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"The location of the hotel is great. More of an upscale hostel vibe. I had to change my room at 2 in the morning because of a mouse in my room"

"Clean room, easy access to parking lot and hotel, safe place with no homeless around, great bars and food nearby, cable car train literally right there and the view of corner king room is amazing!! I’ve stayed at alot of hotels in sf and this one if forsure underrated!!"

"Great location. Kind staff"

"The restroom door handle was broken and we were not able to close and lock the door. Same for toilet paper handle. WiFi works only first day. "

"Great location, within walking distance to pier with a great restaurant! Also close to coffee shops, bakery and other restaurants. I would definitely stay again! Very clean and friendly staff"

"It was great having park right next to hotel."

"Clean room, friendly staff, and a store right across the street"

"They gave me an upgrade after a slight complication with my reservation. Went above and beyond IMO. Excellent staff. Will definitely be back. "

"Tired and old property neglect of maintenance, upkeep ,functionality and quality of a Hilton standards one would expect "