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Reviews of Nikko Tokino Yuu

3 out of 5
Nikko Tokino Yuu
1030 Kamihatsuishimachi, Nikko, Tochigi-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 147 reviews" "
Rating 8 - Good. 53 out of 147 reviews" "
Rating 6 - Okay. 16 out of 147 reviews" "
Rating 4 - Poor. 1 out of 147 reviews" "
Rating 2 - Terrible. 3 out of 147 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toshinobu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Stuff was very accommodating and friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Mohd Khairul

Travelled with group
Liked: Staff & service
Limited facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Janelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. We were greeted by friendly staff. Instructions for room and onsen were helpful and informative. Location is great. We arrived in the evening and it was nice to see the building lit up and easy to find. I would highly recommend this stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Svetlana

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was GREAT! Older hotel could use a few updates. Staff kindness makes up for oldness.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ruohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in Nikko
We really enjoyed our stay at Nikko Tokino Yuu. The room was spotless, roomy and decently equipped. The service was really friendly and helpful even if we do not speak Japanese very well. I especially loved the large public bath. It was quiet and well-maintained, and had a view of a small garden. When I was enjoying a bath there, it started to rain lightly. I could smell the rain and see the plants get a little wet - it was the best feeling ever. If we were ever back in Nikko, we would come back to this place!
Stayed 2 nights in Aug 2023

10/10 Excellent

Rodney G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, excellent location and exceptionally professional staff. I highly recommend the city of Nikko as well as the perfectly managed hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the facility is not the type of ryokan that provides an option for half-board, the facility is spotless, including the room, bedding, bathroom, and public onsen. They have strict COVID measurement procedures, which made us feel safe and comfortable! The manager lady who heard us going out to the bar and they checked on us for transportation which we didn’t ask for; they cared for their clients. We feel warm-hearted. Thank you for such comfortable and cleanliness of the facility for us to stay!

10/10 Excellent

Liam

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location and comfortable ryokan, good size public onsen
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was clean and the staff were amazing! There were English explanations for everything and the staff spoke some English. They had lots of facilities, including coffee/tea machines and an amazing sento bath! I would highly recommend staying here!
Stayed 2 nights in Jul 2019

10/10 Excellent

Michaljon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm, freindly, traditional experience
We arrived at 11:30pm do to traveling late, I received multiple emails from the hotel asking what time I would arrive (I unfortunately didn’t see them until I arrived because I wasn’t checking my phone). This was very responsible of them and I appreciate their concern. The hotel room is bigger than I thought it would be and the futon was comfortable. The closing time for the bath hous is reasonable and very warm. I enjoyed all of our amenities and the front desk is so kind! Thanks again!
Stayed 1 night in Nov 2018

10/10 Excellent

Pete, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn't have been happier with this ryokan. While not a onsen with a natural spring bath, we went in not sure what to expect and truly enjoyed our stay here. The staff was super friendly and helpful and the facilities were exactly the ryokan experience we were looking for. As for that shared bath, fantastic and calming! Great location for the World Heritage Sites, too!
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very pleasant stay just overnight. Staff very helpful & pleasant. Nice surprise to have a light breakfast included. Small inn so had to do some self service eg, lay out the futon for sleeping yourself, which was fine. A/C worked well & quietly.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the shrine and temples
Very grateful to the whole staff and a special Thank you to the gentleman who brought back my phone to the train Raymond Fortin
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nikko
The location of this hotel is fantastic and the staff is wonderful. Unfortunately the smoke smell that permiated the entire hotel was quite off-putting. The rooms are clean and nice but be prepared for the traditional Japanese bed. The mats provide nearly zero cushioning so sleeping was very uncomfortable.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable, friendly staff let us have a happy mood
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2017

8/10 Good

Suchai, Bangkok, Thailand.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice people.
Very closed to Shinkyo bridge and the walking distance to all the famous shrines and temples. The bus stop is in front of the hotel, very convenience to go around the Nikko National Park. The hotel staffs are very friendly and polite.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice if you are looking for japanese style rooms. Breakfast is limited.
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hospitality whatsoever!
DO NO STAY HERE!!! NOT WORTH THE MONEY!! - if you ask for any hospitality then you need to pay up. Leaving you luggage after check out is 500Y. - public bath has terrible sewer odor and very small. - the taxi company that they called for us add HUGH SURCHARGE, just because we are foreigner. - they are so affair of their guest that they ask for room key each time you leave the property. WTH!! All 4 of us felt the same that this stay is our WORST in our 2 weeks here in Japan. Don't waste your hard earned money here!!
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese style hotel
The staff are really friendly and polite! The room is the authentic Japanese style one, a large and comfy area for both living room and bedroom. you have to make the bed (Tatami) on your own, it was not bad to sleep there. The bathroom and toilet are separated, also you can go to the public bath in the B1 floor.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
We enjoyed our stay in this property. Convenient and welcoming!

