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"Clean, friendly, and met expectations. Would recommend for a decently nice stay"

"Conveniently located, clean, and the staff were nice. The Parking feels safe."

"The Holiday Inn Downtown-Arena is perfectly located for anyone who wants to be close to the Golden 1 Center, which is why I booked this hotel. All in all, I would recommend someone stay here for an event at Golden 1 Center, but that's about it. The staff is great, don't get me wrong, but breakfast and parking both cost $35/day. You can choose not to have breakfast but if you drive you can't really choose to not park your car. My room was clean and the amenities were good, so I could get breakfast items and bring them back to my room however I wish I had a microwave. The tub didn't drain very well (and I'm not sure why the guest before me didn't say anything) so I had to take 2 showers with little drainage, and the water flow/pressure kept changing during the course of each shower which was odd. I did appreciate the daily refreshing of my towels which I have not experienced in any hotel post-COVID so that was a pleasant and unexpected surprise. Next time I visit Sacramento for an event at Golden 1 Center I'll most likely stay at this hotel, and would recommend it to anyone else going to Sacramento for an event at the Golden 1 Center. The staff everywhere within the hotel are warm, friendly, knowledgable, and wonderful."

"The Hyatt Centric Downtown Sacramento was wonderful! From easy early check-in, to breakfast in the restaurant, to the rooms, to the staff, etc. Everything was great!!!"

"All good. "

"Enjoyed our stay! Our stay was very comfortable and relaxing!"

"Breakfast was overall very good. You might look for a better bagel vendor, as they were hard."

"Absolutely loved my stay. Beautiful hotel. Staff was wonderful & accommodating. Fire pit pool gym bar. Very relaxing. Will be back. "

"I travel a lot and I just cannot recommend this hotel. Check in went fairly smoothly. We were in town for the March Madness tournament. Trying to order room service from the room phone took 4 attempts as the phone was old and didn’t work well. Breakfast at the Grange restaurant had terrible service as they were understaffed and unorganized. Coffee arrived without condiments or a spoon. Food order taken, but food never arrived. Other tables who came in after us got their food and were either eating, ate or finished before we finally gave up and walked out. The Valet at checkout took an extremely long time to bring the car. Many homeless people surrounding the hotel…"