Dear Julie, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are glad to know you had a pleasant stay overall and that our guestrooms with fantastic views enhanced your time with us. That said, we regret not meeting all of your expectations with the parking and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Lisia, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the room you were allotted. We appreciate your business and look forward to welcoming you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

Dear Eugenia, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are glad to know you overall had a pleasant stay and that you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the breakfast and the disappointment this caused. We will share your comments with our food and beverage team as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Victor, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Best Regards,ZachGuest Experience Team

Dear Angelica, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. Thank you for choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Rebecca, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. From award-winning view accommodations, world-class dining, and entertainment to an excellent location, we are a great choice to experience all that Niagara Falls has to offer. We also appreciate you mentioning how our courteous associates made a great impression. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit.Best Regards,ZachGuest Experience Team

Dear Toshio, Thank you for the wonderful rating for the Sheraton Fallsview Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Deonté, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are glad to know you had a pleasant stay overall and that our welcoming front desk, along with convenient parking, enhanced your time with us. That said, we regret not meeting all of your expectations with the room you were allotted and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your understanding and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Thomas, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Best Regards,ZachGuest Experience Team

Dear Edwin, We are delighted we exceeded most of your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Zach,Guest Experience Team

Dear Steven, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Best Regards,ZachGuest Experience Team

Dear Leticia, Thank you for choosing to stay at the Sheraton Fallsview Hotel. We are glad you enjoyed your overall visit. However, your feedback helps make us better, and we appreciate you for alerting us to the issues you experienced. We have mentioned these items to the appropriate departments, and we are working on resolutions. We are sorry if you were inconvenienced in any way, and we hope you will stay with us again whenever your travels bring you to this area.Best Regards,Zach,Guest Experience Team

Dear Wesley, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, especially our proximity to the Clifton Hills. We look forward to being the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Patty, Thank you for choosing us and also for your rating. We want to apologize if we did not exceed your expectations in all areas of your visit. We hope you will come back so we can provide you with a flawless stay. It was our pleasure hosting you, and we look forward to your next visit.Best Regards,ZachGuest Experience Team

Dear Haoze, Thank you for choosing to stay with us and sharing your review. Our goal is to provide a seamless visit to all our guests; therefore, we regret that this was not your experience. We would like to apologize for the issues you faced with your guestroom and the inconvenience this caused. We will address this appropriately as we are committed to enhancing our guest's experience, and we appreciate you bringing this to our attention. We are also sorry for the noise issues that impacted your time with us. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know for future visits; our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We would also like to apologize for the billing-related issues that you encountered at the check-out, and we can understand the frustration this caused. We will address this with our associates as we strive to improve our guest services on all levels. We are grateful for your patience and hope you will give us another opportunity to deliver you the memorable experience that you should always expect from us. Safe travels.Best Regards,ZachGuest Experience Team

Dear Rosa, Thank you for your recent stay at the Sheraton Fallsview Hotel. We work hard to provide excellent service, so it is always great to learn that it is making a difference. We are also glad our ideal location worked well for you. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit the area.Best Regards,Zach,Guest Experience Team

Dear Jacob, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. While we are glad you enjoyed your overall visit, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We are happy that you had a pleasant stay with us, and we certainly appreciate your business. We look forward to welcoming you back for another visit.Best Regards,Zach,Guest Experience Team

Dear Salum, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our spectacular views. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and are excited to welcome you back soon for another enjoyable stay.Best Regards,Zach,Guest Experience Team

Dear Hilda, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations with our attentive service and abundant amenities. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We sincerely appreciate your dedication to staying with us again.Best Regards,Zach,Guest Experience Team

Dear Tamala, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you again for choosing the Sheraton Fallsview Hotel, and we look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team

Dear Marina, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Zach,Guest Experience Team

Dear Devonte, We appreciate you taking the time to review your recent stay. We hope you will accept our apologies for the maintenance issues you encountered during your stay and for the inconvenience this caused. Thank you for being patient while we worked to resolve it to your satisfaction. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation, and in some way, help restore your confidence in our hotel. We certainly hope you will come back for the seamless visit you deserve the next time you are in the area.Best Regards,Zach,Guest Experience Team

Dear Bryanna, Thank you for choosing the Sheraton Fallsview Hotel. We are glad you loved our ideal location, well-appointed accommodations, and cordial associates. However, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We are happy that you had a pleasant stay with us, and we certainly appreciate your business. We look forward to welcoming you back for another visit.Best Regards,Zach,Guest Experience Team

Dear Siavash, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded most of your expectations. From award-winning view accommodations and attentive service, we are a great choice to experience all that Niagara Falls has to offer! It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,Zach,Guest Experience Team

Dear Silvia, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We look forward to being the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Karla, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, especially our spectacular views. We look forward to being the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Keith, It was a pleasure having you as our guest at the Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your nice review, and we look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team

Dear Rosmarc, Thank you for the generous review of Sheraton Fallsview Hotel. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We look forward to your return and wish you all the best with your travels. Best Regards,Zach,Guest Experience Team

Dear Tracy, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards,Zach,Guest Experience Team

Dear Mary-Jo, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Gazel, Thank you for evaluating your overnight stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our ideal location. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and look forward to welcoming you back soon for another enjoyable visit.Best Regards,Zach,Guest Experience Team

Dear Claudia, Thank you for choosing the Sheraton Fallsview Hotel for your recent stay and for the high rating. We are glad that you loved our well-kept property and our courteous staff. We work hard to provide excellent service, so it is always great to know that we are exceeding. However, we regret any inconvenience you had due to the peak season. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our city.Best Regards,ZachGuest Experience Team

Dear Salim, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Jennifer, Thank you for the wonderful review of your recent stay at the Sheraton Fallsview Hotel. We are pleased you found our location to be perfect for your plans, and we also appreciate you mentioning our fantastic views. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,ZachGuest Experience Team

Dear Jenny, Thank you for choosing to stay with us and for your perfect rating. We are delighted to have exceeded your expectations. From award-winning view accommodations, world-class dining, and entertainment to an excellent location, we are a great choice to experience all that Niagara Falls has to offer! It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,Zach,Guest Experience Team

Dear Pedro, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Sean, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. We appreciate you mentioning how our hospitality and fantastic views enhanced your stay with us. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Andrew, Thank you for the wonderful rating for the Sheraton Fallsview Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,ZachGuest Experience Team

Dear Richard, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are glad to know you had a pleasant stay overall and that our convenient location was ideal for your plans. That said, we regret not meeting all of your expectations with the parking charges and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Siddhartha, Thank you for choosing to stay with us and sharing your experience. We are glad to know you overall had a pleasant stay and that our courteous associates enhanced your time with us. We also appreciate you mentioning our clean accommodations with fantastic views. That said, we regret not meeting all of your expectations with the cost associated with your visit and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you back again.Best Regards,ZachGuest Experience Team

Dear Emily, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. Thank you for choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Ashley, Thank you for choosing to stay with us and sharing your review. We are sorry for the difficulties you faced with the elevators and the inconvenience this caused. We appreciate your patience, and we will address this appropriately. Our goal is to provide comfortable and relaxing accommodations to all our guests; therefore, we apologize for the issues you had with the room you were allotted. Please know our front desk is available around the clock to make your stay as seamless as possible. We also regret the difficulties you faced at the pool, and we can understand the frustration this caused. That said, we are glad to read that our clean accommodations and attentive associates made a better impression. We are grateful for your valuable feedback and hope you will revisit us for a more exceptional experience.Best Regards,ZachGuest Experience Team

Dear Tracey, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel and sharing your fantastic feedback. We are delighted to know that you had an excellent stay with us and that the service provided by our associates, Tatyana and George, made it a memorable visit. We appreciate you mentioning that you enjoyed the various amenities of your guestroom, and we are also thrilled to know that you could take advantage of our delicious onsite restaurant, Mosimo. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team

Dear Hira, Thank you for the wonderful review of your recent stay at the Sheraton Fallsview Hotel. We are pleased you found our location near Niagara Falls and Clifton Hill perfect for your plans, and we also appreciate you mentioning our courteous associates. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,ZachGuest Experience Team

Dear Richard, Thank you for the fantastic review of the Sheraton Fallsview Hotel. We're delighted to have provided you with a memorable visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Carl, Thank you for your excellent review of the Sheraton Fallsview Hotel. We are thrilled to know you were pleased with our courteous associates and well-appointed accommodations featuring spectacular views. We hope to see you again soon and wish you all the best with your travels. Best Regards,Zach,Guest Experience Team

Dear Matt, Thank you for choosing to stay with us and sharing your feedback. We regret your disappointment with the parking charges, and we can understand the frustration this caused. We would like to share that these fees are listed on all our websites and are competitively priced. We are sorry if this was not adequately communicated to you, and we will address this appropriately. We are grateful for your feedback and hope you will revisit us for a more gratifying experience.Best Regards,ZachGuest Experience Team

Dear Natasha, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel and sharing your review with fellow travelers. e are delighted to know that our location was perfect for your travel plans and that our convenient parking enhanced your time with us. We also appreciate you mentioning the exceptional service you received from our associate, Dave, and we will gladly share your compliments with them. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team