8/10 Good

Gary, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location
This is a very nice small hotel in Nikko. It is very convenient for the toshogu shrine etc, and literally right next to one of the shuttle bus stops that runs between the station, shrines and Chuzengi. We had a pleasant Japanese style room, and the hotel had a nice Onsen. There was a good continental style breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen and location was great, very convenient. Breakfast not so great, limited selection and not very appetizing food. Very polite and detailed service, limited by language. However, the city information and hotel information did not tell us that restaurants close super early (many by 6 or 7pm), by the time we had checked in, it was already 7pm and we had only cup noodles for dinner.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful and super location
Great location among temples and other historical sites and natural beauty. Relaxing hotel and great staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I stayed here because I found a review on another site saying tattoos were ok at the onsen. That was true. The onsen, however, was a bit basic. The staff, although they couldn't speak a lot of English, were extremely kind and welcoming. Even helped us locate a lost bag by calling the bus company and train station for us. The big selling point is the location. A bit of a walk from the station. But an easy walk to all the sightseeing spots.
Response from toki on 18 Nov 2016
Accommodation Thank you. Thank you for your precious opinion. I will be waiting again. Nikko Tokinoyuu Hotels

10/10 Excellent

ChingYao, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff, overall great stay
The location was prefect, right below shinkyo and the temples. The staff speaks little English enough for communication. The room was big and overall comfortable. Great price for the quality we get, would definitely recommend staying here.
Response from General Manager on 18 Nov 2016
Accommodation Thank you. Thank you for your precious opinion. I will be waiting again. Nikko Tokinoyuu Hotels

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Meanii, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the heritage and temple.
The staff are very nice and smileness. This is the best feeling if compare to other 4 hotel that we booked for this trip.
Response from toki on 18 Nov 2016
Accommodation Thank you. Thank you for your precious opinion. I will be waiting again. Nikko Tokinoyuu Hotels

8/10 Good

Miranda, brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel great location
Enjoyed the hotel. A great ryokan experience and enjoyed the onsen. Has a toilet and sink in the traditional rooms but have to use the public bath instead of shower which was really quite nice. Great location near temples plus bus stop eight out front. The breakfast leaves a bit to be desired but consider it a free inclusion.
Response from General Manager on 18 Nov 2016
Accommodation Thank you. Thank you for your precious opinion. I will be waiting again. Nikko Tokinoyuu Hotels

6/10 Okay

Carole

Liked: Cleanliness, staff & service, room comfort
Ok ryokan, can find better accommodation elsewhere
The hotel was nicely located on the main street (close to shrines and Nikko tourist attractions). A few minutes from main station (can walk up to it, but it's on a slight hill). The ryokan itself was ok on first impression (tatami in room, bedding was fine and warm, but the room was cold to start with, as temperature was low -there is the AC, but it only is a single blast of air, so need to repeat the operation several times). I think it's because windows were left opened to aerate. The downsides are several: No curtain (only a 'paper wall' as seen in Japanese accommodation). It's a problem as you're awoken by light in the morning. The room we had was situated on the street, which is very noisy in the morning (from about 4am, lots of heavy traffic outside, so we had to use earplugs/eye masks). There was no bathroom at all (only a sink) and the 'main bathroom' on the floor were more sinks, so impossible to shower, unless you went to the onsen on the ground floor. Main issue really was the toilet, which really made us noiseous in the morning (so much so that we had to take out stuff and pack outside the room after breakfast as we could no longer stand it). We went to other ryokan and hotels in Japan during our stay, and this was the worse. I would not recommend, as other accommodation would be preferable. Breakfast (offered, but you do pay for it through your room fee!) was minimal and cheap (jam/butter in a 'press and spread' combo serving, juice-drink, Kraft sliced cheese)
Response from toki on 18 Nov 2016
Accommodation Thank you. Thank you for your precious opinion. I will be waiting again. Nikko Tokinoyuu Hotels

