Spa Hotels & Resorts in North Branch from NZ$131

"Was nice"

"Everything was fine"

"Nothing additional "

"Our suite was horrendous! For the money we paid there should not have been fruit flies a massively stained couch dirt all over the floor spelled coffee when we first got in there it was gross! The waterpark was OK, but there were kids running around in diapers that were not meant to be in the pool, the bar staff at the Mississippi Grill were so rude and oddly enough they ran out of cheeseburgers, which is not my biggest complaint, but I find that really weird the noise and the level of disgusting took this place to a whole new level and I I went on vacation in Wisconsin Dells and I thought that was bad. It does not compare to this place!"

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"Good location and good for the price! "

"I didn't have the breakfast but my son did and didn't complain. Staff was friendly. Room was clean. Only complaint I could probably have was there was lots of dog poop in the grass. Clearly the pet owners were not cleaning up after their pets or using the pet areas. I had my dog so I know the pet stations were stocked. "

"I hate leaving a bad review when the staff was so friendly—but this experience was bad enough that I feel I have to. We were initially assigned a room that was extremely dated and had a hot tub right in the sleeping area. Unfortunately, everything was covered in dust, the carpeting was dirty, and the bathroom had stains everywhere—even long strands of hair in the shower. I wouldn’t stay in that room under any circumstances. We went back to the lobby and requested a room change. Thankfully, since it was the low season, we were able to get a new room right away. The second room was in the updated section of the hotel, and while the décor was nicer, it still wasn’t properly cleaned. The baseboards were dusty, and the coffee machine was appalling. Since we were only staying one night, we made it work—but it was disappointing. I would have given this hotel negative stars if I could. That said, the staff was friendly and apologetic, and the location is great. Unfortunately, I won’t be staying here again."

"The hotel is under new management. The manager is very nice and accommodating. "