Normandy Apart Hotels

"The property is OLD and it shows its age. The place needs a total renovation. The bed is on a metal spring frame which makes noise with every turn during the night. It caters to the construction crew crowd, which is not a bad thing. But I couldn’t park in front of my room because a group was having a barbecue in the parking lot. Of course they were enjoying cold beverages as you would expect. Some of them obviously were not guests at the hotel, but were there for the barbecue. So around 11pm they all started their vehicles and roared off into the night. The continental breakfast consisted of fruit loops and cornflakes, scrambled eggs from a microwave, frozen sausage still half frozen, watery Belgian waffles, watered down orange juice and lukewarm coffee. If you are looking for a nice place to relax, this is not the place for you. If you just want a cheap place for a short visit, maybe."

"Extremely nice host. Furnishings were simple and utilitarian, but serviceable and in good condition. Room was very clean. Would definitely stay again."

"The room was very nice and the beds very comfortable. The location is great for all Lynchburg attractions. The staff was very friendly. The housekeeping staff even offer to help with loading luggage."

"The property, room, etc, was clean but but I advise travelers to avoid this hotel. About a year and a half ago I stayed here and they charged my card a $100 damage deposit at check in that they said would be refunded when the cleaning crew verified there was no damage after I left. It took 3 weeks and multiple calls to get my deposit returned. Each time the staff just said "be patient, it takes 3-5 days for it to show on your card". 3-5 days is a far cry from 3 weeks. Well this time I had forgotten about that experience and stayed here again and again they charged my card $100 damage deposit that has yet to be returned. I called a few days ago and just like my previous stay I was told that it had already been refunded but would take 3-5 days to show up on my card. It's been 9 days since my stay with nothing. I don't know if they are just hoping people won't notice the extra charge, if they are just incompetent, or what but this is ridiculous."

"Nice stay"

"Yes"

"Breakfast was nice "

"The staff was excellent. Very friendly, helpful. The room was updated nicely. It was clean. "

"Having stayed there when it was new, can say with certainty that it’s outside has deteriorated. But the inside seemed in very good condition, room was nice, clean, and comfortable with lots of thought in design and amenities. Enjoyed the stay overall, once I got past first impressions. "