8/10 Good

Thong Liang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay ryokan style
Tokino yuu is at a wonderful location for travellers intending to visit the shrines and beyond. Bus stop no. 7 is right at the door step, so for those who intend to stay for 2 days, do consider getting the bus pass for up to Lake Chuzenji onsen (2000 yen) or Yumoto onsen (3500 yen), and you can take the bus from train station to Tokino yuu with this bus pass. For those with heavy luggage, do not consider walking up unless you are used to walking with heavy cargo. Room is spacious, comfortable. We reserve the room with private bath, but for those who are ok with a public bath (available on each room), then room with private bath may not be necessary. Basic breakfast is served, which is ok. Hotel basement is a grand public bath for a hot soak included, but only gripe may be it seems the hot onsen pool needs to be cleaned more often. As both me and my female companion notice some "foreign particles" in the pool, which I think for Japanese standard not really good. Overall good for stay for overnights at Nikko for travellers.
Response from General Manager on 18 Nov 2016
Accommodation Thank you. Thank you for your precious opinion. I will be waiting again. Nikko Tokinoyuu Hotels

10/10 Excellent

steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely small hotel, very close to the shrines.
Very friendly desk staff, lovely Japanese-style room with tatami mats and a futon. Also had en-suite bathroom and entrance hall. Very reasonable price with excellent free wi-fi and breakfast. Couldn't fault it really although the 10am check-out is a little early by Western standards.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is helpful. Location is good for sightseeing and transportation. But they charge 500yen to keep the luggage in the reception after check out (until 1300).

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If your looking for traditional Japanese hotel near the temple area you won't find a better hotel. Staff was very welcoming and attentive. The hotel itsel right next to the bus stop and directly across form the sacred bridge and entrance to the main temple area.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended full-service hotel!
Great hotel staff, awesome meals. Tucked a bit away from the main town, there is free shuttle service included to take you on your journeys after breakfast (which you won't want to miss). Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Japanese-style hotel
This Japanese-style hotel is well-situated by the entrance to the Nikko National Park and close to Tosho-gu shrine. The neighbourhood has several restaurant options, but it is quite far from the main train station on foot. The room was very spacious, with a low kotatsu table, and a nice view of the main street. There is also a TV and kettle available, and futons for the guests. Recommended for those who would like to have a Japanese inn experience for a more reasonable cost.

8/10 Good

Lyle, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently updated, friendly hotel near the sights
Toki no Yuu is a nicely updated, friendly hotel near Shinkyou bridge. Walkable to Toshogu and a bus stop to the station right in front. Rooms are clean and look recently redecorated and updated. Our room overlooked the main road but didn't hear any noise. Breakfast was nice and staff was really helpful. I would have liked a slightly nicer onsen inside and the area itself is a bit lacking in restaurants / convenience stores but that' a Nikko issue, not a problem with the hotel.

6/10 Okay

Paul, San Francisco

Liked: Cleanliness, staff & service, room comfort
Solid no frills hotel for the seasoned traveller
This hotel is in a good location, but should not be for your first experience for a Japanese style hotel. It is just not finished in that way. It is more of a low key hotel, though can work just fine if you are a seasoned traveller in Japan and not looking for anything too special. We stayed Friday night and Saturday night. The hotel was fully booked Saturday night, and Sunday morning breakfast had 90% more than Saturday. In other words, the hotel doesn't put out a full breakfast option when the hotel is not really that booked. On the plus side, the Onsen (public bath) was empty on Friday night... The hotel also seems to nickle and dime a bit. Charing 1000yen for each half hour your stay past the 10 am checkout, and also charging 500yen to keep your bag for the day.

6/10 Okay

Elena, Milan, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option is oernighting in Nikko.
Located just at the entrance of the temple area, with a 20 minutes walking distance to the station this option i most surely the best for those who decide to overnight in Nikko. The hotel/ryokan does not look great, but the rooms are just perfect. Large, clean and comfortable and in a perfect Japanese style. The hotel also offers a bathhouse, which is very enjoyable. My partner and I used it everynight of our stay. If overnighting back to Nikko I would stay here again. Good value for money.

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for expiernece a classic japanese sleep in futons. The service was excellent. Will definitly come again!
Stayed 1 night in Mar 2024

10/10 Excellent

GERALDINE

Stayed 1 night in Feb 2024

10/10 Excellent

SHINJI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
観光
予定時間遅れましたが対応良くして頂きました。建物は古い感じですが、綺麗にされており問題ありませんでした。
Stayed 1 night in Jan 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ全員の笑顔と気遣いが最高でした
Stayed 1 night in Jan 2024