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"very nice place to stay.room and restroom are very spacious and clean.Great downtown location if you want to go explore the mercado is a must less than 5minutes away.Rooms are not sound proof you can hear other guest and the noise from the street overall is a nice place to stay. "

"the room and everywhere was very clean an quiet place. The staff very helpful and friendly. Breakfast was good. The only thing that wasn't good was the Wifi very slow poor signal but other than that everything else was great "

"Was ok ,nice swimming pool "

"The staff is very friendly!"

"Great service, staff was courteous and accommodating. Bed was comfortable and room was clean. Only first day, had no hot water for the shower... after that everything was great!"

"Staff was very professional and courteous, the facilities are superb. Cannot wait to return"

"Clean beds, nice price, nice people, but it’s not a four-star hotel/resort. "

"Room size was perfect, the amenities in the property are exactly as described. Great location."

"El servicio es excepcional "

"Excelente "

"rooms, amenities and cleanliness "

"Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍"

"Excellent staff, but the room smelled bad and the sink was leaking. Also, the bed was terrible, not comfortable at all; you could feel the springs of the mattress."

"Gorgeous Hacienda and lovely staff! We had the perfect weekend in Hacienda Acamilpa. "

"Worst hotel experience for a supposed 5-star property. Dirty rooms, cockroaches, ants, clogged bathroom, no hot water, weak A/C, Wi-Fi not working, and dog feces on the terrace. The only response was “sorry,” with no compensation at all. Definitely do not recommend, especially for the price charged."

"Very Clean"

"Good location with great security. The rooms would need air conditioning since fans are not enough to cool down it during warm days. "

"An excellent location "