery
Guest reviews
Very Good
2,157 reviews
Guests rated this property 4.5/5 for cleanliness.
Amenities
- Pool
- Pet Friendly
- Spa
- Restaurant
Map
Two Portola Plaza, Monterey, CA
What's nearby
Monterey Convention Center1 min walk
Fishermans Wharf4 min walk
Starbucks1 min walk
Cibo Ristorante Italiano1 min walk
Monterey, CA (MRY-Monterey Peninsula)11 min drive
Choose dates to view prices
Room, 2 Double Beds (Courtyard)
Photos of Room, 2 Double Beds (Courtyard)
Room, 2 Double Beds (Courtyard)
More detailsRoom amenities
- 32 sq m
- Sleeps 4
Room, 1 King Bed (Courtyard)
Photos of Room, 1 King Bed (Courtyard)
Room, 1 King Bed (Courtyard)
More detailsRoom amenities
- 32 sq m
- Sleeps 2
Room, 2 Queen Beds, Harbour View
Photos of Room, 2 Queen Beds, Harbour View
Room, 2 Queen Beds, Harbour View
More detailsRoom amenities
- 32 sq m
- Harbor view
- Sleeps 4
Room, 1 King Bed, Harbour View
Photos of Room, 1 King Bed, Harbour View
Room, 1 King Bed, Harbour View
More detailsRoom amenities
- 32 sq m
- Harbor view
- Sleeps 2
Room, 2 Double Beds (Portola)
Photos of Room, 2 Double Beds (Portola)
Room, 2 Double Beds (Portola)
More detailsRoom amenities
- 32 sq m
- Sleeps 4
Room, 1 King Bed (Portola)
Photos of Room, 1 King Bed (Portola)
Room, 1 King Bed (Portola)
More detailsRoom amenities
- 32 sq m
- Sleeps 2
Room, 1 Double Bed, Accessible
Photos of Room, 1 Double Bed, Accessible
Room, 1 Double Bed, Accessible
More detailsRoom amenities
- 32 sq m
- Sleeps 2
Room, 1 King Bed, Accessible
Photos of Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
More detailsRoom amenities
- 32 sq m
- Sleeps 2
Run of House
Photos of Run of House
Run of House
More detailsRoom amenities
- 32 sq m
- Sleeps 2
Room, 1 King Bed (Partial View)
Photos of Room, 1 King Bed (Partial View)
Room, 1 King Bed (Partial View)
More detailsRoom amenities
- 32 sq m
- Partial ocean view
- Sleeps 3
Room, 2 Queen Beds (Partial View)
Photos of Room, 2 Queen Beds (Partial View)
Room, 2 Queen Beds (Partial View)
More detailsRoom amenities
- 32 sq m
- Partial ocean view
- Sleeps 4
About this area
Monterey
Located in Monterey, Portola Hotel & Spa at Monterey Bay is connected to the convention centre. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and 17-Mile Drive. Monterey Bay Aquarium and Dennis the Menace Park are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Our guests love the resort's location for the sightseeing.
Visit our Monterey travel guideWhat's nearby
- Monterey Convention Center - 1 min walk
- Fishermans Wharf - 4 min walk
- Waterfront - 6 min walk
- Dennis the Menace Park - 13 min walk
- Cannery Row - 15 min walk
Getting around
- Salinas Station - 25 min drive
- Monterey, CA (MRY-Monterey Peninsula) - 11 min drive
Restaurants
- Jacks Monterey — 1 min walk
- Peters B's Craft Brewery — 1 min walk
- Starbucks - 1 min walk
- Cibo Ristorante Italiano - 1 min walk
- Saffron - 1 min walk
About this property
Property amenities
Internet
Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 9.95 per night)
Parking and public transport
Self parking: USD 21.00 per day
Valet parking: USD 25.00 per day
Parking height restrictions apply
Food and drink
Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22.95 for adults and USD 7.99 for children
3 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available
Things to do
24-hour fitness centre
Full-service spa
Outdoor pool
Shopping
Family friendly
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Outdoor pool
Fridge
Conveniences
Lift
Front-desk safe
Newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Languages spoken
English
Filipino
Spanish
Business services
Business centre
Meeting rooms
Conference space (60000 square feet)
Outdoors
Terrace
Spa
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
Handrails in stairwells
In-room accessibility
Pool hoist on site
Roll-in shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Ceiling fan
Free cots/infant beds
Free rollaway beds
Heating
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hairdryer
Towels
Entertainment
42-inch LCD TV
TV channels
Films for purchase
Food and drink
Coffee/tea maker
Fridge
More
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in between 4 PM and 2 AM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)
2 per room (up to 150 lb/68 kg)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 22.95 for adults and USD 7.99 for children (approximately)
- Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
- Self-parking fee: USD 21.00 per day (in/out privileges)
- Valet parking fee: USD 25.00 per day (in/out privileges)
- Pet fee: USD 50 per accommodation, per night (maximum USD100 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Noise-free guestrooms cannot be guaranteed.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Property is also known as
Portola Hotel Monterey Bay
Portola Hotel
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Spa at Monterey Bay
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel with the most comfortable bed & bedding. Staff were so helpful and the hotel is located in a great spot. Restaurant was also very good. Our only regret is we did not stay longer!
Stayed 1 night in Feb 2020
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