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"Staff was very helpful. Very good area away from traffic "

"This is a lovely hotel near all the shops. Staff were friendly stayed here numerous times. good value for money."

"Goid comfy bed in a nice room we were upgraded without extra cost. Wifi a bit patchy when the hotel was busy. No problem at all parking although of course there is the extra cost. Good location for central Durham"

"Central area and frie"

"Great hotel, great location, friendly staff and facilities were top notch "

"We had a lovely stay at the Dakota. We were greeted at the door by 2 staff members who were lovely and showed us to reception. Reception staff were lovely and friendly, engaged in conversation asking about our day. Wished me a Happy Birthday and our room was ready early, so was able to check in a good couple of hours earlier. Room was nice and spacious, clean and we could monitor the air con. Our overall stay was amazing and would definately reccomend. We didnt go in tbe restaurant/bar or stayed for breakfast so cant comment on this. "

"Great stay again."

"One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them "

"The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok."