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Portola Hotel & Spa at Monterey Bay

4.0 star property
Pet-friendly resort connected to the convention centre in Monterey with 2 restaurants

Photo gallery for Portola Hotel & Spa at Monterey Bay

2 bars/lounges
Creator video
Terrace/patio
2 restaurants, breakfast served
Property entrance

Popular amenities

The current price is NZ$497
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Accessible (Portola)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Portola)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Portola)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Courtyard)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Portola)

9.2 out of 10
Wonderful
(121 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(209 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Partial Harbor View)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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Exterior

Hyatt Regency Monterey Hotel & Spa

Monterey
  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
8.6 out of 10, Excellent, 1,428 reviews
The price is NZ$571
includes taxes & fees
18 Aug - 19 Aug
Hyatt Regency Monterey Hotel & Spa
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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.0 km
  • Fisherman's Wharf - 3 min walk - 0.3 km
  • Cannery Row - 14 min walk - 1.3 km
  • Monterey Bay Aquarium - 3 min drive - 2.5 km
  • Lovers Point - 5 min drive - 4.0 km

Getting around

  • Monterey Station - 9 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive

Restaurants

  • ‪Rockfish Harbor Grill - ‬5 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Upscale resort remodelled in 2020 and located near Cannery Row
Fisherman's Wharf is located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on-site and dry cleaning/laundry services. Adventurous travellers may like the cycling at this resort. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, a 24-hour front desk and a lift
  • A vending machine, concierge services and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 379 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Similar properties

Exterior

Hyatt Regency Monterey Hotel & Spa

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
8.6 out of 10, Excellent, 1,428 reviews
The price is NZ$571
includes taxes & fees
18 Aug - 19 Aug
Hyatt Regency Monterey Hotel & Spa

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 37.17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 58.18, per accommodation, per night (maximum of USD 150 per stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 29.04 per night (in/out privileges)
  • Valet parking fee: USD 37.17 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 28 Jul 2025, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 7 Aug 2025 start from NZ$497.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Portola Hotel & Spa at Monterey Bay?

Self-parking is available for USD 29.04 per night. Valet parking is available for USD 37.17 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Checkout is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mile (2 km). Monterey Station is 26 minutes by foot.

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Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1800 out of 2719 reviews
Rating 8 - Good. 524 out of 2719 reviews
Rating 6 - Okay. 238 out of 2719 reviews
Rating 4 - Poor. 84 out of 2719 reviews
Rating 2 - Terrible. 73 out of 2719 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marine

Liked: Amenities
Great hotel for family getaway's!
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , staff, location
Stayed 2 nights in Jul 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for first time visitors.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and overall the hotel is great
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable room in an excellent location. Loved our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with great amenities and close to restaurants and shops. Can’t wait to stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Monterey
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time there. Great hotel in a fun area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay!
Stayed 3 nights in Jun 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute and great location, nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff professional and helpful nice restaurants on property
Stayed 3 nights in Jun 2025

10/10 Excellent

S Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel away from tourist areas, highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activity options close by
Stayed 1 night in Jul 2025

8/10 Good

Myka Elyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very large and open hotel with great fitness center in separate building next door. Room was clean and nice. Food was good too.
Jack’s breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
The stay at the hotel was absolutely wonderful. The room was clean and beds were very comfortable. We were particularly impressed with the attentive staff, who went above and beyond to ensure our needs were met.
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was nice; coffee shops, clothing and accessories, etc. There is parking available with easy access to rooms. There is also a lot of dining options on the wharf. Hotel is nice and clean, very family friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tillie

Liked: Cleanliness, staff & service, amenities
Great location and property and great and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very well designed making it feel like you're outside. Rooms are spacious and well presented. Staff are excellent and very friendly and helpful. A very nice hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. We stay here atleast once a year. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar from front desk was awesome and the hotel was immaculate!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with pets, local food and shopping nearby, really nice!
Stayed 1 night in May 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best place to stay in Monterey
Stayed 2 nights in May 2025

10/10 Excellent

Cherrie Lou

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 1 night in May 2025